Contact Center Agent

$MXN 11,400/month

Indeed

Company

Job typeFull-time

Workplace typeHybrid

Experience level1 to 2 years

Education levelHigh School Diploma

Description

**Job Description** **REQUIREMENTS** * High school diploma completed * **MUST RESIDE IN THE GUADALAJARA METROPOLITAN AREA** * Availability to work an 8-hour shift, Monday through Sunday, with 2 rotating days off * Hybrid work modality * Willingness to travel to Col. Chapalita for training. * 6 months of experience in Helpdesk, Back Office, telephone technical support, customer service, or similar positions * Microsoft Office (Excel, Word, PowerPoint, Outlook) **RESPONSIBILITIES** * Provide telephone-based customer support/assistance regarding our products * Conduct periodic preventive checks on equipment functionality. * Provide technical support to field engineers regarding installations and maintenance. * Provide technical support to internal customers in the production department to resolve general questions and issues. **WE OFFER** * Monthly base salary of $10,400.00 (net) * Productivity bonus up to 10% of monthly salary ($1,040.00) * Remote work option * Benefits exceeding statutory requirements: * Major medical expense insurance * Educational assistance * Job stability Employment type: Full-time, indefinite-term contract Salary: $11,400.00 per month Benefits: * Educational support * Major medical expense insurance Work location: Hybrid remote work in 45040, Camino Real, Jal.

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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