Job Summary: We are seeking an On-site Technical Support Engineer for IT360 Services, with experience in technical support, problem resolution, and team collaboration. Key Highlights: 1. On-site and remote support for local users 2. Collaboration with the global help desk 3. Experience in technical support and problem resolution We are looking for an On-site Technical Support Engineer to join our team at IT360 Services. The ideal candidate will have technical support experience and excellent problem-solving skills, as well as strong teamwork abilities and adaptability to changing situations. The role involves providing on-site and remote support to local users, as well as collaborating with the global help desk. Key Responsibilities: • Support for computer equipment and troubleshooting Windows issues • Creation of Windows 11 images, cloning, partitioning, etc. • Office software suite • Inventory management • Logging and tracking tickets with the global help desk (ServiceNow) • General networking • Warranty management Requirements: • Bachelor’s degree/Engineering in Computer Systems, Informatics, or related field • At least 1 year of experience in a technical support role • Knowledge of Windows 10 and 11, TCP/IP networking, office productivity software, and end-user technical support . -Requirements- Minimum education: Higher education – Bachelor’s degree 1 year of experience Age: between 20 and 55 years Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist