IT Supervisor

**IT Help Desk Supervisor** **Location**: Zona Centro/Rio, Tijuana, Mexico. **Work shift**: Full\-time (On site) **Schedule**: Monday–Friday bet
- Lead IT Help Desk teams
- Manage network infrastructure
- Advanced English/Spanish required

**PAQUETEXPRESS** A leading national logistics company with the broadest nationwide coverage and the highest growth rate in the sector is seeking top talent. You are invited to join our outstanding team as: **"IT Security Operations"** **WE OFFER:** Direct employment contract with the company An additional 15 days of year-end bonus (aguinaldo) Vacation bonus exceeding the statutory minimum Savings fund Savings box Funeral expenses coverage Fonacot loan program Profit-sharing (PTU) Dental services Ongoing training 50% discount on shipments Three paid days off during Holy Week Competitive salary **DESCRIPTION:** Execute core activities of the company’s Information Security Operations Center (SOC) to ensure continuous operational productivity—proactively, reactively, and pre-emptively—by addressing internal customer requests, responding to security incidents, monitoring diverse security and operational environments, generating cybersecurity intelligence reports and metrics, supporting compliance tasks, reviewing regulatory requirements and the Security Operations Manual. **SCHEDULE:** 8:30 AM to 1:00 PM and 3:00 PM to 6:30 PM **REQUIREMENTS:** Bachelor’s degree in Computer Engineering, Software Engineering, or related field. **EXPERIENCE:** 1 year of experience in similar positions. OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY, AND DOES NOT ENGAGE IN ANY FORM OF DISCRIMINATION. S O C I A L L Y R E S P O N S I B L E C O M P A N Y G r e a t P l a c e t o W o r k C E R T I F I C A T I O N We are eager to learn more about you. Please apply through this channel to proceed. Wishing you great success in your application process! Employment type: Full-time Salary: $12,000\.00 \- $15,000\.00 per month Work location: Onsite

Juan García
Indeed · HR