116 Call Center & Customer Service in Sinaloa lowest at $6426.0+

Sales Operations Supervisor (Outbound B2B)64871820783489120

Indeed

Sales Operations Supervisor (Outbound B2B)

**Operations Supervisor – Outbound B2B Sales** **Location:** Onsite – Tijuana, MX **Hours of Operation:** 9AM to 8PM PST, Monday to Friday. **Department:** Operations / Sales **About the Role** We are seeking an experienced **Operations Supervisor** to lead an outbound B2B sales team supporting our client merchant acquisition program. This role is responsible for driving sales performance, coaching agents, and ensuring high\-quality, compliant interactions with merchants. **Key Responsibilities** * Lead, coach, and motivate a team of outbound B2B sales agents * Drive achievement of daily, weekly, and monthly sales targets * Monitor and improve key sales KPIs (conversion, revenue, productivity) * Provide real\-time floor support, call monitoring, and coaching * Ensure compliance with client sales policies and quality standards * Manage attendance, adherence, and overall team performance * Support onboarding, ramp\-up, and ongoing development of agents * Prepare and deliver performance reports to Operations Management * Negotiation and cold calling experience. * Other related job duties as needed. **Qualifications** * 2\+ years of supervisory or team lead experience in outbound B2B sales * Proven ability to manage and exceed sales targets * Strong coaching and performance management skills * Strong **numerical and analytical skills**, with the ability to interpret sales data, conversion rates, and revenue metrics * Excellent English communication skills (verbal and written, C1English proficiency) * Experience working with CRM systems and sales reporting tools **Preferred Experience** * Experience supporting similar marketplace platforms * Background in a call center or BPO sales environment * Exposure to SMB or international B2B sales **Skills \& Competencies** * Sales leadership and execution * Data\-driven decision\-making * Strong **math and analytical aptitude** * Strong communication and stakeholder management * Ability to work in a fast\-paced, target\-driven environment **What We Offer** * Competitive salary and performance incentives * Career growth opportunities * Onsite role in a dynamic, results\-driven environment * Opportunity to support a high\-profile global client **Ready to launch your career?** Apply today and join a team that values persistence and high\-quality results! \#TijuanaJobs \#B2BSales \#SalesHiring \#BilingualJobs \#ColdCalling \#Salesforce For any inquiries, please feel free to contact us at **(664\) 391\-1571 or (663\) 214\-8982\.** You can also drop by at one our offices, Zona Centro: https://maps.app.goo.gl/GYZeXC... (https://maps.app.goo.gl/GYZeXCvXxY6hfirWA) Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment! *All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.* *REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Agustina Ramírez 289, Zona Centro, 81400 Guamúchil, Sin., Mexico

Sales Representative (Outbound B2B)64870447509763121

Indeed

Sales Representative (Outbound B2B)

**Job Opportunity: Business Development Representative (Outbound B2B)** **Location: Tijuana, Mexico (On\-site) Schedule: Full\-time, U.S. Business Hours** **Role Overview** Are you a high\-energy sales professional with a competitive drive? Join the New Merchant Acquisition program and drive the expansion of the U.S. SMB marketplace. As a Business Development Representative, you will execute the full outbound B2B sales cycle—from cold calling and discovery to negotiation and deal creation. We are looking for resilient closers who thrive in a high\-volume, performance\-driven environment. **Core Responsibilities** * **Outbound Sales Execution:** Conduct 70\+ unique merchant contacts daily via cold calls, emails, and texts. * **Full\-Cycle Sales:** Manage prospecting, needs assessment, presentations, and closing deals within approved parameters. * **Deal Management:** Build accurate deals in Salesforce and Salesloft, ensuring perfect data logging and documentation. * **Pipeline Hygiene:** Action 100% of assigned accounts daily and resolve administrative blockers to ensure a healthy deal flow. * **Compliance:** Adhere strictly to U.S. telemarketing regulations (TCPA) and Sales Operational Cadence. **Required Skills \& Qualifications** * **Experience**: 1–2 years of proven outbound B2B sales experience, specifically in cold calling and high\-volume outreach. * **Language**: Bilingual proficiency in English (C1 mandatory) and Spanish. * **Communication**: Strong written (30 wpm) and verbal communication skills. * **Technical Literacy:** Proficient in Microsoft Office Suite (Outlook, Word, Excel), Salesforce, and Google Workspace. * **Sales Mastery:** Demonstrated success in discovery, objection handling, and persuasive negotiation. * **Productivity**: Excellent time management and multi\-tasking skills to manage multiple systems simultaneously. * **Mindset:** Ability to work independently and as part of a team with a strong ownership mindset. ***As part of our team, you can expect:*** * Competitive Salary * Monthly Commissions (No Cap) * Recognition programs * Professional growth opportunities * Law benefits since day one (IMSS, Infonavit, Fonacot, Caja de Ahorro) * Great work environment that fosters growth * On\-site clinic access * Paid training **Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!** *All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.* *REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Agustina Ramírez 289, Zona Centro, 81400 Guamúchil, Sin., Mexico

Customer Service, Sales, Printing and Copying64524073070721122

Indeed

Customer Service, Sales, Printing and Copying

Customer service for printing, scanning, and copying of blueprints Sales of supplies, accessories, and equipment at the counter Handling quotations and billing Prospecting for new clients Managing email and apps Focus on customer satisfaction Maintaining area organization and cleanliness Job type: Full-time Salary: $8,000.00 - $8,500.00 per month Benefits: * Option for indefinite contract * Grocery vouchers Work location: On-site

Macario Gaxiola 143, Juárez, 81450 Guamúchil, Sin., Mexico

$MXN 8,000/month

Indeed

Collections Agent

**Join Our Collections Team in Tijuana!** ========================================= We are looking for enthusiastic and collections\-driven **Outbound Call Center Agents** to join our dynamic team! Agents are responsible for making outbound calls to consumers that are in debt with a single or multiple clients. Following strict opening scripts based on FDCPA compliance guidelines, agents are tasked to review each consumer's account and provide the best options to begin working on their debts. Negotiation, active listening and critical thinking skills are key to the success of this activity, since they do face rejection constantly, the task is to build rapport and have the consumers engaged long enough in the call to provide payment plan or settlement options. *Schedule:* * Monday to Thursday: 5:00 am to 3:00 pm, Fridays: 5:00 am to 9:00 am *Key Responsibilities* * Outbound calls to consumers and verify right party contacts. * Receive transfer calls from agents stationed at an office, to handle consumers assigned to Mexicali branch. * Review and validate account delinquency dates and principal balances. * Follow compliance\-approved scripts when communicating with applicants to ensure they are FDCPA compliant. * Update important account information. * Conduct follow\-up calls for consumers that are not willing to make payments in the moment. * Handle rebuttals and overcome objections to collect payments on the spot or postdate them. * Provide accurate notes and exhaust all efforts towards settlement offers based on client guidelines. *Qualifications/Experience* * At least 1 year of call center experience (required). * Previous financial services, collections, or cold call sales experience preferred. (6 months – 1 year experience) *Skills* * Strong verbal and written communication skills (English required; bilingual preferred). * Ability to follow structured scripts while building rapport. * Strong collections and negotiation skills. * Proficiency with Microsoft Office Suite and CRM systems. * Strong attention to detail and compliance. * Ability to work independently and meet daily, weekly and monthly collection targets. *Benefits:* * Caja de ahorro * Descuento de empleados * Opción a contrato indefinido * Programa de referidos *All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.* *REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Agustina Ramírez 289, Zona Centro, 81400 Guamúchil, Sin., Mexico

Indeed

Customer service agent

**Join our Tijuana team at Redial BPO!** ======================================== Job Title: Customer Service Agent Location: Tijuana, Baja California, Mexico Job Summary: As a **Customer Service Agent** at Redial BPO, you'll be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction. You'll communicate via phone, email, and chat, maintaining accurate records and collaborating with your team to deliver excellent service. **Key Responsibilities** ------------------------ * Address customer inquiries and resolve issues professionally. * Provide accurate information about products and services. * Document all customer interactions in the CRM system. * Meet performance targets for quality and efficiency. * Adhere to company policies and data privacy regulations. **Qualifications** ------------------ * High school diploma or equivalent. * Prior customer service or call center experience preferred. * Excellent English communication skill**s** (both verbal and written). * Strong computer skills and ability to multitask. * Excellent problem\-solving and interpersonal skills. * Ability to work flexible shifts, including evenings and weekends. **As part of our team, you can expect:** ---------------------------------------- * Competitive Remuneration \& Salary * Recognition programs! * Professional growth opportunities! * Law benefits since day one (IMSS, Infonavit, Fonacot, Caja de Ahorro) * Great work environment that fosters growth * On\-site clinic access * Paid training For any inquiries, please feel free to contact us at **(664\) 391\-1571 or (663\) 214\-8982\.** You can also drop by at one our offices, Zona Centro: https://maps.app.goo.gl/GYZeXC... (https://maps.app.goo.gl/GYZeXCvXxY6hfirWA) **Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!** *All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.* *REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Agustina Ramírez 289, Zona Centro, 81400 Guamúchil, Sin., Mexico