Field Technical Support - Telecommunications

Description

Job Summary: We are seeking a Field Technical Support professional with experience in telecommunications and systems to diagnose and resolve technical faults, responding to customer reports. Key Highlights: 1. Field Engineer training opportunity 2. Ongoing technical support role training 3. Incident resolution and technical fault requests Compusof México We are looking for your talent as Field Technical Support in Ciudad Obregón. Requirements: Technical degree in Computer Science, Systems, or equivalent in a related field Experience as a Field Technical Engineer in telecommunications, systems, technical support, or related areas (minimum 6 months of experience) Knowledge: Computer equipment maintenance and repair. Laser printers. Telephony and networking (basic). Structured cabling (desirable). Router, Switch, and Network Switch configuration. Responsibilities: Diagnose faults reported by customers. Replace components, track incidents, handle and close reports. 100% FIELD. Job Responsibilities: Timely resolution of incidents and/or technical fault requests from users, within the timeframes agreed upon with the customer. We Offer: Field Engineer training. Ongoing training. Statutory benefits. Per diems. Per diem card. Work Schedule: 100% On-site field work. Coverage of locations outside the employee's city of residence. -Requirements- Minimum Education: Upper Secondary Education - Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory