Indeed
Help Desk Analyst – Near Cuatro Caminos Metro Station
TechPeople is an Apple Authorized Service Provider, delivering customer support and performing repairs on Apple devices for our clients.
We are seeking a **Help Desk Analyst** for our corporate office located very close to the Cuatro Caminos Metro Station.
**Requirements:**
* Minimum 1 year of experience in remote support / helpdesk / service desk
* Employment stability
* Completed high school education
* Customer-oriented attitude; empathetic, friendly, and approachable
* Availability to work rotating shifts
**We offer:**
* Base salary: $11,043
* Variable bonus based on performance metrics, up to $2,100
* Commissions for promoting our services, warranties, or insurance policies
* Statutory benefits starting from the first day of training
* Benefits exceeding statutory requirements
* Career growth and job stability
**Work schedule:**
Monday to Sunday, with rotating weekly days off, covering the following shifts:
9 am – 6 pm
10 am – 7 pm
11 am – 8 pm
12 pm – 9 pm
**Work location:** Near Cuatro Caminos Metro Station
If you’re interested and meet the profile, apply through this channel!
Employment type: Full-time, indefinite-term contract
Salary: $11,043.00 – $14,000.00 per month
Benefits:
* Educational assistance
* Salary increases
* Savings fund
* Employee discounts
* Gym discounts
* Special discounts and preferential pricing
* Option for an indefinite-term employment contract
* Employee referral program
* Medical expense insurance
* Major medical expense insurance
* Dental insurance
* Life insurance
* Discounted cafeteria service
* Free uniforms
* Grocery vouchers
Application questions:
* Do you agree with the offered salary? (Base $11,043 + bonus + commissions + statutory benefits)
* How long does your commute from home to the workplace take?
* Please provide a phone number where we can contact you via WhatsApp
* Are you available to work Monday to Sunday, with rotating weekly days off, covering the following shifts:
9 am – 6 pm
10 am – 7 pm
11 am – 8 pm
12 pm – 9 pm?
* Have you previously provided remote support / helpdesk services?
Work location: On-site employment

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico
MXN 11,043-14,000/year