Technical Support Assistant - Technical Skills

Description

Job Summary: Technician for preventive and corrective maintenance of technological equipment, focused on delivering an excellent customer experience grounded in core values. Key Highlights: 1. Commitment to professional service and continuous improvement 2. Maintenance and repair of multifunctional devices, printers, laptops, and PCs 3. Focus on attitude, values, and willingness to learn About the Company SISCO Tecnología is a Mexican company dedicated to printing solutions and information technologies. We are distinguished by professional service, continuous improvement, and a commitment to creating lifelong customers. We seek technicians who understand that their work directly impacts the customer experience. About the Position Our values guide how we work and our daily activities: Commitment: Responsibility and fulfillment of every agreement. Excellence: Consistent effort to deliver high-quality service. Positive Attitude: Focus on solutions and continuous improvement. Humility: Openness to learning and acknowledgment of mistakes. Respect: Professional and human treatment of customers and colleagues. What Will Be Your Role? You will be responsible for the preventive and corrective maintenance of our clients' technological equipment, ensuring proper functionality and an excellent service experience. Main Responsibilities - Maintenance and repair of: Multifunctional devices and printers, Laptops and computers - Technical fault diagnosis. - On-site customer support. - Basic service reporting and follow-up. - Proper use of tools and spare parts. Requirements - Full experience and technical knowledge are not mandatory; we highly value attitude, values, and willingness to learn and work. - Technical degree (Electronics, Systems, Electromechanics, or related field). - Standard vehicle and valid driver’s license (mandatory). - Availability for field routes and on-site work. - Professional appearance and conduct with customers. This position is NOT suitable for you if: - You dislike documenting your work. - You seek a job without processes or structure. - You lack commitment to schedules, routes, or customer service. - You prefer 100% desk-based work. We Offer Statutory benefits. Additional productivity bonus. Job stability. Technical training. Professional and organized work environment. Selection Process CV review Supplementary questionnaire HR interview Management interview Job offer. -Requirements- Minimum education: Upper secondary education – Technological High School Diploma years of experience Age: between 19 and 24 years Knowledge: Compliance with regulations, Commitment, Creativity, Punctuality, Responsibility, Technological updating, Customer service Driver’s licenses: A Willingness to travel: Yes Willingness to relocate: Yes Keywords: helper, assistant, auxiliary, aux, auxiliary, assistant, helper, aide, support, support, technician, technologist, tech, technician, technology, technology, technologist