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Sigma Alimentos
Packers – Tonalá
Full job description Are you looking for stable, well-paying employment? We’re looking for you. Plant located 5 minutes from Light Rail Line 2 (Tetlán Station). Your responsibilities: Support activities such as packaging, hygiene or quality control, production, or material handling. Physically demanding, dynamic work performed in teams. Requirements: Aged 18–50 years (preferred). Complete documentation. Good physical condition (glucose and doping tests required). Residence near Tetlán. Availability to rotate shifts weekly (no fixed schedule). Work shifts: Day shift: 6:00 a.m. – 2:00 p.m. Afternoon shift: 2:00 p.m. – 9:30 p.m. Night shift: 9:30 p.m. – 6:00 a.m. (with additional pay). Work Monday through Sunday, with midweek rest days. Your weekly income: Base salary: $1,885 net + Food vouchers: $268 = FIXED WEEKLY INCOME OF $2,153 NET Monthly bonuses: Attendance bonus $610, Productivity bonus up to $1,029 = $3,780 Retention bonus: $1,500 upon completion of third month Benefits that truly matter: Savings fund: 13% (company matches your contribution, UP TO $30,000 IS PAID OUT) Subsidized cafeteria ($22 per meal) 20 days’ Christmas bonus (aguinaldo) Life insurance School support for your children ($1,000) and paternity support ($1,200) Profit-sharing 25% discount on brand products Death benefit Ready to get started? Apply today and secure your weekly income with a company that delivers on its promises. SEND MESSAGE TO 33-16-94-07-12 Job type: Full-time, Indefinite-term Salary: $2,153.00 – $3,500.00 per week Benefits: Savings account Employee discount Discounts and preferential pricing Maternity leave exceeding statutory requirements Paternity leave exceeding statutory requirements Option for indefinite-term contract Life insurance Discounted cafeteria service Free uniforms Grocery vouchers Work location: On-site employment
Aldama Tetlán
MXN 2,000-3,500/week
Talento Mexicano
Customer Experience Supervisor
This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.
Mexico City
Negotiable Salary
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