Technical Support Engineer

Description

Job Summary: We are seeking a technical support professional with experience in Windows, Office 365, SharePoint, and network configuration for infrastructure maintenance and development. Key Highlights: 1. Remote and on-site technical support in Windows and Office 365 environments 2. Configuration of devices, applications, security, and networks 3. Development of infrastructure and structured cabling projects **Education:** Systems Engineering degree, Systems Technician, or Computer Science **Experience:** · Minimum 6 months of experience in remote and/or on-site support **Responsibilities:** · Preparation and configuration of new Windows 10 or newer devices · Configuration of applications, email, Microsoft Office 365, and SharePoint · Corrective and preventive maintenance · Repair of computers and peripheral devices · Security policy configuration · Installation and configuration of antivirus and security consoles · Installation and configuration of peripheral devices · Infrastructure project development for structured cabling **Knowledge Requirements:** · Creation of backups, formatting, and installation of software and hardware · Basic knowledge of structured cabling · Protocols and configuration of Active Directory accounts, domains, and VPN connections **Salary:** $12,000 MXN per month (take-home pay). **Working Hours:** Monday to Friday, 8:30 AM to 6:30 PM; Saturdays, 9:00 AM to 3:00 PM Employment Type: Full-time, indefinite-term contract Salary: $10,000\.00 \- $11,000\.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone Education: * Incomplete or ongoing higher technical education (Desirable) Experience: * Technical support: 1 year (Mandatory) Language: * English (Desirable) Work Location: On-site employment