Technical Support Engineer

Description

Job Summary: We are seeking a technical support professional with experience in equipment configuration, maintenance and repair, as well as information security and networking. Key Highlights: 1. Remote and on-site technical support 2. System and network configuration and maintenance 3. Information security management **Education:** Bachelor's degree in Computer Systems Engineering, Technical Diploma in Computer Systems or Informatics **Experience:** · Experience: minimum 6 months in Remote and/or On-site Support **Responsibilities:** · Preparation and configuration of new Windows 10 or newer devices · Configuration of applications, email, Microsoft Office 365 and SharePoint · Corrective and preventive maintenance · Repair of computing equipment and peripheral devices · Security policy configuration · Installation and configuration of antivirus and security consoles · Installation and configuration of peripheral devices · Infrastructure project development for structured cabling **Knowledge:** · Backup creation, formatting, and software and hardware installation · Basic structured cabling knowledge · Protocols and configuration of Active Directory accounts, domains and VPN connections **Salary:** $12,000 MXN per month, tax-free. **Working Hours:** Monday to Friday, 8:30 AM to 6:30 PM; Saturdays, 9:00 AM to 3:00 PM Employment Type: Full-time, Indefinite-term contract Salary: $10,000.00 \- $11,000.00 MXN per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone Education: * Incomplete or ongoing higher technical education (Preferred) Experience: * Technical support: 1 year (Mandatory) Language: * English (Preferred) Workplace: On-site employment