Event Coordinator

Description

Job Summary: Plan, coordinate, and supervise the execution of events, ensuring customer satisfaction and actively promoting the banquet hall's services. Key Highlights: 1. Attention to detail and excellent customer service 2. Comprehensive event coordination and vendor management 3. Problem solving and working under pressure **Job Objective:** Plan, coordinate, and supervise the execution of events at the banquet hall, ensuring customer satisfaction and adherence to established quality standards. Additionally, actively promote the banquet hall's services, conduct prospecting and sales activities, and contribute to increasing event bookings. **Main Responsibilities:** * Assist and advise customers from quotation through event execution. * Prepare budgets, contracts, and payment tracking. * Coordinate event logistics (setup, scheduling, vendors, staff). * Supervise on-site event execution to ensure fulfillment of agreed terms. * Manage vendors (catering, decoration, audio, etc.). * Administer processes related to payments, invoicing, and contractual documentation. * Resolve unforeseen issues during events promptly. * Conduct post-event follow-up (satisfaction evaluation, administrative closure). **Responsibilities:** * Adherence to service and quality standards. * Calendar management and event scheduling. * Proper handling of customer deposits and payments. * Supervision of operational staff during events. **Skills:** * Organization and attention to detail * Excellent customer service * Problem solving * Working under pressure * Effective communication * Basic proficiency with administrative tools (Excel, calendars, etc.) **Working Conditions:** * Variable working hours (including weekends and evening events). * Combination of administrative work and fieldwork (during events). Salary: Starting at $10,000.00 per month Benefits: * Employee discount * Company parking * Free parking * Option for an indefinite-term contract * Company phone * Complimentary uniforms Work Location: On-site employment