Systems Supervisor

Description

Job Summary: We are seeking a proactive and organized Systems Analyst to provide technical support and infrastructure administration, with strong problem-solving skills. Key Highlights: 1. End-user technical support (hardware, software, networks) 2. Equipment administration and preventive/corrective maintenance 3. Continuous training and opportunities for growth in technology We are looking for a **Systems Analyst** focused on technical support and infrastructure administration to join our team. The ideal candidate is proactive, organized, highly skilled at problem solving, and enjoys working with internal users. **Main Responsibilities** * Provide end-user technical support (hardware, software, networks). * Administer and perform preventive/corrective maintenance on computer equipment. * Manage incidents via helpdesk (tickets). * Configure computers, printers, peripherals, and mobile devices. * Perform basic monitoring of servers, backups, and internal networks. * Install and update authorized software. * Document processes and technical solutions. * Support technology improvement projects. **Requirements** * Technical degree or bachelor's degree in Systems, Computer Science, or related field. * Minimum 1–2 years of experience in technical support or similar role. * Knowledge of: * Windows 10/11, Office 365 * LAN/WiFi networks, structured cabling * Hardware fault diagnosis * Ticketing tools * Preferred: Basic knowledge of servers, Active Directory, or cybersecurity. * Service-oriented attitude, effective communication, and ability to work under pressure. **We Offer** * Competitive salary commensurate with experience. * Statutory benefits from day one. * Continuous training in information technologies. * Stable and collaborative work environment. * Opportunities for career advancement within the department. Salary: $9,500.00 – $15,000.00 per month Benefits: * Transportation allowance or service * Option for indefinite-term contract Workplace: On-site employment