Operations Supervisor - Private Security

Description

Job Summary: Supervise and coordinate private security personnel to ensure the protection of people and assets, and compliance with regulatory requirements. Key Responsibilities: 1. Supervision and coordination of asset protection security personnel 2. Application of security protocols and emergency response procedures 3. Customer service for internal and external clients, and staff training Supervise, coordinate, and control private security personnel to ensure the protection of people, assets, and facilities, in compliance with company procedures and applicable legislation. PRIMARY RESPONSIBILITIES Supervise asset protection security personnel during their shifts, verifying task execution, appearance, and punctuality. Prepare and submit daily incident, update, and activity reports. Coordinate patrols and review surveillance logs. Apply security protocols during emergencies, evacuations, or incidents. Ensure full coverage across all services. Plan and execute transfers; conduct on-site induction for personnel. Conduct daily roll calls. FIELD SUPERVISION Perform field supervision based on the supervision report. Documented performance evaluations for guards. Inspect cleanliness of guard booths. Submit performance evaluation reports. INTERNAL CUSTOMER SERVICE Gather operational needs from personnel. Provide feedback to outstanding personnel. Report incidents. EXTERNAL CUSTOMER SERVICE Schedule direct client visits. Collect client requirements. Document daily work performed by personnel. Submit evidence and results reports. SCHEDULED TRAININGS Receive the training plan. Schedule on-site trainings. Deliver trainings. Evaluate training effectiveness. Submit weekly reports on completed trainings. REQUIREMENTS Gender: Unrestricted Valid driver's license Education: High school diploma / Incomplete university degree Minimum Experience: 6 months in similar positions Employment Type: Full-time KNOWLEDGE Private security regulations, first aid, civil protection, conflict management. Skills: Leadership, decision-making, working under pressure, effective communication, observation. Availability to work rotating shifts or extended hours. -Requirements- Minimum Education: Higher education - Bachelor's degree Years of experience Knowledge: Conflict resolution, personnel management, private security, supervision, operations supervision Driver's Licenses: Class A Keywords: resident, supervisor, assistant manager, coordinator, manager, operations, operations supervisor, escort, guard, security officer, watchman, guard, vigilance