Description **RETAIL OPERATIONS SUPERVISOR** =============================== **Company: GRUPO BENBER** ------------------------- **Contract Type:** Full Time **Required Experience:** 2 years in a similar position ### **Job Description** GRUPO BENBER, a leading company in telecommunications retail, is seeking a **Retail Operations Supervisor** to join our dynamic team. This role is essential to ensure the operational effectiveness of our stores and enhance the customer experience, particularly within the **Telefónica Movistar** sector. ### **Responsibilities** * Supervise and coordinate daily store operations, ensuring quality and service standards are met. * Develop and execute strategies to maximize sales and improve profitability at each point of sale. * Conduct sales analysis and prepare operational reports, identifying areas for improvement and proposing effective solutions. * Train and lead staff in best practices for customer service and sales, ensuring a collaborative and motivating work environment. * Implement and oversee operational policies and procedures within stores, aligned with the philosophy of **GRUPO BENBER**. * Maintain constant communication with senior management and other departments to ensure consistency in strategy execution. * Manage inventory and ensure proper handling of products, especially those related to **Telefónica Movistar** services and products. * Identify and establish key relationships with suppliers and other business partners to strengthen business operations. ### **Requirements** * Minimum of 2 years of experience in an operational management role within retail, preferably in the telecommunications sector. * Solid knowledge of products and services offered by **Telefónica Movistar**. * Exceptional leadership and team management skills. * Ability to work under pressure and adapt to a dynamic and constantly changing environment. * Excellent verbal and written communication skills. * Results-oriented with the ability to make strategic decisions. * Knowledge of inventory management systems and sales data analysis. ### **Education** * University degree in Business Administration, Marketing, or a related field. * Additional training in retail management or leadership will be highly valued. ### **What We Offer** * A dynamic and evolving work environment with opportunities for professional growth. * Competitive salary package and attractive benefits that recognize and reward employee performance. * Access to training and professional development programs focused on growth within the telecommunications industry. ### **Why GRUPO BENBER?** At **GRUPO BENBER**, we believe in the power of connections. We strive to deliver exceptional service that builds trust and meets our customers' needs. If you are a passionate retail leader with a strong understanding of the telecommunications market, we want to hear from you. Join a committed team working together to drive the success of our locations and enhance the customer experience for **Telefónica Movistar** products and services. If you meet the requirements and are excited about contributing to a growing company, we invite you to consider this opportunity. At **GRUPO BENBER**, we are Ready to connect with you. We look forward to your contribution as we continue to grow together! Requirements * PROVEN EXPERIENCE * STRONG CUSTOMER MANAGEMENT SKILLS * LEADERSHIP AND COMMERCIAL ORIENTATION SKILLS * OUTSTANDING COMMUNICATION AND INTERPERSONAL SKILLS * EXCELLENT ORGANIZATIONAL SKILLS * OWN VEHICLE REQUIRED; FUEL ECONOMIC SUPPORT PROVIDED. * MONTHLY SALARY FROM 13,000 TO 15,000 DEPENDING ON SKILLS