**Experience the Provident way, where you are at the center. We invite you to join our team as:** **Sales and Collections Manager.** **Location: Tlaxcala.** **Areas: Nanacamilpa, Calpulalpan, Buena Vista, Santa Clara, Tlaxco, Chignahuapan, and Zacatlán.** **Challenges you will face in this role:** 1\. Execute plans to meet operational business needs within your area so that assigned credit and collections supervisors and commission agents achieve established KPIs, thereby contributing to branch profitability. 2\. Conduct the induction process for credit and collections supervisors (Shadowing) to ensure they understand the business operations and the scope of their responsibilities. 3\. Plan and implement measures in coordination with the Security department to reduce risks and mitigate situations or practices impacting operations. 4\. Supervise branch managers and agents to ensure compliance with company policies, credit controls, current legislation, and safety practices to guarantee smooth operational flow. 5\. Monitor performance metrics within your section and implement necessary support actions (task forces, visits, etc.) to achieve goals and objectives by sections and areas. 6\. Manage field teams to achieve targets. 7\. Develop strategies to achieve sales and collections goals. **We are looking for someone who has:** * Experience working under objectives. * Basic experience in recruitment. * Experience in direct sales. * Basic training experience. * Experience in collections. * Experience managing people (managerial roles). **Experience the Provident way:** We aim to offer competitive compensation within our industry, providing economic stability, security, and well-being for employees and their families through a comprehensive value proposition including benefits and perks tailored to the level of responsibility held by each collaborator at Provident. * Competitive salary + excellent commission scheme * Grocery vouchers * Savings fund * Enhanced vacation days + vacation bonus * Health, dental, and vision insurance * Life insurance * Development opportunities through continuous learning programs **Interested in this challenge? Apply here and we will contact you.** **We build a better world through financial inclusion** At Provident México, all recruitment and selection processes are based on the values of inclusion and non-discrimination, showing absolute respect for health conditions, gender, race, age, orientation, sexual preference and identity, marital status, religion, nationality, disability, and any other difference that could be considered discriminatory.