IT Systems Supervisor

Description

Job Summary: We are seeking an IT Systems Supervisor to ensure operational continuity of the technological infrastructure, manage networks, equipment, and software, and protect information. Key Responsibilities: 1. Supervise technological infrastructure and ensure its proper operation. 2. Lead technical team and provide user support. 3. Protect information through sound cybersecurity practices. **Capital Humano Laguna is seeking an IT Systems Supervisor in Monclova, Coahuila de Zaragoza** ------------------------------------------------------------------------------------------- **Functional Competencies (Technical and Administrative):** * Knowledge of preventive and corrective maintenance of computer equipment * Hardware diagnosis and repair * Installation, configuration, and updating of operating systems * Network administration and maintenance * Configuration of network devices and connectivity * User, permission, and information security management * Installation and administration of enterprise software and licenses * Information backup and data recovery * Basic cybersecurity knowledge * Technological infrastructure monitoring and incident resolution * Server management * Documentation of processes and technological assets **Soft Skills:** * Leadership and technical team supervision * Analytical thinking and problem solving * Organization and time management * Effective communication with non-technical users * Service-oriented attitude * Proactivity and initiative * Decision making **Main Responsibilities and Requirements:** * Supervise the proper operation of the company's technological infrastructure. * Perform preventive and corrective maintenance of computer equipment. * Diagnose and resolve hardware and software failures. * Install, configure, and update operating systems and applications. * Administer internal networks, ensuring service connectivity and stability. * Configure and maintain network devices. * Manage access, users, and permissions in internal systems. * Implement information security and data protection measures. * Perform periodic backups of critical information. * Provide technical support to internal company users. * Coordinate the technical support team and assign tasks. * Maintain inventory control of equipment and technological assets. * Document incidents, solutions, and systems department processes. **Job Objectives:** Ensure operational continuity of the company's systems and technological infrastructure, guaranteeing proper operation of networks, equipment, and software. Deliver efficient user support, minimize downtime, and protect information through sound information security practices, contributing to the achievement of organizational goals. **Desired Education Level:** Higher Education \- Degree holder **Desired Experience Level:** Expert Level **Departmental Function:** Technology / Internet **Industry:** Manufacturing, Consumer Goods *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d3efb06a00003900aab92c\&source\=indeed*