Technical Support Analyst - Systems

Description

Job Summary: We are seeking a dedicated Technical Support Analyst to manage and enhance technical support for customers and suppliers at a screw distribution company. Key Highlights: 1. Technical support for customers and suppliers 2. Collaborative and dynamic work environment 3. Professional development opportunities Opportunity: Join Distribuidora Mayorista de Tornillos de Yucatan S.A. de C.V. as a Technical Support Analyst. Work with a company committed to excellence in distributing high-quality screws and accessories. Responsibilities: Manage technical support for customers and suppliers. Coordinate with various departments to resolve technical issues. Analyze support reports and logs to improve processes. Collaborate on technical documentation and user manuals. · Requirements: Previous experience in technical support. Knowledge of technical support tools and software. Ability to effectively resolve complex technical problems. Strong communication and coordination skills. · Benefits: We offer a collaborative and dynamic work environment. You will have professional development opportunities. We work with a company committed to excellence. · Join our team and contribute to the success of Distribuidora Mayorista de Tornillos de Yucatan S.A. de C.V. It's an opportunity for dedicated professionals with technical support experience!. -Requirements- Minimum education: Upper secondary education - Technological High School years of experience Age: between 26 and 35 years old Keywords: analyst, support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, system