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Administrative Assistant
A prominent educational institution is seeking a **FULL-TIME ADMINISTRATIVE ASSISTANT**, on-site position, in Mérida, Yucatán. **RESPONSIBILITIES:** * Primarily handling cash register collections. * Processing tuition payments, admission exams, school packages, excursions, uniforms, etc. * Handling cash and card transactions. * Performing cash register reconciliation and inventory counts. * Maintaining order and cleanliness at the cashier area. * Managing sensitive and confidential information. * Assisting the administrative department with document and correspondence management (receiving, sorting, filing). * Answering phone calls and attending visitors at our facilities. * Providing general administrative support (photocopying, scanning, data entry). * Parent communication: Sending emails, receiving and delivering documentation. **REQUIREMENTS:** * Minimum 2 years of customer service experience. * Minimum 2 years of cashier experience. * Honest, responsible, and punctual. * Discreet and professional. * Gender neutral. * Proficient in Microsoft Office, especially Excel. * Experience with CRM software. * Excellent spelling and grammar. * Knowledge of and interest in technology. * Completed or partially completed Bachelor’s degree in administration, accounting, or related field. * Excellent personal presentation and outstanding interpersonal skills with parents. * Provide at least two letters of recommendation from previous employers. * Present a certificate of no criminal record. * Submit credit bureau report. **SKILLS:** * Organized * Goal-oriented * Proactive * Strong verbal communication * Responsible * Problem-solving ability * Highly organized * Results-driven **SCHEDULE:** Monday to Friday, 7:00 am \- 3:00 pm Benefits as per labor law \+ life insurance. On-site work Position type: Full-time, 3-month probationary contract Salary: $10,500\.00 gross per month, minus withholdings. **\*\*\* DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS.** Position type: Part-time Salary: Starting at $10,500\.00 per month Benefits: * Salary increases * Company parking * Life insurance Work Location: On-site
493F+JQ La Ceiba, Yucatan, Mexico
MXN 10,500/month
Talento Mexicano
Customer Experience Supervisor
This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.
Mexico City
Negotiable Salary
Indeed
General Services Staff
**Job Objective** Provide operational and administrative support in managing the company’s general services, ensuring the proper functioning of transportation, cleaning, cafeteria, supplies, pool vehicles, and related administrative activities. **Main Responsibilities** * Support coordination of the **staff transportation service** (lists, incidents, reports). * Monitor activities of the **cleaning staff** and external service providers. * Support operation of the **cafeteria service** (control, incidents, communication with supplier). * Manage and replenish **stationery and general supplies**. * Support administration of **pool vehicles** (logs, key control, reports). * Assist with administrative procedures and **diverse payment processing**. * Request quotations and support **minor procurement**. * Maintain control of documents, invoices, and departmental files. * Assist with general activities of the administrative department. **Requirements** * Education: Completed high school or technical degree / incomplete bachelor’s degree in Administration or related field. * Minimum experience of **1 to 2 years** in general services or administrative roles. * Prior experience in an **industrial or manufacturing company** is desirable. * Basic proficiency in Excel and administrative tools. * Flexible working hours. **Knowledge and Skills** * Basic administrative control. * Interaction with suppliers. * Organization and follow-up. * Effective communication. * Teamwork. * Service-oriented attitude. * Attention to detail. **Key Competencies** * Responsibility. * Punctuality. * Order and discipline. * Proactivity. * Honesty. Employment Type: Full-time, Indefinite-term contract Salary: $1.00 – $2.00 per month Benefits: * Major medical expense insurance * Life insurance * Cafeteria service * Grocery vouchers Work Location: On-site employment
Ramón López Velarde 103, Zona Centro, 20000 Aguascalientes, Ags., Mexico
MXN 1-2/hour
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