Description
Position Summary:
Grupo FAME is seeking a Yard Supervisor for an automotive dealership, responsible for logistics, delivery coordination, and customer satisfaction.
Key Highlights:
1. Manages logistics and vehicle delivery at an automotive dealership
2. Coordinates deliveries and ensures customer satisfaction
3. Participates in continuous improvement of the customer experience
**Grupo FAME is seeking:**
**YARD SUPERVISOR FOR AUTOMOTIVE DEALERSHIP**
**Requirements:**
* 25 years of age or older.
* Completed high school education.
* Proficiency in Office software.
* Inventory management experience.
* Prior experience in vehicle delivery.
**Main Responsibilities:**
* Track logistics related to vehicle transportation.
* Coordinate the delivery process for repaired or maintenance-completed vehicles.
* Maintain a scheduling and delivery confirmation log tool.
* Verify each item listed in the delivery process checklist.
* Ensure the vehicle is at the final step before enrollment into the Owner Center.
* Contact the customer prior to delivery to confirm timing and ensure satisfaction.
* Report any incidents or discrepancies identified to the After-Sales Manager.
* Keep daily delivery records and average service time metrics up to date.
* Participate in continuous improvement activities for customer experience.
**We Offer:**
* Statutory benefits
* 100% IMSS coverage
* Direct employment with the company
* Career development opportunities within the Group
Schedule: Monday to Friday, 9:00 AM to 7:00 PM (2-hour lunch break); Saturdays, 9:00 AM to 2:00 PM. If you meet the profile and are interested in our selection process, please apply through this channel or contact us at 442 505 0739