Collections Manager

Description

At **PILOTEA**, we offer pure leasing solutions for driver partners on platforms. With Pilotea, our customers can lease a brand-new car under excellent market conditions—no credit bureau check, no guarantor required—plus multi-platform insurance, included maintenance, and much more. The ideal candidate must have experience in recovering overdue payments through direct negotiation with clients, aiming to **maintain a high collection rate, minimize contract cancellations, and preserve portfolio quality**, while promoting payment solutions that ensure continued leasing. Additionally, execute actions for **vehicle recovery** when negotiation is not viable. **Key Responsibilities:** * Follow up with clients having overdue payments via phone calls, messages, and other contact channels. * Negotiate payment plans to regularize outstanding balances. * Keep each client’s status updated in the system. * Propose and formalize payment agreements to facilitate the regularization of delinquent clients. * Identify risks of contract cancellation. * Negotiate alternatives to keep the leasing agreement active. * Manage vehicle recovery when the client breaches contractual obligations. * Ensure vehicle recovery and proper settlement or documentation of the outstanding balance. **What do you need?** * **Education: Bachelor’s degree in Business Administration, Law, Finance, or related field.** * Ability to drive standard transmission vehicles and possession of a valid driver’s license. * Experience in collections and client negotiation, asset recovery, or field collections. **What do we offer?** * Salary: $13,000 gross * 100% IMSS registration * Statutory benefits (social security, year-end bonus, vacation, vacation premium) * Life insurance * Major medical expense insurance * Flexible days off * Utility vehicle * Working hours: Monday to Friday **Interested? Send us your CV**