* Completed high school diploma or bachelor's degree One to three years of experience * Experience in supervising personnel * Handling of operational reports and administrative tools * Leadership skills for managing work teams * Conflict resolution * Management of KPI indicators * Personnel management * Familiarity with internal procedures and policies * Coordination of shifts, schedules, and workloads * Client prospecting and goal achievement * Working hours: 10:00 AM to 8:00 PM (lunch break from 1:00 PM to 3:00 PM) Employment type: Full-time Salary: Up to $16,000.00 per month Benefits: * Medical expense insurance Work location: On-site employment