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We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. \n\n \n\nWork Life Balance\n \n\nWe believe striking the right balance between your personal and professional life is critical to life\\-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. \n\n \n\nMentorship \\& Career Growth\n \n\nOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better\\-rounded professional.**BASIC QUALIFICATIONS**\n------------------------\n\n* Knowledge of local labor law\n* Bachelor's degree or equivalent\n* 5\\+ years of HR within an international, fast\\-paced, and customer\\-driven environment experience\n* Speak, write, and read fluently in English\n* \\+3 YOE in HR within an international, fast\\-paced and customer\\-driven environment\n* \\+3 YOE in a call center, distribution center, or manufacturing environment\n* \\+3 YOE supporting hourly employee client group\n* \\+3 YOE with MS Office tools and HR Information Systems\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Master's degree in Human Resources Management\n* Experience in human resources with companies supporting 250\\-500 or more associates\n* Experience managing and leading employees\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. 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This position provides customer service support and resolution of routine problems regarding client's product or services.**Description**\n---------------\n\n**Job Type:** **Full\\-Time****Location****:** Merida\n\n**WHAT’S IN IT FOR YOU?**\n\n* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\n* Endless career opportunities and clear paths for career development\n* A competitive salary\n* Inclusive perks and benefits\n* Opportunity for monthly performance incentives\n* Great weekly, biweekly and monthly activities\n* Great raffles and prizes\n\n**WHAT YOU WANT MATTERS TO US**\n\n\nThink about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.\n\n\nNo matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.\n\n\nThis role is the perfect opportunity for someone considering a career in customer services.\n\n**WHAT WOULD YOU BRING TO OUR TEAM?**\n\n\nYour passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.\n\n**TO BECOME A PART OF OUR TEAM:**\n\n\nCourteous with strong customer service orientation\n\n* Intermediate \\- Advanced English level\n* High School diploma or equivalent required\n* 6 months minimum of experience in Call center customer service(Desired)\n* Ability to work under constant changes\n* Multitasking\n* Strong computer navigation skills and PC knowledge\n* Ability to communicate effectively, both in writing and verbally\n* Reliable with strong attention to detail\n* Skilled in multitasking; including the ability to be flexible and adapt to change quickly\n* Tolerance of repetitive work in a fast\\-paced, high\\-production work environment\n* Ability to work as a team member as well as independently\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Shift rotation capability as needed\n* Based on location and / or program, additional experience / skills may be required\n\n**CALL US HOME:**\n\n\nIf you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\\+ people around the globe choose to call Concentrix home.\n\n\nConcentrix is an award\\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\\-takers, and game\\-changers: the kind of folks who thrive on solving complex problems.\n\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n**Learn more:**\n\n**Concentrix** on Facebook \\| **Concentrix** on Instagram \\| **www.concentrix.com**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765957967000","seoName":"customer-service-agents-semibilingual-merida","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/customer-service-agents-semibilingual-merida-6475022556160212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e89637ba-c092-4454-9b68-eb4b2f69b765","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Competitive salary","Inclusive perks and benefits","Opportunity for monthly performance incentives"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1765861137199,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6473386679744112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Appointment Setter","content":"**Who Is Community Electricity:**\n\nCommunity Electricity is the fastest growing brand in the energy industry with a hyper\\-focus on transitioning the world to affordable energy. We are obsessed with providing a customer\\-centric experience, deleverying on what we promise, offering energy offerings to every type of customer, and looking for top\\-tier individuals.\n\nAt Community Electricity, you will be surrounded by a family of highly ambitious and motivated self\\-starters who are acutely focused on building a lucrative career for themselves in the energy sector. We are an incubator for your success and can help you achieve whatever your personal and income goals may be.\n\n**Appointment Setter / Outbound Caller Position**:\n\nWe are looking for a bright, courteous, skilled appointment setters to join our team! The purpose of this position is to schedule free energy consultations for prospective homeowners, renters, and business owners with a member of our sales team.\n\nThis is a full time / remote position. Hours are: 10am \\- 2pm and 4pm\\-8pm or later depending on how ambitious you are!\n\nWe are looking to fill this position as soon as possible, so please only inquire if you can start immediately.\n\n**Responsibilities:**\n\n* Use our CRM system to call, email, and text warm leads from our growing list of prospective homeowners to pre\\-qualify them for one of our energy programs, obtain a copy of their electric bill, and schedule them for a free consultation with one of our case managers.\n* Represent Community Electricity in an esteemed manner\n\n**Pay:**\n\n* Uncapped based performance model. You will have potential to earn base \\+ commissions for each client that you scheduled who enrolls in our programs. Earnings can range from $1,640 \\- $4,392 a month.\n* We have bonuses for achieving performance targets.\n* 30 day commission\\- based probationary period. After 30 days we offer (2\\) pay models, one being a bi\\-weekly base pay.\n\n**Who You Are:**\n\n* You are a motivated and ambitious person looking for a challenging and equally rewarding career.\n* You are ready to absorb information, learn, and execute.\n* You have excellent communication skills.\n* You are a quick learner.\n* You love talking to people.\n* You are not afraid to fail and have thick skin. (i.e. Hearing “no” 50 times before hearing 1 yes excites and motivates you to get better and achieve more.)\n* You are a self starter.\n* You're not looking for just a 9\\-to\\-5 job. You're looking for a merit\\-based platform where your opportunity for success, personal growth, and income is up to you.\n\n**Qualifications:**\n\n* Experience as either a Customer Service Rep or Sales at a minimum, Call Center / Appointment Setting experience is preferred.\n* Have worked remotely previously and have a quiet environment and dependable technology setup (Computer, Internet, Headset) to perform your work in.\n* A quick learner of technology and not afraid to use it.\n* Problem Solving \\- Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem\\-solving situations.\n* Adaptability \\- Adapt to changes in the work environment; manage competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.\n* Attendance/Punctuality \\- Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.\n* Inspire the trust of others; work with integrity and ethically; uphold organizational values.\n* Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decisions.\n* Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.\n* Prioritize and plan work activities; use time efficiently; sets goals and objectives; organize or schedule other people and their tasks.\n* High school diploma\n* 18\\+\n\n**What We Expect IF You Are Accepted (30 Day Probationary Period**):\n\nWe expect total commitment and a high work ethic in order for you to be successful with us. When you start, we have a 30\\-Day Probationary Training Program that you will be taken through to prove out your capabilities and demonstrate our culture and management style to you. Everyone on the appointment setting team started in this role, and we know that individuals that give it their all at the beginning have a higher success rate which is why we put all our effort into your success at the start.\n\nWhen you start, we expect you to drop all other commitments for 30 days, fully buy\\-in, put 100% effort in every single day, and challenge yourself. If you feel you are ready to grow quickly, run fast, learn from our leadership, and give us your all; we are the right fit for each other. If you're looking for something easy that you just clock punch in\\-and\\-out; Community Electricity unfortunately is not for you.\n\n**Application Process:**\n\nInterested candidates we encourage you to apply. Submit their resume outlining their relevant experience and enthusiasm for the solar industry.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $30,803\\.00 \\- $82,445\\.00 al mes\n\nLugar de trabajo: Empleo remoto","price":"MXN 30,803-82,445/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765956619000","seoName":"Appointment+Setter","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/appointment%2Bsetter-6473386679744112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a5690e91-5e78-45ed-8103-c03791f1b8f6","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Schedule energy consultations remotely","Uncapped performance-based pay model","30-day probationary training program"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1765733334354,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6469594187405112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Specialist","content":"**Customer Service Specialist**\n\nAugusta Sportswear de Mexico – Momentec Brands\n\nJob Type: Full\\-Time\n\nLocation: On\\-Site (Merida, Yucatan)\n\nAs a Customer Service Specialist (CSS), you will serve as a trusted and empathetic point of contact for our customers. Your primary goal will be to provide timely, accurate, and effective solutions while fostering a positive and professional experience. In this role, you will:\n\n\\- Manage incoming calls, emails, support tickets, and order inquiries, ensuring each interaction reflects care and professionalism.\n\n\\- Identify customer needs, provide solutions, and offer best\\-in\\-class support for product inquiries and order resolutions.\n\n\\- Take and accurately enter sales orders with a strong attention to detail.\n\n\\- Work with internal teams to ensure seamless resolution of customer concerns.\n\n\\- Approach every interaction with empathy and a solutions\\-driven mindset, ensuring customers feel valued and supported.\n\nQualifications:\n\n\\- English: Business fluent or native proficiency.\n\n\\- High school diploma or equivalent.\n\n\\- Minimum 2 years of experience in a call center or customer support role.\n\n\\- Strong computer skills; ERP and CRM experience is required.\n\n\\- Effective communication skills, including the ability to interact with company executives.\n\n\\- Team\\-oriented, proactive mindset, and excellent organizational skills.\n\n\\- Ability to multitask, prioritize tasks effectively, and work independently with minimal supervision.\n\nWhy Join Us?\n\nBe part of a supportive team that values innovation, collaboration, and growth.\n\nGain valuable experience in customer engagement while contributing to a growing company.\n\nWork in a fast\\-paced, positive environment where your contributions make a real difference. growth.\n\nJob Type: Full\\-time\n\nPay: From $1\\.00 per month\n\nApplication Question(s):\n\n* Can you share your salary expectations for this role?\n* What is your current employment status?\n* Can you share your location and if it affects your ability to commute or relocate for this position?\n\nLanguage:\n\n* Inglés (Required)\n\nWork Location: In person","price":"MXN 1/hour","unit":"per hour","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765437045000","seoName":"customer-service-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/customer-service-specialist-6469594187405112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9f7382dd-95da-4db5-848d-c3a6078cca01","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Manage customer inquiries","Provide effective solutions","Strong communication skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1765437045890,"categoryName":"Sales - 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Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6461780156364912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telephone Agent","content":"At **Arco de Artemisa Call Center**, we are a new operations center in Mérida, building a strong, committed, and positive-minded team.\nWe are seeking **Telephone Agents** to make outbound calls to customers with the objective of **reminding them of their payment due dates**, while providing courteous and professional service.\n\n* Make outbound calls to assigned customer portfolios.\n* Remind customers of their payment due dates and resolve basic inquiries.\n* Record all interactions in the internal system.\n* Maintain a professional and service-oriented attitude at all times.\n* Must be over 18 years of age.\n* Call center experience (preferred but not mandatory).\n* Strong verbal communication skills and a service-oriented attitude.\n* Basic computer proficiency.\n* Availability to work onsite in Mérida.\n* **Competitive base salary.**\n* **Performance and productivity bonuses.**\n* Statutory benefits.\n* A professional, dynamic work environment with opportunities for growth.\n* Timely payments and initial training.\n\nApply through this channel or send your CV via WhatsApp to **999 227 2495**.\nYou may also message us on Messenger at **Arco de Artemisa Recruitment**.\n\nJob type: Full-time, indefinite term\n\nSalary: Starting from $10,000.00 MXN per month\n\nBenefits:\n\n* Company parking\n\nWork location: Onsite employment","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764826574000","seoName":"telephone-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/telephone-agent-6461780156364912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ed84b87e-82e6-4fb2-a88c-788172374529","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Competitive base salary","Performance and productivity bonuses","Professional and dynamic work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1764826574716,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6460996513126712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"BACK OFFICE ANALYST","content":"**At Macropay, we have a new opportunity for you!**\n-------------------------------------------------------\n\n\nAt Macropay, we believe in talent, passion, and continuous growth. Today, we are seeking individuals who share our values and wish to join a dynamic, committed, and innovative team.\n\n\nIf you are looking for a new professional challenge, this is your opportunity. We want to meet you!\n\n### **Available Position: BACK OFFICE ANALYST**\n\n\n**Location:** On-site in Mérida. \n\n**Employment Type:** Full-time \n\n**Department:** Collections \n\n**Start Date:** 12/22/25\n\n### **What We Are Looking For:**\n\n* Incomplete bachelor’s degree.\n* Intermediate/advanced Excel skills.\n* Knowledge of predictive dialers and mass messaging platforms.\n* Availability to work rotating shifts.\n\n### **Key Responsibilities:**\n\n* Execute collection strategies using call center platforms.\n* Monitor various collection strategies to ensure compliance.\n* Assign portfolios to agencies based on previously established strategies.\n* Address and escalate call center incidents promptly to ensure proper execution of strategies.\n\n### **What We Offer:**\n\n\nCompetitive salary\n\n\nStatutory Benefits\n\n\nAdditional Benefits:\n\n* Grocery vouchers\n* Savings fund\n* Major medical expense insurance\n\n \n\n\n### **How to Apply:**\n\n\nApply through this channel or send your updated CV to: **Talento@macropay.mx** \n\nEmail subject line: *“Vacancy [Position Title] – [Your Full Name]”*\n\n### **We want to meet you and learn what makes you unique!**\n\n\nLearn more about us:\n\n \n\n Home \\- Macropay","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764765352000","seoName":"analista-back-office","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/analista-back-office-6460996513126712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2d814a98-8781-4440-8c4f-16b59ea5145c","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Full-time position in Mérida","Excel intermediate/advanced skills","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1764765352588,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6456279758156912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Executive","content":"At OSROCA Corporativo, we are looking for a **Customer Service Executive** responsible for providing attention and support to our customers through digital and telephone channels, delivering information related to home delivery, services, warranties, and after-sales processes. This role is responsible for internally tracking generated reports, ensuring clear, prompt communication focused on customer satisfaction.\n\n**Main Responsibilities:**\n\n* Assist customers via WhatsApp, phone, and email, providing information and guidance on after-sales processes.\n* Create warranty tickets, register them in the system, and route them to the appropriate department.\n* Follow up on tickets until resolution, monitoring response and repair times.\n* Keep each customer's contact history and status updated in the system.\n* Schedule and coordinate service appointments and assessments with customers and the warranty department.\n* Identify and prioritize critical warranty cases based on severity or reputational impact.\n* Prepare weekly reports of incoming calls and messages, identifying new or recurring warranty issues.\n* Ensure every interaction meets quality standards and Customer Experience expectations.\n\n**Requirements:**\n\n* **Education:** Technical degree or Bachelor’s in Business Administration, Communications, or related fields (in progress or completed).\n* **Experience:** 2 to 3 years in customer service, preferably in call centers or after-sales.\n* **Essential knowledge:** Customer service and digital media, WhatsApp Business/API usage, basic CRM operation, and fundamental legal framework (policies, service contracts).\n* **Technical skills:** Intermediate Microsoft Office (Excel, email, Teams, SharePoint), Foxit PDF Editor, and platforms such as EnKontrol, TOTVS, Treble (basic level).\n\n**We Offer:**\n\n* Job stability within a growing corporate environment.\n* A work culture focused on continuous improvement and excellence in customer service.\n* Professional development opportunities within the Customer Experience area.\n\n**If you meet the requirements and are interested in joining OSROCA Corporativo, apply here by attaching your updated resume.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764396856000","seoName":"customer-service-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/customer-service-executive-6456279758156912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"833f0d24-2d6a-4df9-9382-7d56256121f7","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Customer support via digital channels","Manage warranty tickets and follow-ups","Microsoft Office and CRM skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1764396856105,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6456207202880212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telephone Prospecting Executive home office","content":"**Telephone Prospecting Executive home office**\n\nA marketing agency specialized in promoting technological brands is seeking to integrate a Telephone Prospecting Executive into its team to strengthen its sales department. This opening represents a staff increase and is aimed at individuals with experience in call centers, sales, and customer service.\n\n**Location:** Mérida, Yucatán (home office)\n\n(in-person interviews in Chuburná de Hidalgo neighborhood) \n**Schedule:** Monday to Friday from 9:00 a.m. to 6:00 p.m., Saturdays until 1:00 p.m. (occasional, not always required) \n**Base salary:** $9,800 net monthly (biweekly payments) \n**Bonuses:** Productivity bonus starting at 8 confirmed appointments, with average earnings of $3,000 per month \n**Benefits:** As mandated by law\n\n**Main responsibilities:**\n\n* Prospect potential clients based on provided information\n* Identify decision-makers in IT-related matters via phone calls\n* Identify and close business opportunities\n* Capture and update data in CRM\n* Coordinate and follow up on appointments\n* Update productivity reports\n* Proficiency in Microsoft Office suite\n\n**Desired profile:**\n\n* Experience in customer service, sales, and Excel handling\n* Skills: responsibility, organization, good communication skills, outgoing attitude\n\n**Additional conditions:**\n\n* Paid training from the first day\n* Comfortable attire (sneakers or closed shoes)\n\nIf you are interested in joining a dynamic company focused on technology, apply now and become part of the company's growth.\n\nJob type: Full-time\n\nSalary: $9,800.00 - 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This is your chance!\n\nRequirements\n\n\\-Age: 20 to 33 years old\n\n\\-Gender: No preference\n\n\\-Education: High school diploma\n\n\\-Valid driver's license\n\n\\-Experience in sales, call center, and customer visits\n\n\\-Good communication skills and positive attitude\n\nWe offer:\n\n\\-Attractive salary\n\n\\-Statutory benefits from the first day\n\n\\-Grocery vouchers\n\n\\-Free uniforms\n\nWorking hours:\n\nMonday to Friday from 9:00 am to 6:00 pm (1 hour lunch break)\n\nSaturdays from 9:00 am to 1:00 pm\n\nPosition type: Full-time\n\nSalary: $9,000.00 \\- $20,000.00 per month\n\nBenefits:\n\n* Option for indefinite contract\n\nEducation:\n\n* Completed high school (Desirable)\n\nExperience:\n\n* Sales: 1 year (Desirable)\n\nLanguage:\n\n* English (Desirable)\n\nWorkplace: On-site job","price":"MXN 9,000-20,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763012898000","seoName":"sales-executive-and-customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/sales-executive-and-customer-service-6438565101708912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"59405808-3f88-4c53-adb6-4dba43f265df","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Attractive salary"," Full benefits from day one"," Option for indefinite contract"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1763012898570,"categoryName":"Sales - 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Yucatán 388, Col. Los Pinos, Mérida, Yucatán, C.P. 97138 \n**Position Type:** Full-time \n**Modality:** On-site\n\n**Job Description**\n\nWe are looking for committed, responsible, and proactive **Recovery Executives** to join our team. \nThe main objective of this position is to carry out collections management and customer follow-up, maintaining professional service focused on results.\n\n**Schedules**\n\nThe following shifts are rotated:\n\n**Schedule A (with Saturday shift):**\n\n* Monday to Wednesday: 8:00 a.m. – 6:00 p.m.\n* Thursday and Friday: 8:00 a.m. – 5:00 p.m.\n* Saturday: 8:00 a.m. – 1:00 p.m.\n\n**Breaks:**\n\n* 1 break of 1 hour and 20 minutes\n* 10 minutes AM\n* 10 minutes PM\n\n**Schedule B (without Saturday shift):**\n\n* Monday to Friday: 8:00 a.m. – 6:00 p.m.\n\n**Salary and Benefits**\n\n* Gross salary: **$8,364 per month** (paid biweekly via BBVA)\n* **Uncapped commissions** (with a 1-month delay)\n* **High Bonus:** $300 in cash every Friday (for the executive with the highest recovery in the campaign)\n* **Referral Bonus:** $1,000\n* **Statutory benefits**\n\n**Conditions**\n\n* Mobile phone usage policy\n* Clean desk policy\n* Dress code: **Business Casual**\n\n**Training**\n\n* Duration: 2 days (from 9:00 a.m. to 5:00 p.m.)\n* **Paid training**\n\n**Contract**\n\n* First contract: 30 days\n* Second contract: **Indefinite**\n\nSend us a message at 55 7208 6213\n\nPosition type: Full-time\n\nSalary: $8,674.48 - $12,000.00 per month\n\nBenefits:\n\n* Salary increases\n* Free drinks\n* Referral program\n* Medical expense insurance\n* Life insurance\n\nWorkplace: On-site employment","price":"MXN 8,674-12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762841788000","seoName":"telephone-collection-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/telephone-collection-manager-6436374893261112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"46976a11-f0df-45d7-a4b5-ea8fbb3e1694","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Full-time position with competitive salary","Commissions without cap","Business casual dress code"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1762841788536,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6436374874636912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Part-time afternoon Call Center Advisor","content":"**At Macropay, we have a new opportunity for you!**\n-------------------------------------------------------\n\n\nAt Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for individuals who share our values and want to become part of a dynamic, committed, and innovative team.\n\n\nIf you're seeking a new professional challenge, this is your chance. We want to meet you!\n\n### **Available Position: Part-time Afternoon Advisor**\n\n\n**Location:** On-site at Plaza Odara, Mérida, Yucatán\n\n\n**Contract Type:** Part-time\n \n\n**Department:** Collections\n\n### **What are we looking for?**\n\n* 6 months of experience as a telephone collector and/or customer service representative\n* Strong communication and negotiation skills\n* Ability to work towards goals\n\n### **Main Responsibilities:**\n\n* Make and receive calls for credit regularization negotiations.\n* Offer solution alternatives according to current campaign strategies.\n* Manage customer interactions with quality and professionalism, adhering to the call model and achieving an approved evaluation score.\n\n### **What we offer:**\n\n* Competitive salary\n* Statutory benefits\n* Additional Benefits:\n* Grocery vouchers\n* Savings fund\n* Major medical expenses insurance\n\n### **✅ How to apply?**\n\n\n Apply here or send your updated CV to: **Talento@macropay.mx**\n\n\n Email subject: “Vacancy \\[Position Name] – \\[Your Full Name]”\n\n### **We want to get to know you and learn what makes you unique!**\n\n\nLearn more about us:\n\n\n Home \\- Macropay","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762841787000","seoName":"part-time-evening-call-center-advisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/part-time-evening-call-center-advisor-6436374874636912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f3f30eb3-a19c-4766-bc72-1c94db834191","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Part-time afternoon shift","Call center role","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1762841787081,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico","infoId":"6433498083161712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Customer Service Representative","content":"*This job posting comes from the Talenteca.com job board*\n\n### **Job Opening for the Company BACK OFFICE DE CHIHUAHUA in Vista Alegre Ii \\- Mérida, Yucatán**\n\n \n\n### **We are hiring:**\n\n \n\n### **Bilingual Customer Service Representative.**\n\n \n\nDo you have exceptional communication skills and are passionate about helping others? This opportunity is for you!\n\n **Responsibilities:**\n\n \n\n* Answer incoming calls from medical clinic reception desks.\n* Keep patient and doctor information updated and organized.\n* Be punctual and strictly follow policies and schedules.\n* Communicate clearly and effectively with customers during calls.\n\n **Requirements and skills:**\n\n \n\n* Advanced English proficiency.\n* Excellent reading comprehension.\n* Outstanding work ethic.\n* Attention to detail and high level of organization.\n* Previous verifiable work experience.\n* Minimum 1 year of call center experience.\n* Preferably 2 to 3 years of customer service experience.\n* Proficiency with tools such as Microsoft, Teams, and Outlook. \\[Document \\| Word]\n\n **Desired education level:** \n\nHigh School\n\n\n**Desired experience level:** \n\nIntermediate Level\n\n\n**Departmental function:** \n\nCustomer Service\n\n\n**Industry:** \n\nConsumer Services\n\n\n**Skills:** \n\n* customer service\n* bilingual\n* on-site\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=690a61523f00003c00ec6d28\\&source\\=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762617037000","seoName":"bilingual-customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/bilingual-customer-service-representative-6433498083161712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d4c611e3-a314-4779-ae7a-80b575095040","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Bilingual customer service role","Advanced English skills required","Experience in call centers preferred"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1762617037746,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. 20 200C, García Ginerés, 97070 Mérida, Yuc., Mexico","infoId":"6431078464550712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Center Agent","content":"Do you have the ability to communicate clearly, kindly, and persuasively? Are you motivated by achieving goals and do you enjoy talking with people? This opportunity is for you!\n\nAt Intedya, we are looking for Call Center Executives to join our team to conduct telephone prospecting of new clients, with the objective of generating business appointments and channeling opportunities to our sales team.\n\n**Responsibilities:**\n\n* Contacting companies via phone calls to schedule meetings\n* Scheduling business appointments with qualified prospects.\n* Searching, making, and recording customer databases for arranging business appointments.\n* Following up with interested customers and referring them to the appropriate consultant.\n* Assisting the sales team in coordinating and confirming the business schedule.\n\n**Requirements:**\n\n* Good verbal communication\n* Service-oriented attitude\n* Active listening\n* Verbal comprehension\n* Ability to communicate ideas clearly and persuasively\n* Frustration tolerance\n* Results-oriented\n* Discipline in working toward goals\n* Interest in acquiring new knowledge\n\nPrevious experience in call centers, sales, or customer service over the phone\n\n**Interested?**\n\nApply through this platform and/or contact us directly at **9992313723** to begin your hiring process.\n\nJob type: Full-time, Indefinite duration\n\nSalary: $8,364.00 per month\n\nBenefits:\n\n* Option for an indefinite contract\n\nEducation:\n\n* Incomplete or ongoing high school (Desirable)\n\nExperience:\n\n* Customer service phone calls: 1 year (Desirable)\n* Call center: 1 year (Desirable)\n* Prospecting: 1 year (Desirable)\n* Sales: 1 year (Desirable)\n\nWork location: On-site job","price":"MXN 8,364/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762428005000","seoName":"call-center-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-komchen/cate-sales-outbound/call-center-agent-6431078464550712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e4f3783f-04f7-48f3-a08f-cb557470eacf","sid":"9583a529-a592-4000-9710-5f376af9ae05"},"attrParams":{"summary":null,"highLight":["Call Center Agent role","Excellent communication skills","Opportunity for indefinite contract"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mérida,Yucatán","unit":null}]},"addDate":1762428005042,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Calle 9 607, Díaz Ordaz, 97135 Mérida, Yuc., Mexico","infoId":"6383705241254712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Back Office Analyst","content":"**Back Office Analyst**\n\n**Requirements:**\n\n* Minimum completed high school (certificate).\n* Proficiency in predictive dialers, real-time monitoring, and generation of operational reports.\n* High attention to detail and follow-up skills for incident management and campaign loading.\n* Availability and adaptability to work shifts according to operational requirements.\n* Ability to make decisions.\n* Knowledge of KPIs in call centers.\n\n**Experience:**\n\n* 2 years in a similar position.\n* Experience managing databases for control, analysis, and operational support.\n* Delivery and analysis of reports.\n* Basic experience with call center systems (predictive dialers, SMS, Push, etc.).\n\n**Responsibilities:**\n\n* Monitor various collection strategies, ensuring compliance.\n* Create and deactivate users across different call center platforms.\n* Review and validate the correct assignment of the collection clock across different strategies.\n* Share the correct daily strategy distribution.\n* Timely attend to and escalate reported call center incidents to ensure proper execution of strategies.\n* Load and monitor compliance with collection strategies using call center platforms (predictive dialer, SMS, Blaster, Push, Flash, WhatsApp) through the welcome campaign.\n\n**Work Location**: Plaza Odara, Av. 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Sales - Outbound in Komchen
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Sales - Outbound
Komchen
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Location:Komchen
Category:Sales - Outbound
Credit Analyst64844682853506120
Indeed
Credit Analyst
**Sears is seeking a Credit Analyst in Altabrisa – Mérida, Yucatán** ------------------------------------------------------------------- **SEARS CREDIT AND COLLECTION CENTER** **OBJECTIVE**: Customer and employee support via telephone; credit approvals and sales. **REQUIRED PROFILE:** * High school diploma completed * Minimum 6 months of experience (call center, financial institutions) **RESPONSIBILITIES:** * Conduct telephone outreach to customers. * Credit memos * Clarifications **SALARY**: * **$9,900** per month + **$990** food vouchers + **$990** savings fund + **bonuses** **BENEFITS:** * Statutory benefits * Food vouchers * Employee discounts * Savings fund **SCHEDULE:** * Monday through Sunday, **12:00 PM to 9:00 PM (1-hour lunch break)** * Midweek day off **Desired education level:** Upper secondary education **Desired experience level:** Intermediate level **Departmental function:** Commercial / Sales **Industry:** Retail trade **Skills:** * RESPONSIBLE * ORGANIZED * ATTENTIVE TO DETAIL *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694960583900003700b6bf77&source=indeed*
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 9,900/month
CREDIT ADJUSTMENT ANALYST64844682837763121
Indeed
CREDIT ADJUSTMENT ANALYST
**Sears is seeking a CREDIT ADJUSTMENT ANALYST in Altabrisa – Mérida, Yucatán** ------------------------------------------------------------------------------ **SEARS CREDIT AND COLLECTION CENTER** **OBJECTIVE**: Customer service via telephone; interest adjustments; application of payments to credit accounts. **REQUIRED PROFILE:** * High school diploma completed * Minimum 6 months of experience (call center, financial institutions) **RESPONSIBILITIES:** * Credit memos * Clarifications **SALARY**: * **$9,900** per month + **$990** food vouchers + **$990** savings fund **BENEFITS:** * Statutory benefits * Food vouchers * Employee discounts * Savings fund **WORK SCHEDULE:** * Monday to Saturday, **9:00 AM to 6:00 PM (1-hour lunch break)** * Sunday off (one Sunday per month required to work). **Desired education level:** Upper secondary education **Desired experience level:** Intermediate level **Departmental function:** Accounting / Finance **Industry:** Retail trade / Retail **Skills:** * CUSTOMER SERVICE * SERVICE * COMMUNICATION SKILLS *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694960376900004200366530&source=indeed
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 9,900/month
Telemarketing Executive64844682450177122
Indeed
Telemarketing Executive
Looking for a job? JOIN OUR TEAM! We are currently seeking: "Telephone Customer Service Executive" Requirements: *  Completed high school education. *  Experience in data entry. *  Minimum experience: At least 2 years in experiential sales, timeshare sales, cold calling, real estate, or hospitality. *  Experience in telemarketing or remote sales. *  Cold calling and effective sales closing. *  Proficiency with digital tools (Microsoft Office suite). *  Flexible availability. Responsibilities: *  Customer service. *  Client negotiation. *  CRM management. *  Making telephone calls. *  Collections. We offer: *  $10 net per hour. *  Attractive commission structure. *  Statutory benefits. *  Working hours: Monday to Friday, 8:30 AM to 6:00 PM; Saturdays, 9:00 AM to 1:30 PM (on-call shifts required).  Growth opportunities. Employment type: Full-time Salary: $10,000.00 – $12,000.00 per month Work location: On-site
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 10,000-12,000/year
HR Business Partner, Site PXT Manager64844682322306123
Indeed
HR Business Partner, Site PXT Manager
**DESCRIPTION** --------------- The HRBP provides support to a Fulfillment Center Operations team by partnering with senior stakeholders on the site related business and people agenda and manages the site's wide projects independently. COMPANY CULTURE STEWARD: * Applies understanding of Leadership Principles and values when consulting with employees and managers (i.e.: performance improvement, coaching plans, team meetings, employee development and promotions) * Initiates and supports client group or site (or multiple site leadership) to develop the culture for that site or business ORGANIZATION DEVELOPMENT \& PLANNING * Understands key business goals, and business priorities, able to apply to core areas of HR responsibilities in order to prioritize work and set goals * Provides input into org design discussions (i.e. information about talent for succession planning, attrition risks) Implements communication plan for org changes ORGANIZATION HEALTH * Conducts diagnostics to identify trends \& environmental ER or workplace issues, communicates findings * Partners with management to drive positive ER, or negotiation of works council or labor agreements * Proactively monitors and acts to address ER or labor changes for the operation * Implements components of strategy and action plans that addresses workplace environment, employee engagement or retention issues * Conducts investigations of employee relations issues in consultation with management * Supports rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes * Leads client group or site engagement activities and audits to monitor org health and to engage with employees/associates WORKFORCE PLANNING \& TALENT ACQUISITION * Partners with Recruiting and Agencies to coach managers around recruiting process * Interprets hiring data and provides recommendations to recruiting and client leaders for sourcing strategies * Understands local market for staffing needs * Participates in interview loops and debriefs * Approves offers, transfers, and compensation exceptions in client org * Engages with managers to ensure launch plans are created, participates in launch plans as needed * Monitors vendor and 3rd party worker relationships for co\-employment risk * Works closely with staffing and/or recruiting partners to maintain healthy candidate/staffing funnels * May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security TALENT MANAGEMENT \& DEVELOPMENT * Facilitates or assists multiple department or group level talent discussions * Drives identification and management of forward looking promotions for managers * Coaches and develops business, site(s) leadership on performance and talent management with the business teams * Identifies participants for programs, and manages internal communications related to training and development * Partners with leaders on talent development HR OPERATIONS * Analyzes data and shares with leaders * Trains and/or consults with managers on employee life cycle issues * Utilizes Connections data and provides ideas and strategies for how to improve engagement and manager capability * Is able to speak to attendance, attrition, and staffing trends * Identifies gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site * Rolls out new policy changes/services and ensures business adoption and/or understanding of changes * May recommend exceptions to policies with input from senior leaders or HR management. \#AmazonMexico About the team Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life\-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship \& Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better\-rounded professional.**BASIC QUALIFICATIONS** ------------------------ * Knowledge of local labor law * Bachelor's degree or equivalent * 5\+ years of HR within an international, fast\-paced, and customer\-driven environment experience * Speak, write, and read fluently in English * \+3 YOE in HR within an international, fast\-paced and customer\-driven environment * \+3 YOE in a call center, distribution center, or manufacturing environment * \+3 YOE supporting hourly employee client group * \+3 YOE with MS Office tools and HR Information Systems **PREFERRED QUALIFICATIONS** ---------------------------- * Master's degree in Human Resources Management * Experience in human resources with companies supporting 250\-500 or more associates * Experience managing and leading employees Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Agents - Semibilingüe - Mérida64750225561602124
Indeed
Customer Service Agents - Semibilingüe - Mérida
**Operations** **Location** Merida, Mexico **Language** English **Summary** ----------- The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Description** --------------- **Job Type:** **Full\-Time****Location****:** Merida **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Appointment Setter64733866797441125
Indeed
Appointment Setter
**Who Is Community Electricity:** Community Electricity is the fastest growing brand in the energy industry with a hyper\-focus on transitioning the world to affordable energy. We are obsessed with providing a customer\-centric experience, deleverying on what we promise, offering energy offerings to every type of customer, and looking for top\-tier individuals. At Community Electricity, you will be surrounded by a family of highly ambitious and motivated self\-starters who are acutely focused on building a lucrative career for themselves in the energy sector. We are an incubator for your success and can help you achieve whatever your personal and income goals may be. **Appointment Setter / Outbound Caller Position**: We are looking for a bright, courteous, skilled appointment setters to join our team! The purpose of this position is to schedule free energy consultations for prospective homeowners, renters, and business owners with a member of our sales team. This is a full time / remote position. Hours are: 10am \- 2pm and 4pm\-8pm or later depending on how ambitious you are! We are looking to fill this position as soon as possible, so please only inquire if you can start immediately. **Responsibilities:** * Use our CRM system to call, email, and text warm leads from our growing list of prospective homeowners to pre\-qualify them for one of our energy programs, obtain a copy of their electric bill, and schedule them for a free consultation with one of our case managers. * Represent Community Electricity in an esteemed manner **Pay:** * Uncapped based performance model. You will have potential to earn base \+ commissions for each client that you scheduled who enrolls in our programs. Earnings can range from $1,640 \- $4,392 a month. * We have bonuses for achieving performance targets. * 30 day commission\- based probationary period. After 30 days we offer (2\) pay models, one being a bi\-weekly base pay. **Who You Are:** * You are a motivated and ambitious person looking for a challenging and equally rewarding career. * You are ready to absorb information, learn, and execute. * You have excellent communication skills. * You are a quick learner. * You love talking to people. * You are not afraid to fail and have thick skin. (i.e. Hearing “no” 50 times before hearing 1 yes excites and motivates you to get better and achieve more.) * You are a self starter. * You're not looking for just a 9\-to\-5 job. You're looking for a merit\-based platform where your opportunity for success, personal growth, and income is up to you. **Qualifications:** * Experience as either a Customer Service Rep or Sales at a minimum, Call Center / Appointment Setting experience is preferred. * Have worked remotely previously and have a quiet environment and dependable technology setup (Computer, Internet, Headset) to perform your work in. * A quick learner of technology and not afraid to use it. * Problem Solving \- Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem\-solving situations. * Adaptability \- Adapt to changes in the work environment; manage competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. * Attendance/Punctuality \- Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time. * Inspire the trust of others; work with integrity and ethically; uphold organizational values. * Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decisions. * Demonstrates persistence and overcomes obstacles; measures self against standard of excellence. * Prioritize and plan work activities; use time efficiently; sets goals and objectives; organize or schedule other people and their tasks. * High school diploma * 18\+ **What We Expect IF You Are Accepted (30 Day Probationary Period**): We expect total commitment and a high work ethic in order for you to be successful with us. When you start, we have a 30\-Day Probationary Training Program that you will be taken through to prove out your capabilities and demonstrate our culture and management style to you. Everyone on the appointment setting team started in this role, and we know that individuals that give it their all at the beginning have a higher success rate which is why we put all our effort into your success at the start. When you start, we expect you to drop all other commitments for 30 days, fully buy\-in, put 100% effort in every single day, and challenge yourself. If you feel you are ready to grow quickly, run fast, learn from our leadership, and give us your all; we are the right fit for each other. If you're looking for something easy that you just clock punch in\-and\-out; Community Electricity unfortunately is not for you. **Application Process:** Interested candidates we encourage you to apply. Submit their resume outlining their relevant experience and enthusiasm for the solar industry. Tipo de puesto: Tiempo completo Sueldo: $30,803\.00 \- $82,445\.00 al mes Lugar de trabajo: Empleo remoto
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 30,803-82,445/year
Customer Service Specialist64695941874051126
Indeed
Customer Service Specialist
**Customer Service Specialist** Augusta Sportswear de Mexico – Momentec Brands Job Type: Full\-Time Location: On\-Site (Merida, Yucatan) As a Customer Service Specialist (CSS), you will serve as a trusted and empathetic point of contact for our customers. Your primary goal will be to provide timely, accurate, and effective solutions while fostering a positive and professional experience. In this role, you will: \- Manage incoming calls, emails, support tickets, and order inquiries, ensuring each interaction reflects care and professionalism. \- Identify customer needs, provide solutions, and offer best\-in\-class support for product inquiries and order resolutions. \- Take and accurately enter sales orders with a strong attention to detail. \- Work with internal teams to ensure seamless resolution of customer concerns. \- Approach every interaction with empathy and a solutions\-driven mindset, ensuring customers feel valued and supported. Qualifications: \- English: Business fluent or native proficiency. \- High school diploma or equivalent. \- Minimum 2 years of experience in a call center or customer support role. \- Strong computer skills; ERP and CRM experience is required. \- Effective communication skills, including the ability to interact with company executives. \- Team\-oriented, proactive mindset, and excellent organizational skills. \- Ability to multitask, prioritize tasks effectively, and work independently with minimal supervision. Why Join Us? Be part of a supportive team that values innovation, collaboration, and growth. Gain valuable experience in customer engagement while contributing to a growing company. Work in a fast\-paced, positive environment where your contributions make a real difference. growth. Job Type: Full\-time Pay: From $1\.00 per month Application Question(s): * Can you share your salary expectations for this role? * What is your current employment status? * Can you share your location and if it affects your ability to commute or relocate for this position? Language: * Inglés (Required) Work Location: In person
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 1/hour
Telephone Advisor64665515009155127
Indeed
Telephone Advisor
Join our team—you're the only one missing! We are looking for a Collections Advisor. If you are a motivated individual eager to work hard and succeed, this is your place! Your to-do list includes: Portfolio follow-up and recovery Telephone collections What do you get? * Base salary NOT conditional * Productivity bonus * Paid training * Growth opportunities * Positive work environment What do you need to succeed in your application? Completed high school education Minimum experience required Basic computer skills Are you interested? Don’t wait—apply now through this channel and begin your process with the best option!
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Telephone Agent64617801563649128
Indeed
Telephone Agent
At **Arco de Artemisa Call Center**, we are a new operations center in Mérida, building a strong, committed, and positive-minded team. We are seeking **Telephone Agents** to make outbound calls to customers with the objective of **reminding them of their payment due dates**, while providing courteous and professional service. * Make outbound calls to assigned customer portfolios. * Remind customers of their payment due dates and resolve basic inquiries. * Record all interactions in the internal system. * Maintain a professional and service-oriented attitude at all times. * Must be over 18 years of age. * Call center experience (preferred but not mandatory). * Strong verbal communication skills and a service-oriented attitude. * Basic computer proficiency. * Availability to work onsite in Mérida. * **Competitive base salary.** * **Performance and productivity bonuses.** * Statutory benefits. * A professional, dynamic work environment with opportunities for growth. * Timely payments and initial training. Apply through this channel or send your CV via WhatsApp to **999 227 2495**. You may also message us on Messenger at **Arco de Artemisa Recruitment**. Job type: Full-time, indefinite term Salary: Starting from $10,000.00 MXN per month Benefits: * Company parking Work location: Onsite employment
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 10,000/month
BACK OFFICE ANALYST64609965131267129
Indeed
BACK OFFICE ANALYST
**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are seeking individuals who share our values and wish to join a dynamic, committed, and innovative team. If you are looking for a new professional challenge, this is your opportunity. We want to meet you! ### **Available Position: BACK OFFICE ANALYST** **Location:** On-site in Mérida. **Employment Type:** Full-time **Department:** Collections **Start Date:** 12/22/25 ### **What We Are Looking For:** * Incomplete bachelor’s degree. * Intermediate/advanced Excel skills. * Knowledge of predictive dialers and mass messaging platforms. * Availability to work rotating shifts. ### **Key Responsibilities:** * Execute collection strategies using call center platforms. * Monitor various collection strategies to ensure compliance. * Assign portfolios to agencies based on previously established strategies. * Address and escalate call center incidents promptly to ensure proper execution of strategies. ### **What We Offer:** Competitive salary Statutory Benefits Additional Benefits: * Grocery vouchers * Savings fund * Major medical expense insurance ### **How to Apply:** Apply through this channel or send your updated CV to: **Talento@macropay.mx** Email subject line: *“Vacancy [Position Title] – [Your Full Name]”* ### **We want to meet you and learn what makes you unique!** Learn more about us: Home \- Macropay
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Customer Service Executive645627975815691210
Indeed
Customer Service Executive
At OSROCA Corporativo, we are looking for a **Customer Service Executive** responsible for providing attention and support to our customers through digital and telephone channels, delivering information related to home delivery, services, warranties, and after-sales processes. This role is responsible for internally tracking generated reports, ensuring clear, prompt communication focused on customer satisfaction. **Main Responsibilities:** * Assist customers via WhatsApp, phone, and email, providing information and guidance on after-sales processes. * Create warranty tickets, register them in the system, and route them to the appropriate department. * Follow up on tickets until resolution, monitoring response and repair times. * Keep each customer's contact history and status updated in the system. * Schedule and coordinate service appointments and assessments with customers and the warranty department. * Identify and prioritize critical warranty cases based on severity or reputational impact. * Prepare weekly reports of incoming calls and messages, identifying new or recurring warranty issues. * Ensure every interaction meets quality standards and Customer Experience expectations. **Requirements:** * **Education:** Technical degree or Bachelor’s in Business Administration, Communications, or related fields (in progress or completed). * **Experience:** 2 to 3 years in customer service, preferably in call centers or after-sales. * **Essential knowledge:** Customer service and digital media, WhatsApp Business/API usage, basic CRM operation, and fundamental legal framework (policies, service contracts). * **Technical skills:** Intermediate Microsoft Office (Excel, email, Teams, SharePoint), Foxit PDF Editor, and platforms such as EnKontrol, TOTVS, Treble (basic level). **We Offer:** * Job stability within a growing corporate environment. * A work culture focused on continuous improvement and excellence in customer service. * Professional development opportunities within the Customer Experience area. **If you meet the requirements and are interested in joining OSROCA Corporativo, apply here by attaching your updated resume.**
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Telephone Prospecting Executive home office645620720288021211
Indeed
Telephone Prospecting Executive home office
**Telephone Prospecting Executive home office** A marketing agency specialized in promoting technological brands is seeking to integrate a Telephone Prospecting Executive into its team to strengthen its sales department. This opening represents a staff increase and is aimed at individuals with experience in call centers, sales, and customer service. **Location:** Mérida, Yucatán (home office) (in-person interviews in Chuburná de Hidalgo neighborhood) **Schedule:** Monday to Friday from 9:00 a.m. to 6:00 p.m., Saturdays until 1:00 p.m. (occasional, not always required) **Base salary:** $9,800 net monthly (biweekly payments) **Bonuses:** Productivity bonus starting at 8 confirmed appointments, with average earnings of $3,000 per month **Benefits:** As mandated by law **Main responsibilities:** * Prospect potential clients based on provided information * Identify decision-makers in IT-related matters via phone calls * Identify and close business opportunities * Capture and update data in CRM * Coordinate and follow up on appointments * Update productivity reports * Proficiency in Microsoft Office suite **Desired profile:** * Experience in customer service, sales, and Excel handling * Skills: responsibility, organization, good communication skills, outgoing attitude **Additional conditions:** * Paid training from the first day * Comfortable attire (sneakers or closed shoes) If you are interested in joining a dynamic company focused on technology, apply now and become part of the company's growth. Job type: Full-time Salary: $9,800.00 - $13,000.00 per month Benefits: * Employee discounts * Possibility of indefinite contract * Work from home Work location: On-site job
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
MXN 9,800-13,000/year
Evening Telephone Executive645247364869151212
Indeed
Evening Telephone Executive
Join our team, you're the one we're missing! We are looking for a telephone collections executive If you're looking for stability and a job full of learning opportunities... your place is with us! Main activities include: * Phone collections * Portfolio follow-up Schedules: Part-time: Monday to Friday from 1:50 pm to 8:00 pm and Saturday from 7:50 am to 2:00 pm (FIXED) Full-time: Monday to Friday from 10:50 am to 8:00 pm (1 hr lunch break) We offer: * Unconditional base salary * Productivity bonuses * Paid training * Full or part-time shifts * Great work environment Additionally, you will enjoy: * Air-conditioned areas * Private parking * Dining area * Tools to comfortably perform your job What do you need to succeed in your application? * High school diploma or higher * Minimum experience * Basic computer skills Interested? Don't wait any longer, apply through this channel and start the process with the best option! We are located in Chuburná Mérida, near the Cantaritos roundabout.
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Telephone Executive645247365050901213
Indeed
Telephone Executive
Join our team, you're the missing piece! We are looking for a telephone collections executive If you're seeking stability and a job full of learning opportunities... your place is with us! Main activities include: * Phone collections * Portfolio follow-up Schedules: Part-time: * MORNING: Monday to Saturday from 7:50 am to 2:00 pm * EVENING: Monday to Friday from 1:50 pm to 8:00 pm and Saturday from 7:50 am to 2:00 pm (FIXED) Full-time: * MORNING: Monday to Friday from 7:50 am to 5:00 pm (1hr lunch) * EVENING: Monday to Friday from 10:50 am to 8:00 pm (1hr lunch) We offer: * Unconditional base salary * Productivity bonuses * Paid training * Full or part-time shifts * Pleasant work environment Additionally, you will enjoy: * Climate-controlled areas * Company parking * Dining area * Comfortable work tools What do you need to succeed in your application? * High school diploma or higher * Minimum experience * Basic computer skills Interested? Don't wait any longer, apply through this channel and start the process with the best option! We are located in Chuburná Mérida, near the Cantaritos roundabout.
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Bilingual Telephone Agent645209533303061214
Indeed
Bilingual Telephone Agent
We are growing and you can be part of our team! **Due to project expansion, we have openings for:** ***Bilingual Telephone Agent (English with native accent)*** **Location:** Mérida, Yucatán What do we offer? * Opportunities for growth within an expanding company * Professional, stable, and collaborative work environment * Initial training and ongoing support * Timely and competitive pay * Performance bonuses * Well-defined working hours Requirements: * Intermediate-to-advanced conversational English level * Positive attitude and passion for customer service * Responsibility, commitment, and willingness to learn * Flexible schedule and availability to temporarily reside in Mérida Interested in joining us? If you meet the profile and have **genuine interest in becoming part of our team**, send your **updated resume or application via WhatsApp to:** **9993650432** *Only candidates with genuine availability and sincere interest will be considered.* Job type: Full time, Indefinite duration Salary: $3,000.00 per week Benefits: * Sick days * Option for indefinite contract * Dining facility service * Additional vacation days or paid leave Workplace: On-site position
C. 20 119, Col. Altabrisa, 97130 Mérida, Yuc., Mexico
MXN 3,000/month
Sales and Customer Service Executive643856510170891215
Indeed
Sales and Customer Service Executive
We are looking for your talent! Position: Sales Executive Mérida, Yucatán / Guadalajara Are you outgoing, passionate about sales, and looking for a great career opportunity? This is your chance! Requirements \-Age: 20 to 33 years old \-Gender: No preference \-Education: High school diploma \-Valid driver's license \-Experience in sales, call center, and customer visits \-Good communication skills and positive attitude We offer: \-Attractive salary \-Statutory benefits from the first day \-Grocery vouchers \-Free uniforms Working hours: Monday to Friday from 9:00 am to 6:00 pm (1 hour lunch break) Saturdays from 9:00 am to 1:00 pm Position type: Full-time Salary: $9,000.00 \- $20,000.00 per month Benefits: * Option for indefinite contract Education: * Completed high school (Desirable) Experience: * Sales: 1 year (Desirable) Language: * English (Desirable) Workplace: On-site job
Calle 42 & Calle 55ᴬ, Francisco de Montejo, 97203 Mérida, Yuc., Mexico
MXN 9,000-20,000/year
Telephone Collection Advisor643749791109141216
Indeed
Telephone Collection Advisor
We are Recremex and we are looking for talented people like you! Do you want to become our next telephone advisor? What do you need to apply? High school diploma or higher Minimum experience Basic computer skills. What benefits do we offer you? * Base salary NOT conditional * Productivity bonus * Paid training * Growth opportunities * Good work environment Don't miss this unique opportunity to join Recremex Apply through this channel and we will contact you shortly!
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Sales Executive – Corporate Course Sales643749790329621217
Indeed
Sales Executive – Corporate Course Sales
**Sales Executive – Corporate Course Sales** Office 100% onsite in **Francisco de Montejo** Monday to Friday from 9:00 a.m. to 6:00 p.m. **Corporativo Black**, a company with over 10 years of experience in corporate training, is seeking a Sales Executive with experience in services or courses. **We Offer:** * Monthly base salary: **$8,343 \+ WEEKLY COMMISSIONS** * **Weekly commissions** with no cap (paid every Friday) * **Extra performance bonuses** * Continuous training and professional development * Technological tools to facilitate your work **Requirements:** * Experience in sales, telemarketing, or customer service (preferred) * Passion for sales and proactive attitude * Excellent communication skills and responsibility **Send your CV to:** reynol@black\-corporativo.com **Contact for information:** 99 99 06 98 98 Want to grow, earn well, and work in a great team? **Join Corporativo Black today!** Job type: Full-time Salary: $8,000\.00 \- $21,880\.37 per month Benefits: * Free uniforms Work location: Onsite employment
C. 50 331, Francisco de Montejo, 97203 Mérida, Yuc., Mexico
MXN 8,000-21,880/year
telephone collection manager643637489326111218
Indeed
telephone collection manager
**Recovery Executive / Phone Customer Service** **Location:** Av. Yucatán 388, Col. Los Pinos, Mérida, Yucatán, C.P. 97138 **Position Type:** Full-time **Modality:** On-site **Job Description** We are looking for committed, responsible, and proactive **Recovery Executives** to join our team. The main objective of this position is to carry out collections management and customer follow-up, maintaining professional service focused on results. **Schedules** The following shifts are rotated: **Schedule A (with Saturday shift):** * Monday to Wednesday: 8:00 a.m. – 6:00 p.m. * Thursday and Friday: 8:00 a.m. – 5:00 p.m. * Saturday: 8:00 a.m. – 1:00 p.m. **Breaks:** * 1 break of 1 hour and 20 minutes * 10 minutes AM * 10 minutes PM **Schedule B (without Saturday shift):** * Monday to Friday: 8:00 a.m. – 6:00 p.m. **Salary and Benefits** * Gross salary: **$8,364 per month** (paid biweekly via BBVA) * **Uncapped commissions** (with a 1-month delay) * **High Bonus:** $300 in cash every Friday (for the executive with the highest recovery in the campaign) * **Referral Bonus:** $1,000 * **Statutory benefits** **Conditions** * Mobile phone usage policy * Clean desk policy * Dress code: **Business Casual** **Training** * Duration: 2 days (from 9:00 a.m. to 5:00 p.m.) * **Paid training** **Contract** * First contract: 30 days * Second contract: **Indefinite** Send us a message at 55 7208 6213 Position type: Full-time Salary: $8,674.48 - $12,000.00 per month Benefits: * Salary increases * Free drinks * Referral program * Medical expense insurance * Life insurance Workplace: On-site employment
C. 26 195, San Pedro Cholul, 97138 Mérida, Yuc., Mexico
MXN 8,674-12,000/year
Part-time afternoon Call Center Advisor643637487463691219
Indeed
Part-time afternoon Call Center Advisor
**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for individuals who share our values and want to become part of a dynamic, committed, and innovative team. If you're seeking a new professional challenge, this is your chance. We want to meet you! ### **Available Position: Part-time Afternoon Advisor** **Location:** On-site at Plaza Odara, Mérida, Yucatán **Contract Type:** Part-time **Department:** Collections ### **What are we looking for?** * 6 months of experience as a telephone collector and/or customer service representative * Strong communication and negotiation skills * Ability to work towards goals ### **Main Responsibilities:** * Make and receive calls for credit regularization negotiations. * Offer solution alternatives according to current campaign strategies. * Manage customer interactions with quality and professionalism, adhering to the call model and achieving an approved evaluation score. ### **What we offer:** * Competitive salary * Statutory benefits * Additional Benefits: * Grocery vouchers * Savings fund * Major medical expenses insurance ### **✅ How to apply?** Apply here or send your updated CV to: **Talento@macropay.mx** Email subject: “Vacancy \[Position Name] – \[Your Full Name]” ### **We want to get to know you and learn what makes you unique!** Learn more about us: Home \- Macropay
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Bilingual Customer Service Representative643349808316171220
Indeed
Bilingual Customer Service Representative
*This job posting comes from the Talenteca.com job board* ### **Job Opening for the Company BACK OFFICE DE CHIHUAHUA in Vista Alegre Ii \- Mérida, Yucatán** ### **We are hiring:** ### **Bilingual Customer Service Representative.** Do you have exceptional communication skills and are passionate about helping others? This opportunity is for you! **Responsibilities:** * Answer incoming calls from medical clinic reception desks. * Keep patient and doctor information updated and organized. * Be punctual and strictly follow policies and schedules. * Communicate clearly and effectively with customers during calls. **Requirements and skills:** * Advanced English proficiency. * Excellent reading comprehension. * Outstanding work ethic. * Attention to detail and high level of organization. * Previous verifiable work experience. * Minimum 1 year of call center experience. * Preferably 2 to 3 years of customer service experience. * Proficiency with tools such as Microsoft, Teams, and Outlook. \[Document \| Word] **Desired education level:** High School **Desired experience level:** Intermediate Level **Departmental function:** Customer Service **Industry:** Consumer Services **Skills:** * customer service * bilingual * on-site *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=690a61523f00003c00ec6d28\&source\=indeed*
C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico
Negotiable Salary
Call Center Agent643107846455071221
Indeed
Call Center Agent
Do you have the ability to communicate clearly, kindly, and persuasively? Are you motivated by achieving goals and do you enjoy talking with people? This opportunity is for you! At Intedya, we are looking for Call Center Executives to join our team to conduct telephone prospecting of new clients, with the objective of generating business appointments and channeling opportunities to our sales team. **Responsibilities:** * Contacting companies via phone calls to schedule meetings * Scheduling business appointments with qualified prospects. * Searching, making, and recording customer databases for arranging business appointments. * Following up with interested customers and referring them to the appropriate consultant. * Assisting the sales team in coordinating and confirming the business schedule. **Requirements:** * Good verbal communication * Service-oriented attitude * Active listening * Verbal comprehension * Ability to communicate ideas clearly and persuasively * Frustration tolerance * Results-oriented * Discipline in working toward goals * Interest in acquiring new knowledge Previous experience in call centers, sales, or customer service over the phone **Interested?** Apply through this platform and/or contact us directly at **9992313723** to begin your hiring process. Job type: Full-time, Indefinite duration Salary: $8,364.00 per month Benefits: * Option for an indefinite contract Education: * Incomplete or ongoing high school (Desirable) Experience: * Customer service phone calls: 1 year (Desirable) * Call center: 1 year (Desirable) * Prospecting: 1 year (Desirable) * Sales: 1 year (Desirable) Work location: On-site job
C. 20 200C, García Ginerés, 97070 Mérida, Yuc., Mexico
MXN 8,364/month
Back Office Analyst638370524125471222
Indeed
Back Office Analyst
**Back Office Analyst** **Requirements:** * Minimum completed high school (certificate). * Proficiency in predictive dialers, real-time monitoring, and generation of operational reports. * High attention to detail and follow-up skills for incident management and campaign loading. * Availability and adaptability to work shifts according to operational requirements. * Ability to make decisions. * Knowledge of KPIs in call centers. **Experience:** * 2 years in a similar position. * Experience managing databases for control, analysis, and operational support. * Delivery and analysis of reports. * Basic experience with call center systems (predictive dialers, SMS, Push, etc.). **Responsibilities:** * Monitor various collection strategies, ensuring compliance. * Create and deactivate users across different call center platforms. * Review and validate the correct assignment of the collection clock across different strategies. * Share the correct daily strategy distribution. * Timely attend to and escalate reported call center incidents to ensure proper execution of strategies. * Load and monitor compliance with collection strategies using call center platforms (predictive dialer, SMS, Blaster, Push, Flash, WhatsApp) through the welcome campaign. **Work Location**: Plaza Odara, Av. Yucatán 555, Jardines de Vista Alegre II, 97135 Mérida, Yuc.
Calle 9 607, Díaz Ordaz, 97135 Mérida, Yuc., Mexico
Negotiable Salary
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