IT Support Specialist

Description

Job Summary: We are seeking a key professional to ensure daily technological operations by resolving issues and providing user support. Key Highlights: 1. Technical support and infrastructure technology maintenance. 2. Focus on problem-solving and attention to detail. 3. Professional development and growth within the organization. We are looking for the key person who will ensure smooth day-to-day technological operations. If you enjoy solving problems, working closely with users, and keeping everything running seamlessly, this opportunity is for you. **What will you do in this role?** * Network configuration (cabling, routers, switches) * Installation and maintenance of workstations, printers, and equipment * Operating system and software installation * Technical user support and basic training * Server monitoring, backups, and network performance * Technical incident diagnosis and resolution **What are we looking for?** * Degree in Computer Science, Engineering, or related field * Experience in technical support and networking * Focus on problem-solving and attention to detail * Strong communication skills with users * Knowledge of cybersecurity and backups **We offer:** ✔ Base salary \+ monthly performance bonus ✔ Statutory benefits from day one ✔ Grocery vouchers ✔ Flexible work arrangement with home office policy ✔ Early vacation entitlement (starting at 6 months) ✔ Additional paid leave days ✔ Professional development and internal career growth Interested candidates may apply directly with their CV. Benefits: * Free beverages * Option for indefinite-term contract * Remote work * Additional vacation days or paid leave * Grocery vouchers Application questions: * What experience do you have providing technical support to users, and what types of incidents did you resolve end-to-end? * Beyond user support, what experience do you have configuring networks or equipment (routers, switches, workstations, printers)? * Have you participated in server installation or maintenance, backups, or network monitoring? Briefly describe your level of involvement. Work location: On-site employment