Junior Technical Support

Description

Job Summary: We are seeking a Junior Technical Support professional with technical foundations to provide support for home automation systems, diagnose faults, and train users, with opportunities for specialization and professional development. Key Highlights: 1. Opportunity to specialize in automation systems 2. Continuous training and learning 3. Exposure to innovative technologies and professional development Are you interested in working with innovative technology and developing your career in automation? We are looking for a **Junior Technical Support** professional with technical foundations and strong enthusiasm for learning, who wishes to grow within the field of home automation and intelligent systems. **What will you do?** * Provide technical support to users on home automation systems * Diagnose and resolve technical issues (remotely and on-site) * Assist with configuration and maintenance of automated systems * Track tickets and document incidents * Train users on how to operate their systems **What are we looking for?** * Degree in Systems Engineering, IT, or related field * 1 year of experience in technical support or user assistance * Intermediate-to-advanced English proficiency * Basic knowledge of networks, cabling, and operating systems * Fundamental programming concepts * Interest in home automation and smart technologies **What we offer** * Opportunity to specialize in automation systems * Continuous training and learning * Exposure to innovative technologies * Professional development within the field **Work Conditions** * Schedule: Monday to Friday, 8:00 a.m. to 6:30 p.m. * Work mode: 100% on-site Employment type: Full-time Salary: Starting from $10,000.00 per month Work location: On-site employment