Job Summary: We are seeking an Operations Assistant with experience in administrative activities, customer service, and data handling to prepare reports and manage tickets. Key Highlights: 1. Key administrative role with a focus on customer service 2. Report management and data analysis 3. Collaboration on operational support tasks **ISS Facility Services is seeking an Operations Assistant in San Andres Atoto – Naucalpan de Juárez, State of Mexico** --------------------------------------------------------------------------------------------------------------------- **We are hiring an Operations Assistant** Requirements: * 2 years in a similar position, administrative activities, customer service. * Engineering or Economics/Administration degree. * Intermediate Excel skills, including pivot tables and database management (test required). Responsibilities and Objectives: Report preparation, ticket creation and resolution, customer service via phone and email, access credential distribution, and administrative tasks. Database and reporting management. Data analysis. Competencies: Organized, Goal-oriented. * Schedule: 8:00 AM–5:30 PM, Monday to Friday, onsite. * 8:00 AM–12:00 PM remote work. We offer: * $13,800 gross monthly pesos, 6% food vouchers, 5% savings fund. * Statutory benefits, bi-monthly payment. Work location: Near 1 de Mayo Avenue, 5 minutes from Toreo metro station, Naucalpan. **Desired education level:** Bachelor’s degree – completed. **Desired experience level:** Mid-level. **Departmental function:** Manufacturing / Operations. **Industry:** Repair and maintenance. **Skills:** * ADVANCED EXCEL * DATA ANALYSIS * CUSTOMER SERVICE *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=697a91246f00003e00fe8e2f&source=indeed