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Call Center & Customer Service in Komchen

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Call Center & Customer Service

Komchen

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Location:Komchen

Category:Call Center & Customer Service

Administrative Executive64842900171905120

Administrative Executive

Position: Administrative Executive | Cashier We Offer: * Statutory Benefits * Base Salary Above Legal Minimum * Commissions * Uniforms * Training Bonus Responsibilities: * Collecting Customer Payments at the Cashier Counter * Transferring Funds to the Security Cashier * Safeguarding Customer Files, as well as Reports Generated by the Cashier System * Telemarketing to Customers * Printing Operational or Payroll Checks * Recording Incidents to Support Management Interested candidates please attach an updated CV and your WhatsApp number

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Collection Advisor64842865829249121

Collection Advisor

**Recovery Executive / Telephone Customer Service** **Location:** Av. Yucatán 388, Col. Los Pinos, Mérida, Yucatán, C.P. 97138 **Position Type:** Full-time **Work Mode:** On-site **Job Description** We are seeking committed, responsible, and proactive **Recovery Executives** to join our team. The primary objective of this role is to conduct collection activities and follow up with clients, maintaining professional service focused on results. **Schedules** The following rotating shifts apply: **Schedule A (with Saturday shift):** * Monday to Wednesday: 8:00 a.m. – 6:00 p.m. * Thursday and Friday: 8:00 a.m. – 5:00 p.m. * Saturday: 8:00 a.m. – 1:00 p.m. **Breaks:** * 1 break of 1 hour and 20 minutes * 10-minute break in the morning * 10-minute break in the afternoon **Schedule B (no Saturday shift):** * Monday to Friday: 8:00 a.m. – 6:00 p.m. **Salary and Benefits** * Gross monthly salary: **$8,364** (paid biweekly via BBVA) * **Uncapped commissions** (paid with a one-month delay) * **High Performance Bonus:** $300 cash every Friday (awarded to the executive achieving the highest recovery in the campaign) * **Referral Bonus:** $1,000 * **Statutory benefits** **Conditions** * Mobile phone usage policy * Clean desk policy * Dress code: **Business Casual** **Training** * Duration: 2 days (9:00 a.m. – 5:00 p.m.) * **Paid training** **Contract** * Initial contract: 30 days * Second contract: **Indefinite-term** Message us at 55 7208 6213 Position Type: Full-time Salary: $8,674.48 – $12,000.00 per month Benefits: * Salary increases * Complimentary beverages * Employee referral program * Medical expense insurance * Life insurance Workplace: On-site employment

C. 26 195, San Pedro Cholul, 97138 Mérida, Yuc., Mexico

MXN 8,674-12,000/year

Telemarketing Executive64842169910146122

Telemarketing Executive

At Marketing Products\-Koonol, we are a growing company seeking your talent. Join our team as a marketing executive. Requirements: \-Age 25 to 45. \-Minimum 1 year of experience in telemarketing, telephone sales, or remote technical support. \-Gender: Unrestricted. \-Completed bachelor’s degree. \-Negotiation skills, verbal fluency, persuasiveness, and analytical ability. Key responsibilities include: \-Making prospecting and follow-up calls to potential customers. \-Providing technical and commercial information. \-Preparing and sending quotations to customers. \-Recording and updating information in the sales database. \-Conducting post-sales follow-ups. \-Promoting new products and presentations of raw materials and food additives through telephone campaigns. You will receive: \-Statutory benefits: weekly salary, alternate Saturdays off, vacation time, year-end bonus, vacation premium. \-Opportunity for career growth. \-Positive work environment. This is an on-site position located in Uman, Yucatan. Working hours are Monday to Friday, 8 AM to 6 PM, and alternate Saturdays, 8 AM to 1 PM. Position type: Full-time. Salary: $10,000.00 per month. Benefits: * Option for indefinite-term contract. * Complimentary uniforms. Work location: On-site employment.

C. 22 100-D, Umán, 97390 Umán, Yuc., Mexico

MXN 10,000/month

Forklift Mechanic – Immediate Hiring64842135211778123

Forklift Mechanic – Immediate Hiring

**What are you waiting for? Join our great team! A Mexican company dedicated to metal recycling is seeking:** **Forklift Mechanical Technician** **IMMEDIATE HIRING!** **You only need:** * Technical degree or Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related field. * Flexible working hours * Immediate availability **Experience in:** * Corrective and preventive maintenance to ensure optimal forklift operation * Hydraulic mechanics * Knowledge of internal combustion forklifts **Offer:** * Salary: $13,000–$14,000 gross monthly (before taxes) * Overtime pay * 100% IMSS social security contributions * Statutory benefits from day one * Free cafeteria service * Free uniforms **Working hours:** Monday to Friday, and Saturday mornings **Work location:** Anillo Periférico highway exit toward Cholul **Don’t miss this great opportunity—apply now and we’ll contact you shortly.** Job type: Full-time Salary: $13,000.00–$14,000.00 per month Benefits: * Free parking * Cafeteria service * Free uniforms Work location: On-site employment

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 13,000-14,000/year

Physical Therapist64842134686977124

Physical Therapist

KAV Rehabilitation and Physical Therapy is a home-based and clinic-based physical therapy practice expanding across Mexico, now in Mérida, Yucatán. We pay better than any other clinic in Mexico. We are seeking Physical Therapists for home visits and clinic-based services. If you have experience with audits and equipment management, please mention it. * A personal vehicle is mandatory. * 1–3 years of experience in assessment, manual therapy, prescription of therapeutic exercise, mobility exercises, strengthening, and stretching. * Proficiency in using portable equipment such as electrotherapy, ultrasound, and interpretation of medical imaging, etc. * Impeccable work ethic. If you possess strong communication skills, conflict resolution abilities, and leadership qualities to manage and train a team of physical therapists, please let us know. WE OFFER: * All equipment, accessories, supplies, and fuel required to deliver services. * Advanced security systems so all staff can work worry-free. * More and better training than any other clinic—we aim for your maximum professional development. * Unparalleled growth opportunities. Employment type: Full-time Salary: $15,000.00 – $30,000.00 per month Benefits: * Tuition assistance * Transportation support or service * Major medical expense insurance * Remote work * Free uniforms Application question(s): * How many years of professional experience do you have? * Do you have access to a car and a valid driver’s license? * Do you reside in or are familiar with the roadways of Mérida city? Work location: On-site employment

C. 20 119, Col. Altabrisa, 97130 Mérida, Yuc., Mexico

MXN 15,000-30,000/year

Credit Analyst64840955596418125

*This job posting originates from the Talenteca.com job board* ### **Job opening at Sears in Altabrisa - Mérida, Yucatán** **SEARS CREDIT AND COLLECTION CENTER** **OBJECTIVE:** Customer and employee support via telephone; credit approvals and sales. **REQUIRED PROFILE:** * High school diploma completed * Minimum 6 months of experience (call center, financial institutions) **RESPONSIBILITIES:** * Telephone management with customers. * Credit memos * Clarifications **SALARY:** * **$9,900** per month + **$990** food vouchers + **$990** savings fund + **bonuses** **BENEFITS:** * Statutory benefits * Food vouchers * Employee discounts * Savings fund **SCHEDULE:** * Monday to Sunday, **12:00 PM to 9:00 PM (1-hour lunch break)** * Midweek day off **Desired education level:** Upper secondary education **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Retail trade **Skills:** * RESPONSIBLE * ORGANIZED * ATTENTIVE TO DETAIL *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694022b73c00003b004b2403&source=indeed*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 9,900/month

Sales Manager64840895676673126

At Productos de Comercialización-Koonol, we are a growing company seeking your talent. We are looking for: Candidates with A minimum of 2 years’ experience supervising field sales and telemarketing teams, as well as coordinating administrative and logistics aspects of sales. You will receive: - Statutory benefits: weekly salary, alternate Saturdays off, vacation time, year-end bonus (aguinaldo), and vacation premium - Opportunity for growth - Positive work environment This is an on-site position in Uman, Yucatan. Our working hours are Monday to Friday, 8 AM to 6 PM, and alternate Saturdays from 8 AM to 1 PM. Your key responsibilities will include: - Supervising and coordinating the activities of field and telemarketing executives. - Validating and following up on sales reports and commercial visits. - Supporting the planning of commercial strategies and achievement of objectives. - Coordinating administrative processes related to orders, deliveries, and documentation. - Training and providing continuous feedback to the sales team. - Ensuring compliance with the company’s commercial and administrative policies. Position type: Full-time Benefits: * Option for an indefinite-term contract * Free uniforms Work location: On-site employment

C. 22 100-D, Umán, 97390 Umán, Yuc., Mexico

Negotiable Salary

Customer Service Agents - Semibilingüe - Mérida64750225561602127

Customer Service Agents - Semibilingüe - Mérida

**Operations** **Location** Merida, Mexico **Language** English **Summary** ----------- The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Description** --------------- **Job Type:** **Full\-Time****Location****:** Merida **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Customer Service Agents - Semibilingüe - Mérida64751737687425128

Customer Service Agents - Semibilingüe - Mérida

**Job Type:** **Full\-Time** **Location****:** Merida **WHAT’S IN IT FOR YOU?** * A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with * Endless career opportunities and clear paths for career development * A competitive salary * Inclusive perks and benefits * Opportunity for monthly performance incentives * Great weekly, biweekly and monthly activities * Great raffles and prizes **WHAT YOU WANT MATTERS TO US** Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff. No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services. **WHAT WOULD YOU BRING TO OUR TEAM?** Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. **TO BECOME A PART OF OUR TEAM:** Courteous with strong customer service orientation * Intermediate \- Advanced English level * High School diploma or equivalent required * 6 months minimum of experience in Call center customer service(Desired) * Ability to work under constant changes * Multitasking * Strong computer navigation skills and PC knowledge * Ability to communicate effectively, both in writing and verbally * Reliable with strong attention to detail * Skilled in multitasking; including the ability to be flexible and adapt to change quickly * Tolerance of repetitive work in a fast\-paced, high\-production work environment * Ability to work as a team member as well as independently * Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner * Shift rotation capability as needed * Based on location and / or program, additional experience / skills may be required **CALL US HOME:** If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\+ people around the globe choose to call Concentrix home. Concentrix is an award\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\-takers, and game\-changers: the kind of folks who thrive on solving complex problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Learn more:** **Concentrix** on Facebook \| **Concentrix** on Instagram \| **www.concentrix.com** *The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Appointment Setter64733866797441129

Appointment Setter

**Who Is Community Electricity:** Community Electricity is the fastest growing brand in the energy industry with a hyper\-focus on transitioning the world to affordable energy. We are obsessed with providing a customer\-centric experience, deleverying on what we promise, offering energy offerings to every type of customer, and looking for top\-tier individuals. At Community Electricity, you will be surrounded by a family of highly ambitious and motivated self\-starters who are acutely focused on building a lucrative career for themselves in the energy sector. We are an incubator for your success and can help you achieve whatever your personal and income goals may be. **Appointment Setter / Outbound Caller Position**: We are looking for a bright, courteous, skilled appointment setters to join our team! The purpose of this position is to schedule free energy consultations for prospective homeowners, renters, and business owners with a member of our sales team. This is a full time / remote position. Hours are: 10am \- 2pm and 4pm\-8pm or later depending on how ambitious you are! We are looking to fill this position as soon as possible, so please only inquire if you can start immediately. **Responsibilities:** * Use our CRM system to call, email, and text warm leads from our growing list of prospective homeowners to pre\-qualify them for one of our energy programs, obtain a copy of their electric bill, and schedule them for a free consultation with one of our case managers. * Represent Community Electricity in an esteemed manner **Pay:** * Uncapped based performance model. You will have potential to earn base \+ commissions for each client that you scheduled who enrolls in our programs. Earnings can range from $1,640 \- $4,392 a month. * We have bonuses for achieving performance targets. * 30 day commission\- based probationary period. After 30 days we offer (2\) pay models, one being a bi\-weekly base pay. **Who You Are:** * You are a motivated and ambitious person looking for a challenging and equally rewarding career. * You are ready to absorb information, learn, and execute. * You have excellent communication skills. * You are a quick learner. * You love talking to people. * You are not afraid to fail and have thick skin. (i.e. Hearing “no” 50 times before hearing 1 yes excites and motivates you to get better and achieve more.) * You are a self starter. * You're not looking for just a 9\-to\-5 job. You're looking for a merit\-based platform where your opportunity for success, personal growth, and income is up to you. **Qualifications:** * Experience as either a Customer Service Rep or Sales at a minimum, Call Center / Appointment Setting experience is preferred. * Have worked remotely previously and have a quiet environment and dependable technology setup (Computer, Internet, Headset) to perform your work in. * A quick learner of technology and not afraid to use it. * Problem Solving \- Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem\-solving situations. * Adaptability \- Adapt to changes in the work environment; manage competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. * Attendance/Punctuality \- Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time. * Inspire the trust of others; work with integrity and ethically; uphold organizational values. * Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decisions. * Demonstrates persistence and overcomes obstacles; measures self against standard of excellence. * Prioritize and plan work activities; use time efficiently; sets goals and objectives; organize or schedule other people and their tasks. * High school diploma * 18\+ **What We Expect IF You Are Accepted (30 Day Probationary Period**): We expect total commitment and a high work ethic in order for you to be successful with us. When you start, we have a 30\-Day Probationary Training Program that you will be taken through to prove out your capabilities and demonstrate our culture and management style to you. Everyone on the appointment setting team started in this role, and we know that individuals that give it their all at the beginning have a higher success rate which is why we put all our effort into your success at the start. When you start, we expect you to drop all other commitments for 30 days, fully buy\-in, put 100% effort in every single day, and challenge yourself. If you feel you are ready to grow quickly, run fast, learn from our leadership, and give us your all; we are the right fit for each other. If you're looking for something easy that you just clock punch in\-and\-out; Community Electricity unfortunately is not for you. **Application Process:** Interested candidates we encourage you to apply. Submit their resume outlining their relevant experience and enthusiasm for the solar industry. Tipo de puesto: Tiempo completo Sueldo: $30,803\.00 \- $82,445\.00 al mes Lugar de trabajo: Empleo remoto

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 30,803-82,445/year

CREDIT ADJUSTMENT ANALYST647517375073301210

CREDIT ADJUSTMENT ANALYST

*This job posting originates from the Talenteca.com job board* ### **Job opening at Sears in Altabrisa - Mérida, Yucatán** **SEARS CREDIT AND COLLECTIONS CENTER** **OBJECTIVE**: Customer service via telephone, interest adjustments, application of payments to credit accounts. **REQUIRED PROFILE:** * Completed high school education * Minimum 6 months of experience (Call Center, Financial Institutions) **RESPONSIBILITIES:** * Credit memos * Clarifications **SALARY**: * **$9,900** per month + **$990** food vouchers + **$990** savings fund contribution **BENEFITS:** * Statutory benefits * Food vouchers * Employee discounts * Savings fund **SCHEDULE:** * Monday to Saturday, **9:00 AM to 6:00 PM (1-hour lunch break)** * Sunday rest (one Sunday per month required). **Desired education level:** High school (upper secondary) **Desired experience level:** Mid-level **Departmental function:** Accounting / Finance **Industry:** Retail / Retail Trade **Skills:** * CUSTOMER SERVICE * SERVICE * COMMUNICATION SKILLS *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694022c62e000030009eef53&source=indeed*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 9,900/month

TAQUERO PASTORERO647517374764831211

TAQUERO PASTORERO

**JOB OPENING: TAQUERO PASTORERO** **GENERAL JOB INFORMATION** **Position:** Taquero Pastorero **Number of openings:** 1 **Work location:** Mérida, Yucatán **Employment type:** Temporary or permanent **Working days:** Monday through Sunday, with one weekday day off *This position offers flexible hours, competitive compensation, and a workload below average.* **JOB DESCRIPTION** The selected candidate will be responsible for preparing and serving tacos al pastor, ensuring compliance with the business’s established standards of quality, hygiene, and customer service. **MAIN RESPONSIBILITIES** * Prepare al pastor meat according to established procedures. * Assemble, handle, and operate the trompo correctly. * Cut and serve meat appropriately for taco preparation and related products. * Maintain a clean and organized work area. * Comply with food hygiene and safety regulations. * Perform production tasks *During the initial period, activities will involve a reduced workload to facilitate integration into the role.* **JOB REQUIREMENTS** **Accountable** **Knowledge:** * Preparation of tacos al pastor * Operation of trompo and knives * Preparation and handling of sauces **Skills:** * Strong sense of organization and responsibility * Service-oriented attitude * Good physical health to transport equipment, tools, and supplies; stamina to stand for required shifts **WORK CONDITIONS** **Salary:** Commensurate with experience and performance **Payment method:** Weekly **Additional benefits:** Tips **Work location:** Fraccionamiento Américas II **Contact number:** \+52 999 491 1902 Job type: Full-time Salary: $15,000.00 \- $18,000.00 per month Benefits: * Option for indefinite-term contract * Free uniforms Work location: On-site employment

C. 20ᴮ 17C, 97302 Xcanatún, Yuc., Mexico

MXN 15,000-18,000/year

Sourcing associate647491547764491212

Sourcing associate

*This vacancy is from the Talenteca.com job board* ### **Vacancy at BACK OFFICE DE CHIHUAHUA in Vista Alegre II – Mérida, Yucatán** At SOLVO GLOBAL, a leading company in the industry, we are seeking energetic and passionate talent to join our Vista Alegre II office in Mérida, Yucatán as a **BILINGUAL RECRUITING ASSISTANT**. ### **Responsibilities:** * Support recruitment and selection processes to fill open positions. * Screen resumes and conduct initial interviews in both Spanish and English. * Post job openings on various job portals and social media platforms. * Maintain up-to-date candidate tracking and internal databases. * Provide candidate support and coordinate in-person interviews. ### **Requirements:** * Prior experience in recruitment or sourcing, preferably in call centers or sales. * Intermediate-to-advanced English proficiency (spoken and written). * Excellent communication and organizational skills. * Availability to work onsite at Vista Alegre II, Mérida. ### **We Offer / Benefits** * Monthly salary of $14,200 MXN + variable bonuses. * Statutory benefits and opportunities for professional development. * Collaborative and dynamic work environment. * Training to strengthen bilingual recruitment skills. * Full-time employment Monday through Friday, 8:00 AM to 5:00 PM. Join a growing company in Mérida and enhance your professional profile in bilingual recruitment—apply now and add your talent to our team! **Desired education level:** High school diploma (or equivalent) **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Call Centers / Telemarketing **Skills:** * English * Sales * Recruitment *This vacancy is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694054bb2e000030009f08a9&source=indeed*

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 14,200/year

Logistics Executive – East Branch647356393867541213

Logistics Executive – East Branch

APYMSA, a 100% Mexican company specializing in auto parts sales, invites you to join its team as: LOGISTICS EXECUTIVE Responsibilities: * Fulfill local and out-of-town orders * Monitor orders to ensure on-time delivery * Coordinate delivery routes via the Bluego platform * Receive and organize merchandise * Conduct cycle counts * Package orders * Enter order data into the system * Label products * Customer service * Maintain area cleanliness Requirements: * Age 20–35 * High school diploma completed * Minimum two years’ job stability per position held * Proficiency in Excel and Word * Service-oriented attitude, adherence to standards, organizational skills, and sense of responsibility * Rotating weekly shift: Opening shift 8 a.m.–5 p.m., Intermediate shift 9 a.m.–6 p.m., Closing shift 10 a.m.–7 p.m., and Saturdays from 8 a.m.–2 p.m. and 9 a.m.–3 p.m. We offer: * Weekly salary: $2,412 net * Monthly food vouchers: $1,217 net * Cafeteria service (special discounted rate) * Complimentary uniforms * Savings fund * Profit-sharing program * Life insurance * Thirteenth-month bonus (30 days’ salary) * Career development opportunities based on performance and aptitude IF YOU ARE INTERESTED IN THIS POSITION, PLEASE APPLY THROUGH THIS CHANNEL AND ATTACH YOUR RESUME.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 2,412/month

Warehouse Associate – East Branch647356394018571214

Warehouse Associate – East Branch

APYMSA, a 100% Mexican company specializing in auto parts sales, invites you to join its team as: WAREHOUSE ASSOCIATE Responsibilities: * Fulfill local and external orders * Monitor orders to ensure on-time delivery * Coordinate delivery routes via the Bluego platform * Receive and organize merchandise * Conduct cycle counts * Pack orders * Enter order data into the system * Label products * Attend to customers * Maintain area cleanliness Requirements: * Age 20–35 * Completed high school education * Minimum two years’ employment stability per job * Proficiency in Excel and Word * Service-oriented attitude, adherence to standards, organizational skills, and sense of responsibility * Weekly rotating shifts: Opening shift 8 a.m.–5 p.m., Intermediate shift 9 a.m.–6 p.m., Closing shift 10 a.m.–7 p.m., and Saturdays from 8 a.m.–2 p.m. and 9 a.m.–3 p.m. We offer: * Weekly net pay of $2,412 * Monthly net food vouchers worth $1,217 * Cafeteria service (special pricing) * Complimentary uniforms * Savings fund * Profit-sharing program * Life insurance * Year-end bonus equivalent to 30 days’ salary * Opportunities for career advancement based on performance and aptitude IF YOU ARE INTERESTED IN THIS POSITION, PLEASE APPLY THROUGH THIS CHANNEL AND ATTACH YOUR RESUME.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 2,412/month

Centralist-Monitor647091130714911215

Centralist-Monitor

Responsible for customer service, supporting the development of supervision routes, as well as preparing the daily coverage plan; personnel management; strong verbal communication skills; energetic and dynamic individual with strong problem-solving abilities; proficient in using computer equipment, radios, and mobile phones. Employment type: Full-time, indefinite-term position Salary: $12,000.00 – $14,000.00 per month Benefits: * Eligibility for an indefinite-term contract * Company-provided mobile phone * Free uniforms Education: * Completed high school diploma (preferred) Experience: * Office work: 1 year (preferred) Work location: On-site employment

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 12,000-14,000/year

Customer Service Executive, Mérida647091125031711216

Customer Service Executive, Mérida

Looking for a job? JOIN OUR TEAM! We are currently seeking: "Telephone Customer Service Executive" **Requirements:** ü Completed high school education. ü Experience in data entry. ü Minimum experience: At least 2 years in experiential sales, timeshare sales, cold calling, real estate, or hospitality. ü Experience in telephone or remote sales. ü Cold calling and effective sales closing. ü Proficiency with digital tools (Microsoft Office suite). ü Flexible availability. **Responsibilities:** ü Customer service. ü Client negotiation. ü CRM management. ü Making telephone calls. ü Collections. **We offer:** § $10 net per hour. § Attractive commission structure. § Statutory benefits. § Working hours: Monday to Friday, 8:30 AM to 6:00 PM; Saturdays, 9:00 AM to 1:30 PM (shifts required). § Growth opportunities. Employment type: Full-time Salary: $10,000.00 – $12,000.00 per month Work location: On-site

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 10,000-12,000/year

PRIVATE SECURITY COORDINATOR646978110100511217

PRIVATE SECURITY COORDINATOR

COORDINATION OF THE OPERATIONAL AREA DURING NIGHT SHIFT; VERIFY THAT SUPERVISIONS ARE CARRIED OUT CORRECTLY; VERIFY THAT THE MONITORING CENTER PERFORMS ITS FUNCTIONS OPTIMALLY AND EFFECTIVELY TO GUARANTEE SERVICE COVERAGE; PREPARATION OF REPORTS; FOLLOW-UP ON COMPLAINTS; CUSTOMER SERVICE; PREPARATION OF SUPERVISION ROUTES; PREPARATION OF NEXT-DAY COVERAGE. Position Type: Full-time, Indefinite Term Salary: Starting from $16,000.00 per month Benefits: * Salary increases * Company vehicle * Company phone * Free uniforms Work Location: On-site employment

C. 31 351F, Emiliano Zapata Nte, 97129 Mérida, Yuc., Mexico

MXN 16,000/year

Credit Executive646978100780811218

Credit Executive

Credit promotion Customer service Credit portfolio system management Preparation of payment capacity assessments Administrative collections Customer portfolio administration Preparation of reports on activities conducted Excel proficiency Computer proficiency 80% Fieldwork 20% Administrative Position type: Project-based or fixed-term Salary: $7,500.00 – $8,500.00 per month Work location: On-site employment

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 7,500-8,500/month

Customer Service Specialist646959418740511219

Customer Service Specialist

**Customer Service Specialist** Augusta Sportswear de Mexico – Momentec Brands Job Type: Full\-Time Location: On\-Site (Merida, Yucatan) As a Customer Service Specialist (CSS), you will serve as a trusted and empathetic point of contact for our customers. Your primary goal will be to provide timely, accurate, and effective solutions while fostering a positive and professional experience. In this role, you will: \- Manage incoming calls, emails, support tickets, and order inquiries, ensuring each interaction reflects care and professionalism. \- Identify customer needs, provide solutions, and offer best\-in\-class support for product inquiries and order resolutions. \- Take and accurately enter sales orders with a strong attention to detail. \- Work with internal teams to ensure seamless resolution of customer concerns. \- Approach every interaction with empathy and a solutions\-driven mindset, ensuring customers feel valued and supported. Qualifications: \- English: Business fluent or native proficiency. \- High school diploma or equivalent. \- Minimum 2 years of experience in a call center or customer support role. \- Strong computer skills; ERP and CRM experience is required. \- Effective communication skills, including the ability to interact with company executives. \- Team\-oriented, proactive mindset, and excellent organizational skills. \- Ability to multitask, prioritize tasks effectively, and work independently with minimal supervision. Why Join Us? Be part of a supportive team that values innovation, collaboration, and growth. Gain valuable experience in customer engagement while contributing to a growing company. Work in a fast\-paced, positive environment where your contributions make a real difference. growth. Job Type: Full\-time Pay: From $1\.00 per month Application Question(s): * Can you share your salary expectations for this role? * What is your current employment status? * Can you share your location and if it affects your ability to commute or relocate for this position? Language: * Inglés (Required) Work Location: In person

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Call Center Assistant646845076180491220

Call Center Assistant

Responsibilities: - Assist customers - Make telephone calls - Submit reports to the sales department - Schedule service appointments - Provide customer service across various platforms - Experience in telemarketing, call centers, or customer service We offer: - Base salary of $8,500 plus a guaranteed salary of $2,000 for the first 3 months; thereafter, commission-based compensation - Meal allowance - Statutory benefits - Employment type: Full-time - Free uniforms - Employment type: Full-time - Salary: $8,500.00 – $10,500.00 per month Benefits: * Free uniforms Education: * Completed high school diploma (Preferred) Experience: * Customer service: 1 year (Preferred) Language: * English (Preferred) Work location: On-site employment

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 8,500-10,500/month

Lead Marketing646718081478411221

At Portillo Asesores, we are seeking personnel for the Lead MARKETING department: Responsible for prospecting, with a focus on providing financial advisory services to individuals, families, and businesses. Average monthly income of 12,000 MXN (base bonus + commissions) * OPPORTUNITY FOR ADVANCEMENT * POTENTIAL TO EARN BETWEEN 30,000 AND 50,000 MXN AFTER THE FIRST TWO MONTHS. * OPTION TO REGISTER WITH THE NATIONAL COMMISSION FOR INSURANCE AND surety (CNSF). What we seek in Lead Marketing personnel: * Experience in prospecting. * Highly sociable * Experience in telemarketing Apply now!!! Job type: Part-time, Indefinite term Salary: $8,000.00 - $15,000.00 per month Expected hours: 10 per week Benefits: * Salary increases * Option for indefinite-term contract * Cafeteria service * Company-provided mobile phone Work location: Remote hybrid, 97125, Mexico, Yucatán.

C. 20 100, Col. México, México, 97125 Mérida, Yuc., Mexico

MXN 8,000/month

Team Captain646689105434891222

A LITTLE BIT ABOUT Boldr * Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities around the world. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As the Team Captain, you are responsible for the day\-to\-day leadership, performance, and development of the Community Builders team, including Social Media Specialists, Hybrid Social Media Specialists, Content Coordinators, and Reviews \& Marketplace Specialists. You will serve as the primary point of escalation for complex operational and people\-related issues, ensure consistent achievement of KPIs, and foster a high\-performing, inclusive, and values\-driven team culture. You will work closely with the Customer Experience Manager, Client Experience leadership, and People Manager to support business objectives and team growth. WHY DO WE WANT YOU We are currently looking for impact\-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO ### **People Management \& Leadership** * Lead, supervise, and mentor Community Builders team members, including Social Media Specialists, Hybrid Specialists, Content Coordinators, and Reviews \& Marketplace Specialists. * Identify growth and development opportunities for team members through consistent coaching and feedback. * Monitor attendance, punctuality, and conduct, and escalate people\-related issues to HR for proper action as needed. * Foster a positive, inclusive, and high\-performance team culture aligned with Boldr’s Core Values. Guide advisors and analysts to promote best practices, engagement, and optimal morale. * ### **Performance \& Quality Management** * Monitor and assess individual and team performance against company and client KPIs. * Deliver timely feedback through regular one\-on\-ones, weekly check\-ins, and monthly performance reviews. * Ensure team members are properly trained and consistently meeting service quality standards. Support continuous improvement through performance analysis and coaching interventions. * ### **Operational \& Escalation Management** * Resolve or assist with escalated tickets, issues, and complex customer or client concerns in a timely and effective manner. * Understand, investigate, and solve complex requests, particularly those involving multiple teams or departments. Identify and communicate blockers or risks, recommending effective solutions to the Customer Experience Manager. * ### **Client \& External Coordination** * Maintain familiarity with client key contacts, operating requirements, and processes. * Support implementation of policies related to the Client’s products and services. * Demonstrate strong mastery of the company and client offerings. * Contribute to the ongoing development of customer engagement, support, and success processes. Identify opportunities for continuous improvement and added client value in collaboration with leadership. * ### **Logistics \& Internal Coordination** * Ensure team resourcing, scheduling, and equipment needs are met to sustain service levels. * Recommend relevant product, tool, or process improvements. Partner with the People Development Manager to support career pathing and training plans for team members. * Relay operational trends and recurring issues to Service Delivery and Client Experience leadership in a timely manner. **Requirements** WHAT WE’LL LIKE ABOUT YOU YOU ARE… * Curious, authentic, and values\-driven \#beboldr * A strong people leader and coach * Analytical, solution\-oriented, and detail\-focused * Adaptable, resilient, and able to manage multiple priorities * Calm under pressure and skilled at conflict resolution * A collaborative team player and culture builder * Articulate, persuasive, and empathetic in communication YOU HAVE… * Bachelor’s/College degree in a relevant field. * At least 3 years of supervisory or team leadership experience, preferably in customer experience or support environments. * Experience supporting SaaS products and complex digital platforms. * Experience with non\-voice channels such as chat, email, SMS, and social media support. * A general understanding of content moderation and community management. * Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce preferred). * Intermediate knowledge of Google Workspace and MS Office applications. * Strong problem\-solving and decision\-making skills. * Excellent verbal and written communication skills. * Ability to quickly learn and navigate new technologies and systems. * Openness to feedback and continuous professional growth. * Willingness to learn about Data Science and Machine Learning concepts as they relate to operations and automation.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Senior Customer Advocate646682981482261223

Senior Customer Advocate

A LITTLE BIT ABOUT Boldr * Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities worldwide. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a **Senior Customer Advocate**, you will be responsible for interacting with customers to provide information in response to inquiries about products and services, handling and resolving complaints, and supporting account or subscription changes. You will collaborate with internal and external teams to ensure timely, accurate, and professional customer care while delivering a high standard of customer experience. WHY DO WE WANT YOU We are currently looking for impact\-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic. WHAT WILL YOU DO * Respond to customer inquiries via phone, email, and chat with empathy, accuracy, and professionalism. * Provide accurate, valid, and complete information using available tools and resources. * Handle customer concerns by offering appropriate solutions and alternatives within established guidelines, ensuring resolution. * Perform problem tracking to ensure issues are properly prioritized, documented, tracked, and resolved. * Ensure proper and timely escalation of unresolved or complex issues to internal teams or supervisors * Maintain detailed documentation of customer interactions, transactions, comments, and complaints. * Stay updated on product and service knowledge to effectively assist customers. * Provide information regarding product features, pricing, availability, and subscription or account changes. * Identify opportunities for continuous process improvement. * Deliver service excellence and maximize customer satisfaction. * Collaborate with external and internal teams to remain aligned on product updates and service standards. **Requirements** WHAT WE’LL LIKE ABOUT YOU YOU ARE… * Curious and authentic, just like us! \#beboldr * Analytical, detail\-oriented, and solution\-focused * Passionate about customer satisfaction * Patient, empathetic, and calm under pressure * A collaborative team player with a positive attitude YOU HAVE… * A bachelor’s degree in any field (preferred). * At least 3 years of customer service experience (email, phone, or chat support). * Previous experience supporting SaaS products. * Strong phone contact handling skills and active listening ability. * Excellent verbal, written, and presentation communication skills. * Ability to multitask, prioritize, and manage time effectively. * Strong customer orientation with the ability to adapt to different types of customers. * Basic knowledge of Google Workspace and MS Office applications. * Ability to understand and communicate complex ideas clearly to customers. * An aptitude to quickly learn new systems and tools. * Openness to feedback and continuous improvement. * Intermediate understanding of common Customer Experience best practices. * Experience with Intercom CRM is a plus. **Benefits** * Private Health Insurance * Paid Time Off * Training \& Development

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Sr. Supervisor, WFM646682957461781224

Sr. Supervisor, WFM

**Main Responsibilities:** * Interface with customers in delivering WFM solutions to the customer including improving efficiencies. * Supervise the work carried out by the Resource Planning area, so that the projections and calculations of the human resources and space necessary to meet the existing or future business needs are carried out. * Work in conjunction with the Implementation Department, monitoring the scheduling, supervising the monitoring team in real time, tracking the generation of reports and projects needed to make the business more efficient. * Working in conjunction with Human Resources in topics related to performance evaluation, staff promotions, motivational activities, etc. * Develop and implement strategic actions to ensure a high level of commitment and motivation of all team members with the organization, as well as effective actions to improve the engagement within WFM ensuring that each member of the team to be aware of its responsibilities and the impact of its decisions in short and long term, among others. **Requirements** * Minimum 1 year experience interfacing with senior program leadership * Flexibility of Schedules * At least 2 years experience in WFM * Minimum of 2 years in leadership positions * Experience of 1 year in personnel management \- Required. * Experience in Global WFM Operations is a plus. **For internal candidates** * No active disciplinary processes * Meeting or exceeding all metrics in your current role for the last year. **Skills** * Customer Interface. * Leadership. * Orientation to results. * Analysis and decision\-making * Planning and organization capacity * Adaptability to change. * Creativity and innovation. * Personnel management * Attention to details. **Knowledge** * English \- Advanced * Excel Advanced Level \- Required * Visual Basic \- Desirable * Excel \- Advanced * Call Center Operations Knowledge \- Advanced * Microsoft Office \- Advanced * Knowledge of software and applications such as: Avaya CMS, IEX, BluePumpkin, Cisco, CIC among others \- Desirable * Payroll Processes \- Desirable * Strategic Planning \- Advanced * Excellent verbal and written communication **Studies \& Experience** * Graduate or student in the careers of: Business Administration, Industrial Engineering, Systems Engineering or related careers \- Required. * 2 years experience in the Call Center or WFM area preferably at management levels \- Desirable * Completed WFM courses \- mandatory. (For internal candidates only) Career Path Policies: The game\-changers must have the approval of his or her immediate supervisor to apply for the call. * Required tenure: 6 months. * Required performance: KPIs or goals on target for the business unit to which they belong in the last 3\-month period (not average). * Must not have active disciplinary actions. * The game\-changer may participate in only one process at a time. * Comply with the learning paths of the Corporate University. * Must remain at least 6 months in the position to which he/she was recently promoted, to be able to apply for another call. * If it is necessary to launch the same call for applications several times, the not selected game\-changer will not be able to apply for the same position in the following 2 months. * The process is performed and/or outside working hours, which means that the game\-changer should be available in his free time in case we require it. * Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Telephone Advisor646655150091551225

Telephone Advisor

Join our team—you're the only one missing! We are looking for a Collections Advisor. If you are a motivated individual eager to work hard and succeed, this is your place! Your to-do list includes: Portfolio follow-up and recovery Telephone collections What do you get? * Base salary NOT conditional * Productivity bonus * Paid training * Growth opportunities * Positive work environment What do you need to succeed in your application? Completed high school education Minimum experience required Basic computer skills Are you interested? Don’t wait—apply now through this channel and begin your process with the best option!

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Warehouse Worker, East Branch646315866588171226

Warehouse Worker, East Branch

APYMSA, a 100% Mexican company specializing in the sale of auto parts, invites you to join its team as: WAREHOUSE WORKER Responsibilities: * Fulfill local and foreign orders * Monitor orders to ensure on-time delivery * Coordinate delivery routes via the Bluego platform * Receive and organize merchandise * Conduct cycle counts * Package orders * Enter order data into the system * Label products * Customer service * Maintain area cleanliness Requirements: * Age 20–35 * Completed high school education * Minimum employment stability of 2 years per job * Proficiency in Excel and Word * Service-oriented attitude, adherence to standards, organizational skills, and responsibility * Weekly rotating shift: Opening shift 8 a.m.–5 p.m., Intermediate shift 9 a.m.–6 p.m., Closing shift 10 a.m.–7 p.m., and Saturdays from 8 a.m.–2 p.m. and 9 a.m.–3 p.m. We offer: * Weekly salary: $2,412 net * Monthly food vouchers: $1,217 net * Cafeteria service (special pricing) * Complimentary uniforms * Savings fund * Profit-sharing program * Life insurance * Year-end bonus equivalent to 30 days’ salary * Career development opportunities based on performance and aptitude IF YOU ARE INTERESTED IN THIS POSITION, PLEASE APPLY THROUGH THIS CHANNEL AND ATTACH YOUR RESUME.

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 2,412/month

Call Center Advisor – Customer Support646196032829471227

Call Center Advisor – Customer Support

**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are seeking individuals who share our values and wish to join a dynamic, committed, and innovative team. If you are looking for a new professional challenge, this is your opportunity. We want to meet you! ### **Available Position: Customer Support Advisor** **Location:** On-site in Colonia México, Mérida, Yucatán **Employment Type:** Full-time **Department:** Customer Support ### **What We’re Looking For:** * 1 year of experience in customer-facing roles * Availability to work rotating shifts * Basic proficiency in Microsoft Office Suite ### **Key Responsibilities:** * Handle and resolve customer inquiries and issues received via the contact center. * Follow up with customers for whom resolution was not achieved during the initial contact. * Report incidents to the contact center supervisor. ### **What We Offer:** * Competitive salary * Statutory benefits * Additional benefits: * Grocery vouchers * Savings fund * Major medical expense insurance ### **✅ How to Apply:** Apply through this channel or send your updated CV to: **Talento@macropay.mx** Email subject line: “Vacancy [Job Title] – [Your Full Name]” ### **We want to meet you and learn what makes you unique!**

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

Telephone Agent646178015636491228

Telephone Agent

At **Arco de Artemisa Call Center**, we are a new operations center in Mérida, building a strong, committed, and positive-minded team. We are seeking **Telephone Agents** to make outbound calls to customers with the objective of **reminding them of their payment due dates**, while providing courteous and professional service. * Make outbound calls to assigned customer portfolios. * Remind customers of their payment due dates and resolve basic inquiries. * Record all interactions in the internal system. * Maintain a professional and service-oriented attitude at all times. * Must be over 18 years of age. * Call center experience (preferred but not mandatory). * Strong verbal communication skills and a service-oriented attitude. * Basic computer proficiency. * Availability to work onsite in Mérida. * **Competitive base salary.** * **Performance and productivity bonuses.** * Statutory benefits. * A professional, dynamic work environment with opportunities for growth. * Timely payments and initial training. Apply through this channel or send your CV via WhatsApp to **999 227 2495**. You may also message us on Messenger at **Arco de Artemisa Recruitment**. Job type: Full-time, indefinite term Salary: Starting from $10,000.00 MXN per month Benefits: * Company parking Work location: Onsite employment

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

MXN 10,000/month

BACK OFFICE ANALYST646099651312671229

BACK OFFICE ANALYST

**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are seeking individuals who share our values and wish to join a dynamic, committed, and innovative team. If you are looking for a new professional challenge, this is your opportunity. We want to meet you! ### **Available Position: BACK OFFICE ANALYST** **Location:** On-site in Mérida. **Employment Type:** Full-time **Department:** Collections **Start Date:** 12/22/25 ### **What We Are Looking For:** * Incomplete bachelor’s degree. * Intermediate/advanced Excel skills. * Knowledge of predictive dialers and mass messaging platforms. * Availability to work rotating shifts. ### **Key Responsibilities:** * Execute collection strategies using call center platforms. * Monitor various collection strategies to ensure compliance. * Assign portfolios to agencies based on previously established strategies. * Address and escalate call center incidents promptly to ensure proper execution of strategies. ### **What We Offer:** Competitive salary Statutory Benefits Additional Benefits: * Grocery vouchers * Savings fund * Major medical expense insurance ### **How to Apply:** Apply through this channel or send your updated CV to: **Talento@macropay.mx** Email subject line: *“Vacancy [Position Title] – [Your Full Name]”* ### **We want to meet you and learn what makes you unique!** Learn more about us: Home \- Macropay

C. 50 499D, Parque de la Mejorada, Centro, 97000 Mérida, Yuc., Mexico

Negotiable Salary

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