Collections Assistant

Description

Job Summary: We are seeking a Collections Assistant with experience in overdue account recovery, negotiation, and customer service for an electronics company. Key Highlights: 1. Experience in overdue account recovery and negotiation 2. Handling of objections and customer follow-up 3. Customer service and KPI compliance We are looking for a COLLECTIONS ASSISTANT for an electronics distribution company in Merida: REQUIREMENTS: Completed high school education Male gender Minimum 2 years of collections experience: • Overdue account recovery • Negotiation and payment closure • Handling of objections • Customer follow-up and tracking • Customer service • KPI compliance (payment promises, recovery rate, contact rate) • Database management • Ability to work under pressure • Experience with any CRM WORK SCHEDULE: Monday to Friday, 9 AM to 6 PM LOCATION: Centro neighborhood, behind the Faculty of Medicine of UADY, near Centenario. OFFERED: MXN 13,000 gross / net Statutory benefits. -Requirements- Minimum education: Upper secondary education – General High School Diploma 2 years of experience Age: between 30 and 45 years Knowledge: Compliance with regulations or standards, Advisory capability, Negotiation, Database management, Collections, Account recovery, Customer service Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide, collection, payment, collection