IT Analyst

Description

Position Summary: We are seeking personnel for the IT Department to install, configure, and maintain computer equipment and communication systems, providing technical support and user consultation. Key Highlights: 1. SQL experience, server administration, and network equipment management. 2. Technical support, system diagnostics, and maintenance. 3. Initial training in business processes. We are a Yucatecan company with over 24 years of experience in the medium- and high-voltage electrical materials industry. We are currently seeking personnel for our IT Department, located in the San Vicente Chuburná neighborhood of Mérida. **Requirements:** * Technical-level education; bachelor’s degree or engineering in related fields is desirable. * Minimum one year of mandatory experience in similar positions or functions. * Valid driver’s license (standard vehicle). * This position requires attending to the needs of three offices located in different areas; therefore, availability to travel between locations is required. **Knowledge:** * Proficiency in writing and executing SQL queries (Management Studio) * Server administration (Active Directory, IIS, and additional roles) * cPanel (Hosting) or Plesk * Network equipment handling and configuration (IP cameras, routers, switches, PCs, NAS, PBX) * Structured cabling installation * Basic tools (multimeter, drill, network crimping pliers, ladders) * Linux server and Python programming knowledge is desirable. * Familiarity with networking and cybersecurity standards (ITIL, ISO/IEC 27001\) **Responsibilities:** * Install, remove, enable, and/or configure computer equipment, communication systems, and video surveillance systems, following established company procedures and standards. * Conduct tests and diagnostics on installed equipment and systems to ensure optimal performance and compliance with required technical specifications. * Provide technical support to users in case of equipment or system failures or issues. * Advise users on basic usage of software or platforms employed by the company. * Update user guides related to software implemented by the company. * Perform physical cleaning (removal of dust and dirt from equipment components) to prevent performance degradation and extend equipment lifespan. * Record all maintenance activities in the ERP system. * Conduct inventory of backup equipment and validate changes to computing equipment with management. **We Offer:** * Gross monthly salary of MXN 12,200 * Biweekly payment \+ statutory benefits \+ punctuality and attendance bonus \+ uniforms. * Workplace location: San Vicente Chuburná * Working hours: Monday–Friday, 8:30 am–6:00 pm; Saturday, 8:30 am–12:30 pm * Initial 3-month training in business processes. Employment Type: Full-time, indefinite-term contract Salary: Starting at $12,200.00 MXN per month Benefits: * Free uniforms Education: * Completed technical-level studies (Mandatory) Experience: * IT Assistant: 1 year (Mandatory) License/Certification: * Valid driver’s license (Mandatory) Workplace: On-site employment