Systems Analyst

Description

Job Summary: We are seeking a Junior Systems Analyst, a recent graduate, to manage, classify, prioritize, and escalate requests and incidents, while communicating with users to resolve them. Key Highlights: 1. Opportunity for recent graduates with no prior experience. 2. End-to-end management of system requests and incidents. 3. Proactive communication with users to resolve issues. If you are a recent graduate without experience, this opportunity is for you: Join us as a JUNIOR SYSTEMS ANALYST! Responsibilities: • Receiving service requests • Recording incidents and requests • Classifying and prioritizing requests • Escalating incidents and requests to higher levels • Tracking requests and resolving incidents • Communicating with users and notifying them of request resolutions We Offer: • Timely payments • Health insurance from day one • Statutory benefits • Additional benefits • Direct employment contract with the company • Discounts and benefits Requirements: • 6 months of experience (minimum) • Technical degree in systems or related field . -Requirements- Minimum education: Upper secondary education – Technological High School Diploma Less than 1 year of experience Age: 22 years or older Knowledge: Analytical skills, Communication, Databases, Organization, Programming, Reception, Tracking, Resolution Keywords: analyst, system