Ready to take on a leadership role that combines passion for operations with a touch of creativity? As the Operations Supervisor for GAD M&E, you will be the driving force behind our team, ensuring every event runs smoothly while delighting our clients along the way. Your ability to manage a talented team will create unforgettable experiences—all while keeping customer satisfaction and operational efficiency at the forefront. Bring your energy and ideas to our collaborative environment! **You excel at:** * Leading and mentoring team members to foster professional growth. * Supervising and guiding the team to ensure quality service delivery. * Managing the planning and organization of daily operations. * Managing client relationships and delivering outstanding service. * Navigating and improving operational processes and procedures. * Handling budgets and financial reporting with accuracy. * Organizing and executing group events seamlessly. * Fostering a positive, collaborative work environment. **Requirements:** * Over five years of experience in event planning or air program coordination. * Advanced knowledge of SABRE or another GDS. * Knowledge of world geography. * A special talent for managing vendors and negotiating contracts effectively. * Proficiency in Microsoft Office (Intermediate Excel). * Proven experience in leadership and team management. * Conversational fluency in English. * Strong communication skills, with a special ability to engage diverse audiences. If you’re excited about leading a dynamic team and making an impact in the operations world, we want to hear from you! Apply now and let’s create incredible moments together! **We offer:** Salary + Grocery Vouchers, Uniform Vouchers, Food Allowance, 8% Savings Fund, SGMM, Life Insurance, Funeral Expense Support, 20 Days’ Year-End Bonus.