Description
Position Summary:
We are seeking a Corporate Implementation Specialist to serve corporate clients, provide administrative follow-up, and deliver post-sales support in the IT and telecommunications sector.
Key Highlights:
1. Corporate customer service and follow-up
2. Service administration and operational control
3. Post-sales issue resolution
**GRUPO CELMI** is a leading corporation in the **IT, telecommunications, and technology sector**, recognized for its extensive national presence and leadership. With 20 years of market experience, we have built a strong reputation across **Mexico City, Hidalgo, State of Mexico, and Morelos**, thanks to our dedicated team — operating 2 corporate offices, 7 branches, 4 distribution centers, \+700 sub-distributors, and presence in prestigious retail chains such as Palacio de Hierro.
At CELMILENIUM, we are currently seeking a Corporate Implementation Specialist focused on corporate client service, administrative follow-up, and post-sales support.
**Position Objective**
Provide corporate client service and follow-up, ensuring accurate service administration, billing, reporting, and operational control of lines and devices.
**Requirements:**
* Technical high school diploma, commercial degree, or completed/unfinished undergraduate degree in economics or administration.
* Minimum 1 year of experience serving corporate or business clients.
* Knowledge of administrative processes and post-sales follow-up.
* Intermediate proficiency in Microsoft Office.
* Strong verbal communication skills and client-facing aptitude.
**Responsibilities:**
* Corporate client service and follow-up.
* Resolution and follow-up of post-sales issues.
* Administration of service and equipment payments and invoices.
* Downloading and preparation of reports.
* Control and allocation of mobile devices.
* Administrative and operational follow-up of corporate accounts.
**We Offer:**
* A monthly gross salary of **$14,000** — an excellent start to your future!
* **IMSS, Infonavit, vacation days, year-end bonus (aguinaldo), and vacation premium.**
* Working hours: **Monday to Saturday, 10:00 AM to 7:00 PM**
* Day off: **Sunday**
If you are interested in joining our team, we invite you to apply. **We value your talent and look forward to building a better future together!**
**At GRUPO CELMI, every talent matters and every person is important!**
Employment type: Full-time
Salary: $14,000\.00 per month
Benefits:
* Eligibility for indefinite-term contract
* Complimentary uniforms
Application question(s):
* Are you immediately available to start working?
* Please provide a phone number where we can reach you.
Work location: On-site employment