**Call Center Quality Analyst** We are looking for a dedicated professional with experience in quality analysis to join our Contact Center team. At Konecta México, we value excellence in customer service and seek someone who shares this vision and is willing to contribute to the development of our quality standards. Requirements: Minimum completed high school diploma with certificate Minimum 6 months of experience as a call center quality analyst Proficiency in call center KPIs **We offer:** * **Base salary + bonus for KPI coverage** * Statutory benefits * Savings fund * Life insurance **Schedule: Monday to Friday, 9 AM to 7 PM** Apply through this channel: Tania Bautista, WhatsApp 55 1200 2296 "As a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance, and we do not request medical certificates confirming non-pregnancy or Human Immunodeficiency Virus (HIV) status."