Description
**Join Asae Consultores!**
**Position:** Systems Technical Support
**Location:** Next to UVM Tlalpan
**Work modality:** On-site
**What do we offer?**
* **Salary:** $13,500 monthly
* **Statutory benefits from day one**
* **Year-end bonus:** 15 days
* **Vacation days:** 12 days
* **Vacation premium**
* **Biweekly payment**
* **Working hours:** Monday to Friday, 9 AM to 7 PM, with 2 hours for lunch
**Who are we looking for?**
We seek a committed individual with enthusiasm for technology and a service-oriented mindset, capable of:
* Administrative experience and ticket management
* Performing **preventive and corrective maintenance** of:
* Computer equipment
* Laptops
* Printers
* Other related devices
* Providing **technical and operational support** to users
* Diagnosing and resolving hardware and software issues
* Maintaining **excellent internal customer service**
**Desired experience and skills**
* Solid knowledge of IT maintenance and support
* Ability to work **efficiently and organized**
* Good communication skills and proactive attitude
Job type: Full-time, Indefinite term
Salary: $12,500\.00 per month
Benefits:
* Maternity leave exceeding statutory requirements
* Paternity leave exceeding statutory requirements
* Company parking
Education:
* Completed high school (Preferred)
Experience:
* Technical support: 2 years (Mandatory)
* Ticket management: 1 year (Mandatory)
Workplace: On-site employment