BILINGUAL ON-SITE TECHNICAL SUPPORT

Description

Description Irium México is part of a Spanish company headquartered in Madrid, with presence in Mexico and Portugal. An inclusive, dynamic, and continuously growing environment is fostered, dedicated to providing consulting services in the field of information technologies. Position: BILINGUAL ON-SITE TECHNICAL SUPPORT Requirements: \- Education: Incomplete Engineering degree or current student in Telecommunications or related fields (Systems and/or TIC Administration). \- ADVANCED ENGLISH \- Experience in on-site technical support, network administration, and data backup using software tools. \- Proficiency with Service Desk ticketing tools, Remedy, etc. \- Preventive and corrective maintenance of computers and printers. \- Ability to resolve and track requests via ticket management. \- Knowledge of computer equipment, network, and software maintenance and backups, including antivirus programs. \- Server monitoring, service status checks, and computer equipment installation. \- Operating Systems \- Essential: Ability to work under pressure and manage multiple tickets. Offered: \- An innovative and collaborative work environment. \- Work modality: On-site \- 100% payroll \- Statutory benefits \- Schedule: Coverage window from 7:00 AM to 10:00 PM with shift rotation. \- Work location: Polanco. Employment type: Full-time Salary: $15,000\.00 \- $18,000\.00 per month Workplace: On-site employment