CALL CENTER SUPERVISOR / CD NEZA

Description

Job Summary: We are seeking a Telephone Executives Team Supervisor to manage, evaluate, coach, and implement collection strategies while resolving operational issues. Key Responsibilities: 1. Develops talent and optimizes collections processes. 2. Leads teams to exceed management goals and agreement targets. 3. Manages and resolves operational and telephone customer service issues. Join **CONSORCIO JURIDICO.** We are professionals specializing in managing delinquent portfolios for nationally recognized financial institutions. We are looking for a **TELEPHONE EXECUTIVES TEAM SUPERVISOR**. If you are motivated by exceeding targets, developing talent, and optimizing processes, this is the right opportunity for you. Your responsibilities: * Team Management: Monitoring and evaluating group and individual performance, as well as providing constructive coaching to improve team skills and results. * Strategy and Execution: Implementing strategies and techniques to enhance collections management and achievement of agreements, ensuring monthly target and goal attainment. * Problem Resolution: You will manage and resolve operational and telephone customer service issues. Requirements: * Prior experience supervising executive teams (1 year) * Proficiency in Excel * Experience in collections * Completed high school education We offer: * Base salary of $9,000 \+ commissions. (Total earnings exceed $12,000\) * Career development opportunities Employment type: Full-time Salary: $9,000.00 \- $12,000.00 per month Work location: On-site employment