Customer Service

Description

Position Summary: We are seeking a proactive and organized Administrative Assistant to provide customer service for automatic door maintenance, performing general administrative functions and operational support. Key Highlights: 1. Operational role focused on customer service and continuous improvement 2. Proficiency in Microsoft Office suite and Excel database management 3. Diverse administrative duties and spare parts logistics \-ADMINISTRATIVE ASSISTANT COMPANY BUSINESS: CUSTOMER SERVICE FOR PREVENTIVE / CORRECTIVE MAINTENANCE OF STANLEY BRAND AUTOMATIC DOORS PROFILE · Proactive · Responsible · Flexible availability · Organized · Punctual · Tolerant · Ability to work under pressure · Operational department focused on Customer Service · Results-oriented with emphasis on immediate outcomes and continuous improvement · Proficiency in Microsoft Office suite (intermediate Word and Excel) · General administrative functions \*Minimum one year of prior experience in a similar position is mandatory \*A letter of recommendation from the most recent employer is required, preferably verifiable Responsibilities · Printing, data entry of service orders, and preparation of quotations based on customer requirements · Database population · Answering phone calls · DHL shipments (spare parts) · Inventory control of spare parts (inbound and outbound tracking via database entry) · Preparation of quotations · Management of multiple Excel databases (formulas included) · Logistics tracking for database delivery within Mexico City and other locations · Petty cash management · Scheduling UBERS · Platform management according to client portfolio General administrative activities Education: High school diploma / incomplete university degree Salary: $10,000\.00 NET per month Working Hours Monday to Friday: 9:00 AM – 6:30 PM Saturdays: 9:00 AM – 2:00 PM Salary Range: $10,000\.00 – $11,000\.00 per month Work Location: On-site employment