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Ticket-Based Service Programmer

Computrabajo
Full-time
Onsite
No experience limit
No degree limit
Coyoacán, Mexico City, CDMX, Mexico
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Description

Job Summary: Coordinate and monitor services, manage tickets, and ensure quality and process compliance, effectively communicating changes to stakeholders. Key Highlights: 1. Service coordination and monitoring. 2. Efficient service ticket management. 3. Ensuring compliance with quality standards. Review and prioritize service tickets daily. Assign tasks to appropriate technicians or teams. Coordinate with vendors and internal departments for service execution. Monitor progress of scheduled services and ensure timely completion. Update the ticket management system with accurate and timely information. Identify and report recurring issues to improve processes. Communicate changes or delays to stakeholders. Ensure compliance with quality standards in service scheduling.-Requirements- Minimum education: Upper secondary education - General High School 1 year of experience Age: between 20 and 50 years Knowledge: File management Keywords: developer, desarrollador

Source:  computrabajo View original post
Mateo García
Computrabajo

Company

Computrabajo
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