Juchitepec Customer Service - Call Center Job Listings

Telephone Customer Service Assistant64863551924097120

Full job description SIGMA IS LOOKING FOR YOUR TALENT! Are you passionate about providing high-quality customer service and resolving needs with empathy and efficiency? This opportunity is for you. Sigma, a leading Mexican food company with well-known brands such as Fud, San Rafael, Yoplait, and La Villita, is seeking your talent as: TELEPHONE CUSTOMER SERVICE ASSISTANT Ideal candidate profile: Education: Bachelor’s degree in Business Administration or related field (in progress or completed) Gender: No preference Residence: Guadalajara or nearby municipalities (mandatory requirement) Communication: Excellent diction and spelling skills Technology: Proven intermediate-level Excel proficiency and mastery of Microsoft Office suite Experience: Minimum 1 year of experience in telephone and WhatsApp customer support Skills: Ability to efficiently perform multiple tasks simultaneously (multitasking) Key responsibilities: Order entry and tracking in the system Customer support Follow-up on administrative procedures with internal staff Coordination with other departments regarding equipment, call routing, and other matters to meet our customers’ needs promptly and effectively. We offer: Direct employment with Sigma Statutory and above-statutory benefits Savings fund: 13% ($2,062.19) Life insurance Savings box Grocery vouchers: 14% ($2,220.82) Thirteenth-month bonus: 30 days’ salary Profit-sharing Vacation bonus exceeding statutory requirements by 45% Work schedule: Monday to Friday: 11:00 am – 8:00 pm Saturday: 8:00 am – 5:00 pm Position type: Full-time Salary: $15,863.00 per month Benefits: Savings box Gym discount Life insurance Grocery vouchers Work location: On-site employment

Secretaría de Bienestar e Igualdad Social de la Ciudad de México

$MXN 15,000-16,000/month

Talento Mexicano

Call Center Agent

Beneficios Obtenidos de la descripción completa del empleo Aumentos salariales Seguro de gastos médicos Descripción completa del empleo We are a Leading company with an international presence. Our focus on innovation and excellence has positioned us as one of the main companies in the sector. We offer a dynamic and collaborative work environment that promotes both personal and professional growth for our employees Join to our team as CSR Banking Call Center Role : CSR For Banking Call Center Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX Job Type: Full-time Work Location: In person Key Responsibilities: Handle inbound voice calls with professionalism and empathy Support customers with: Credit Cards (including lost/stolen reports) Checking & Savings Accounts Debit Cards Online & Mobile Banking Bill Pay & Mobile Deposits Loans & Mortgages Other voice-related tasks as assigned Inform customers of account status and process maintenance requests (e.g., payments, balance transfers) Assist with escalations and ensure timely resolution Accurately document all interactions in client systems Requirements: 6–9 months of call center experience Fluent in English (B2+ to C1 level) Strong customer service, communication, and problem-solving skills Ability to follow client systems, policies, and compliance standard Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: $12,500.00 al mes Beneficios: Aumentos salariales Seguro de gastos médicos Experiencia: Call center bancario: 1 año (Deseable) Call center seguros: 1 año (Deseable) Idioma: Inglés Avanzado (Obligatorio) Lugar de trabajo: Empleo presencial

Mexico City

$MXN 10,000-15,000/month

Indeed

Sales Advisor

We are looking for a dynamic, responsible person with an excellent attitude to join our sales team. The salesperson will be responsible for attending to customers, offering our products/services, and meeting established sales targets. Responsibilities: * Attending to and advising customers in a friendly and professional manner. * Promoting the company’s products and services. * Meeting monthly sales goals. * Maintaining order and presentation at the point of sale. * Managing collections and recording sales. * Flyer distribution * Unloading units Requirements: * Minimum education: High school diploma * \- Prior sales experience (6 months).\- Excellent communication and interpersonal skills.\- Proactive, responsible, and results-oriented attitude. We offer: * Base salary \+ commissions * Ongoing training * Positive work environment * Opportunities for growth within the company Position type: Full-time, Indefinite term Salary: $9,600\.00 per month Benefits: * Free uniforms Work location: On-site employment

Abarrotes y Víveres 81A, CEDA, Iztapalapa, 09819 Ciudad de México, CDMX, Mexico

$MXN 9,600/month

Field Credit Advisor Cuernavaca64986429809665123

Indeed

Field Credit Advisor Cuernavaca

We are a Mexican microfinance institution focused on group loan origination and recovery. Do you have experience in sales, door-to-door outreach, and customer service? Do you enjoy fieldwork and want to grow in the financial sector? This opportunity is for you! Due to expansion, we are seeking committed, dynamic individuals with a service-oriented vocation to join our team as Field Credit Advisors at our Cuernavaca branch. **Your responsibilities:** * Promote and originate group loans in the field. * Conduct home visits for client follow-up. * Train and accompany credit groups. * Loan portfolio recovery. * 100% fieldwork (door-to-door outreach, visits, follow-up). **What we offer:** * Monthly gross base salary: $10,149 * Attractive uncapped commission scheme (paid monthly) * Full statutory benefits: IMSS, year-end bonus, vacation, etc. * Work tools: identification badge, uniform, telephone equipment. What we are looking for: * Field sales and door-to-door outreach experience (preferably in credit or financial products). **PREFERRED** * Residing near Cuernavaca or surrounding areas. * Availability to work Monday through Saturday. * Strong verbal communication skills, service-oriented attitude, and enthusiasm for working with people. Job type: Full-time Salary: $9,250.00 per month Benefits: * Transportation allowance or service * Free uniforms Experience: * Sales: 1 year (Preferred) Work location: On-site employment

WQ82+M2 Cuernavaca, Morelos, Mexico

$MXN 9,250/month

Financial Advisor Forex Broker64986428699523124

Indeed

Financial Advisor Forex Broker

Forex Executive Monday to Thursday from 9:00 am to 7:00 pm and Friday from 9:00 am to 5:00 pm Work location: **Polanco** \- Miguel Hidalgo **We offer:** Base salary $8,500 MXN, paid weekly on Fridays Weekly commissions from 18 % to 25 % Weekly payments Monthly bonuses Benefits 12 vacation days 15 days' year-end bonus Weekends off **We are looking for candidates with:** Completed or incomplete high school education Experience in call centers (preferably as a financial broker in forex) Excellent attitude

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

$MXN 8,500/month

Urgent Customer Service Attention Required64986409745794125

Indeed

Urgent Customer Service Attention Required

**Control Integral is seeking Urgent Customer Service Attention in Cuauhtémoc, Mexico City** ----------------------------------------------------------------------------------- **CUSTOMER SERVICE EXECUTIVE** **Requirements:** Education: High School or Technical Degree Experience not required. Time availability. Frustration tolerance. Good communication skills. **We Offer** Base salary: $10,000 per month Initial shifts: 7 a.m. to 3 p.m. and 3 p.m. to 11 p.m. (assigned by supervisor) Work schedule: Monday through Sunday with rotating days off. 8-hour workday. Guarantee bonus for the first month of operations: $4,000 MXN Behavior bonus (Punctuality and Attendance): up to $2,000 MXN Performance bonus: up to $3,500 MXN IMSS\- INFONAVIT. Major Medical Expenses Insurance. Life Insurance. After 3 months, evaluation for certification to advance to Customer Service Agent position. Behavior bonus: up to $4,000 MXN Performance bonus: up to $15,000 MXN **RESPONSIBILITIES:** Answer customer calls and chats in a friendly and professional manner. Listen to and understand their needs to provide the best solution. Record information in our internal tools. Report opportunities for process or service improvement. **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Financial Services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695c24986800003c00f6c813\&source\=indeed*

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico

$MXN 10,000-15,000/year

Department Store Customer Service Executive64986404712961126

Indeed

Department Store Customer Service Executive

**HR CONNECT S.A. DE C.V. is seeking a Department Store Customer Service Executive in Benito Juárez, Mexico City** ----------------------------------------------------------------------------------------------------- **JOIN OUR WORK TEAM!** **Who are we looking for?** Individuals with a service-oriented vocation, excellent communication skills, and experience in customer service to provide support through various channels. ### **Requirements** Completed high school education (certificate required) Minimum of **1 year** of experience in Customer Service Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Follow-up and support for: * Order tracking * Exchanges and returns * Department store card transactions * Billing ### **What do we offer?** Statutory benefits Grocery vouchers Life insurance **$1,000 retention bonus** Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Manufacturing, Consumer Goods *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695badbe3100003b006902df\&source\=indeed*

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Customer Service via Phone – Immediate Hiring64986404697731127

Indeed

Customer Service via Phone – Immediate Hiring

**HR CONNECT S.A. DE C.V. is seeking Customer Service Representatives via Phone – Immediate Hiring in Álvaro Obregón, Mexico City** ----------------------------------------------------------------------------------------------------------------------- ### **Customer Service via Phone – Immediate Hiring** Are you looking for job stability and an environment where your customer service experience is valued? We are looking for talent to join our **multichannel support team**, delivering a positive experience to our customers. ### **Profile We Are Seeking** * Completed high school (certificate required) * Minimum of **12 months** of customer service experience * Proficiency in computer use and digital platforms * Excellent verbal and written communication skills * Service orientation and problem-solving ability ### **Responsibilities** * Customer service via **incoming calls, chat, and email** * Guidance on purchasing processes through digital platforms * Follow-up on requests related to: + Order status and tracking + Exchanges, returns, and clarifications + Corporate card transactions + Invoice issuance and validation ### **We Offer** * Statutory benefits * Grocery vouchers * Life insurance * **$1,000 retention bonus** * Job stability and professional development **If you meet these requirements and seek stable employment, apply now and become part of our team.** **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Consumer Services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695bae886800003e00f690cb\&source\=indeed*

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Customer Service and Follow-up Executive64986404681986128

Indeed

Customer Service and Follow-up Executive

**HR CONNECT S.A. DE C.V. is seeking a Customer Service and Follow-up Executive in Iztacalco, Mexico City** --------------------------------------------------------------------------------------------------------------- **JOIN OUR TEAM!** **Who are we looking for?** Individuals with a service-oriented vocation, excellent communication skills, and experience in customer service to provide support through various channels. ### **Requirements** Completed high school education (certificate required) Minimum of **1 year** of experience in Customer Service Basic computer and digital tools proficiency Excellent voice tone, diction, and spelling Service attitude and customer orientation ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of questions regarding online purchases Follow-up and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Invoicing ### **What do we offer?** Statutory benefits Grocery vouchers Life insurance **$1,000 retention bonus** Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Consumer Services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695bb09a6800003e00f690d7\&source\=indeed*

Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Telephone Operator – Customer Service (No Sales)64986404665729129

Indeed

Telephone Operator – Customer Service (No Sales)

**HR CONNECT S.A. DE C.V. is seeking a Telephone Operator – Customer Service (No Sales) in Tlalpan, Mexico City** ----------------------------------------------------------------------------------------------- **Take the next step in your career and join our Multichannel Call Center!** ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Tracking and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **Requirements** Completed high school education (certificate required) Minimum **1 year** of experience in Customer Service Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus ### **What We Offer** Statutory benefits Grocery vouchers Life insurance **$1,000 retention bonus** upon completing 3 months Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and become part of our team! **Desired Education Level:** Upper Secondary **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Consumer Services *This vacancy is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695bb1723100003b006902fd\&source\=indeed*

Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

MULTICHANNEL CALL CENTER AGENT649864046497311210

Indeed

MULTICHANNEL CALL CENTER AGENT

**HR CONNECT S.A. DE C.V. is seeking a MULTICHANNEL CALL CENTER AGENT in Venustiano Carranza, Mexico City** ------------------------------------------------------------------------------------------------------ ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Tracking and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **Requirements** Completed high school education (certificate required) Minimum **1 year** of experience in Customer Service within a **multichannel Call Center** Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus ### **What We Offer?** Statutory benefits from day one Grocery vouchers Life insurance **$1,000 retention bonus** Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired Education Level:** Upper Secondary **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Manufacturing, Consumer Goods *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695bb0dd3300003800c8c104\&source\=indeed*

Herreros 146, Venustiano Carranza, 15340 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Indeed

ATC Executive 8 Hours

**HR CONNECT S.A. DE C.V. is seeking an ATC Executive (8 Hours) in Iztapalapa, Mexico City** ------------------------------------------------------------------------------------- **JOIN OUR WORK TEAM!** **Who are we looking for?** Individuals with a service-oriented vocation, excellent communication skills, and experience in customer service to provide support through various channels. ### **Requirements** Completed high school education (certificate required) Minimum of **1 year** of experience in Customer Service Basic computer and digital tools proficiency Excellent voice tone, diction, and spelling Service attitude and customer orientation ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Follow-up and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **What do we offer?** Statutory benefits Grocery vouchers Life insurance **$1,000 retention bonus** Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Manufacturing, Consumer Goods *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695bb1b26800003e00f690df\&source\=indeed*

Cda. Melchor Ocampo 244, Constitución de 1917, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Customer Service via WhatsApp and Digital Media649864045879051212

Indeed

Customer Service via WhatsApp and Digital Media

**Multi Móvil is seeking Customer Service via WhatsApp and Digital Media in Álvaro Obregón, Mexico City** --------------------------------------------------------------------------------------------------------- ### **Customer Service via WhatsApp and Digital Media** **Location:** TIZAPAN SAN ANGEL, ALVARO OBREGON **Area:** Customer Service / Sales **Work Mode:** On-site #### **Job Objective** Provide fast, personalized, and effective customer service to clients contacting the company via WhatsApp, web chat (Cliengo), and digital forms, ensuring their proper routing to the sales team. #### **Responsibilities** * Respond immediately to information requests and quotations received through digital channels. * Collect basic client information to identify their needs. * Route and assign leads to the Mexico office and branch sales teams. * Register and track leads in the system (CRM). * Submit daily reports of assigned leads to the Sales Management and Commercial Directorate. #### **What We’re Looking for in You** * Excellent written communication skills, with no spelling errors. * Quick response time and ability to handle multiple conversations simultaneously. * Ability to identify prospects with commercial potential. * Aptitude for learning and using digital tools (WhatsApp, web chat, CRM). * Organization, results-oriented mindset, and positive attitude. * Flexibility and adaptability to different types of clients and situations. #### **Requirements** * Experience in customer service via telephone and digital media. * Prior experience using any CRM. * Incomplete university degree or internship in Business Relations, Administration, or related field. * Age: 25 to 35 years old. * Residence within a maximum 1-hour commute from the workplace. #### **We Offer** * Competitive salary. * Job stability. * Training on products, processes, and digital tools. * Work schedule Monday to Friday, 9:00 am to 7:00 pm (with 2 hours for lunch) * Excellent work environment and growth opportunities. **Apply by sending your updated CV** and join our team. **Desired education level:** Higher Education \- incomplete **Desired experience level:** Mid-level **Departmental function:** Maintenance and repairs **Industry:** Construction **Skills:** * CRM * CUSTOMER SERVICE * SOCIAL MEDIA *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695bf4df3100003b00691869\&source\=indeed*

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Travel Advisor

We are looking for a Travel Advisor to join our team at Mundo Joven Travel Shop. If you have a passion for travel and a talent for customer service, this is your opportunity. As a Travel Advisor, you will be responsible for advising our customers on destinations, tour packages, and travel services. You must have excellent communication skills and a proactive attitude to address our customers’ concerns. Your role involves planning customized trips, managing reservations, and coordinating with tourism service providers. Additionally, you will be responsible for staying up-to-date on travel market trends and providing recommendations based on our customers’ needs and preferences. Minimum requirements include solid knowledge of major tourist destinations, negotiation skills, and the ability to work as part of a team. Minimum of 1 year’s prior experience in the travel industry. If you have an adventurous spirit and are passionate about helping others discover new destinations, this position is for you. Join Mundo Joven Travel Shop and become part of a company that values the commitment and dedication of its professionals. If you meet the requirements, we look forward to meeting you and learning how you can contribute to our team.

Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

New Car Sales Advisor

**Toyota Polanco is looking for a New Car Sales Advisor.** **Work location:** Miguel Hidalgo, CDMX. **We offer:** * Excellent commissions * Continuous training * Schedule: Monday to Sunday, with rotating days off. **Requirements:** * Minimum experience: 1 year in sales, preferably in the automotive sector. * Excellent appearance, proactive attitude, and passion for customer service. * Social media skills for promotion and customer follow-up. * Knowledge of the automotive sector (desirable). Send us your CV and join our team. We want to meet you! Job type: Full-time Salary: $6,880.15 - $18,969.17 per month Workplace: On-site employment

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

$MXN 6,880-18,969/year

Sales Advisor Plaza Jardín Neza.649627478210581215

Indeed

Sales Advisor Plaza Jardín Neza.

We are a cutting-edge and innovative company in fashion and footwear sales. We are looking for talent with a passion for customer service, fashion and innovation, as well as sales. ***Requirements*** * Age: Preferably between 19 and 30 years old. * Education: Completed or incomplete high school diploma. * Gender: Indifferent. * Marital status: Indifferent. **Base salary plus commissions** Experience: Minimum one year of experience in footwear sales, boutiques, accessories, and service-oriented attitude. **PLEASE APPLY THROUGH THIS CHANNEL.** Job type: Full-time Salary: $8,900.00 per month Education: * Incomplete or ongoing high school diploma (Preferred) Experience: * Sales: 1 year (Preferred) Work location: On-site employment

Lago Michigan 184, Agua Azul, 57500 Cdad. Nezahualcóyotl, Méx., Mexico

$MXN 8,900/month

Digital Content Creator649627477568021216

Indeed

Digital Content Creator

**Job Objective** Generate sales and qualified leads through daily live streams, driving TikTok Shop, WhatsApp, and volume-based closures. **Responsibilities** * Conduct daily live streams on TikTok Shop and Facebook * Present products, bundles, lots, and containers * Explain pricing, margins, shipping, and processes * Execute clear calls to action (WhatsApp / sales) * Address objections in real time * Edit live stream clips for reuse * Coordinate with Community Manager regarding incoming leads **Requirements** * On-camera experience * Strong verbal communication skills and commercial mindset * Knowledge of TikTok Live Studio or live selling * Basic video editing (CapCut / Premiere) * Availability for rotating and flexible schedules All statutory benefits Employees receive special company pricing benefits and meal allowances Work location: Arcos de Belén #23, 5 minutes from Salto del Agua metro station Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 3:30 PM Due to the nature of this role, work hours and locations may be flexible. Interested candidates, please send your CV. Priority will be given to applicants with proven experience and video editing portfolios. Please attach your CV and portfolio Job type: Full-time Salary: $10,000.00 - $12,000.00 per month Benefits: * Employee discount * Discounts and preferential pricing * Option for indefinite-term contract * Company phone Workplace: On-site

Buen Tono 28, Colonia Centro, Centro, Cuauhtémoc, 06070 Ciudad de México, CDMX, Mexico

$MXN 10,000-12,000/year

Intramural Security Guard649627354791711217

Indeed

Intramural Security Guard

Private Security Guards, 24-hour shifts on a 24/24 schedule Activities to be performed: Pedestrian and vehicular entries and exits Prepare reports, take photographs, and send them to a chat And monitoring Payment is made biweekly on the 15th and 30th of each month Plus statutory benefits And holidays Work location near Hangares Metro Station Immediate hiring!!! Job type: Full-time, Indefinite term Salary: $10,000.00 - $10,450.00 per month Benefits: * Free uniforms Work location: On-site employment

Salubridad 7, Federal, Venustiano Carranza, 15700 Ciudad de México, CDMX, Mexico

$MXN 10,000-10,450/month

Call Center Agents – Customer Service649627316616991218

Indeed

Call Center Agents – Customer Service

**HR CONNECT S.A. DE C.V. is seeking Call Center Agents – Customer Service (ATC) in Miguel Hidalgo, Mexico City** ------------------------------------------------------------------------------------------- ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Tracking and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **Requirements** Completed high school education (certificate required) Minimum **1 year** of experience in Customer Service within a **multichannel call center** Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus ### **What We Offer?** Statutory benefits from day one Grocery vouchers Life insurance **$1,000 retention bonus** upon completion of 3 months Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired Education Level:** Upper Secondary **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Consumer Services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6957d5296c0000400051c2f6\&source\=indeed*

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Call Center Customer Service649627316773131219

Indeed

Call Center Customer Service

**HR CONNECT S.A. DE C.V. is seeking Call Center Customer Service Representatives in Benito Juárez, Mexico City** -------------------------------------------------------------------------------------------------- ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of questions regarding online purchases Tracking and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **Requirements** Completed high school diploma (certificate required) Minimum **1 year** of experience in Customer Service within a **multichannel Call Center** Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus ### **What We Offer?** Statutory benefits from day one Grocery vouchers Life insurance **$1,000 retention bonus** upon completing 3 months Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Manufacturing / Operations **Industry:** Manufacturing, Consumer Goods *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6957d70667000031000e5d91\&source\=indeed*

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Customer Service via Telephone Channel649627316463391220

Indeed

Customer Service via Telephone Channel

**HR CONNECT S.A. DE C.V. is seeking Customer Service Representatives for Telephone Channel in Benito Juárez, Mexico City** ------------------------------------------------------------------------------------------------------- **JOIN OUR TEAM!** **Who are we looking for?** Individuals with a service-oriented mindset, excellent communication skills, and experience in customer service to provide support through various channels. ### **Requirements** Completed high school education (certificate required) Minimum of **1 year** of experience in Customer Service Basic computer and digital tools proficiency Excellent voice tone, diction, and spelling Service attitude and customer orientation ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Follow-up and support for: * Order tracking * Exchanges and returns * Department store card transactions * Billing ### **What do we offer?** Statutory benefits Grocery vouchers Life insurance **$1,000 retention bonus** upon completing 3 months Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and become part of our team! **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Manufacturing, Consumer Goods *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6957d56c41000043005c754d\&source\=indeed*

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Microsoft Teams Customer Engineer649622507130901221

Indeed

Microsoft Teams Customer Engineer

**Information Technology** **Location** Mexico City, Mexico **Language** English **Summary** ----------- We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world\-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech\-powered and intelligence\-fueled experiences. We combine human\-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.**Description** --------------- We are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Teams. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. This role is customer\-facing and requires excellent communication skills, both verbal and written, to interact with technical, non\-technical and leadership contacts at customers. Responsibilities: * Work directly with customers to understand their Microsoft Teams requirements and provide expert guidance and support. * Deliver technical solutions to address customer issues, ensuring optimal performance and reliability of Microsoft Teams. * Assist in the deployment, configuration, and customization of Microsoft Teams and related applications to meet customer needs. * Document technical solutions, best practices, and troubleshooting steps to build a knowledge base for internal and customer use. Qualifications: * BA/BS (or higher) in Information Technology, or a related field or equivalent experience. * 10\+ years of experience with customer facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Teams or similar collaboration platforms. * Experience with Microsoft Teams administration, including user management, policies, and compliance. * Deep technical knowledge of Microsoft Teams architecture, features, and functionalities. * Strong knowledge and skills in related solutions such as SharePoint, OneDrive, Power Platform, Azure AD, Intune and other M365 services. * Proficiency in Microsoft 365 suite, including SharePoint, OneDrive, and Exchange. * Advanced background in engineering and architectural design of Unified Communications with a focus on Microsoft Teams, PSTN configurations, Teams Enterprise Voice, Direct routing, and telephony infrastructure (such as Session Boarder Controllers and Contacts Centers). * Strong knowledge of voice and network protocols, standards, and best practices. * Strong troubleshooting Microsoft Teams calling, conferencing and call quality issues. * Knowledge and experience building Teams bot, integration of Microsoft graph into Teams app and knowledge of tools used to develop Teams app. Knowledge of the Microsoft Teams Toolkit is a plus. * Familiarity with scripting and automation tools such as PowerShell to streamline administrative tasks. * Experience and knowledge in designing and implementing Teams Telephony solutions, including Direct Routing, Calling Plans, Phone System, and Voice Apps and Microsoft Teams Room Systems and related hardware configurations. * Knowledge of third\-party applications and integrations that enhance Microsoft Teams capabilities. * Experience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft Teams. * Proven experience in a customer\-facing role, demonstrating excellent communication and interpersonal skills. * Advanced analytical, problem\-solving, and decision\-making skills. * Ability to work independently and as part of a collaborative team. * Strong organizational skills and the ability to manage multiple tasks and priorities simultaneously. Optional Qualifications: * Advanced knowledge of application integration and Contact Centers with Teams. * Advanced knowledge Active Directory/Azure AD/Entra ID concepts and PowerShell/Microsoft Graph scripting skills. * Advanced networking skills with DNS, firewall, load balancing, etc. * Advance skills creating Azure Functions. Relevant Certifications: * Microsoft Certified: Teams Administrator Associate or other relevant certifications. * Microsoft 365 Certified: Endpoint Administrator Associate. \#LI\-Remote \#Mexico \#CostaRica

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Accounting Assistant

**PAQUETEXPRESS** National leading company in the logistics sector, with the widest national coverage and highest growth in the industry, is looking for the best talent. You are invited to join our great team as: " ACCOUNTING ASSISTANT" Work location: Av. Año de Juárez 145, Granjas San Antonio, Iztapalapa, 09070 Ciudad de México, CDMX **WE OFFER:** ¡Direct contract with the company! Monthly income up to: **$16,300** * Salary $14,900 (bank transfer, tax-free) * Food vouchers $1,350 Statutory benefits RESPONSIBILITIES: Cash reconciliations, cash handling, supplier interactions. SCHEDULE: Full-time. Day off: Sunday **REQUIREMENTS:** * Gender: Indifferent * Age: 23 to 35 years old * Education: High school diploma * **Experience: 1 year of experience in cash reconciliations and cash handling.** OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY AND DOES NOT ENGAGE IN ANY FORM OF DISCRIMINATION. S O C I A L L Y R E S P O N S I B L E C O M P A N Y G r e a t P l a c e to W o r k C E R T I F I C A T I O N We look forward to meeting you; apply through this channel to proceed Good luck with your application!

Cda. Melchor Ocampo 244, Constitución de 1917, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico

$MXN 16,300/year

Sales and Customer Service Executive649617201164821223

Indeed

Sales and Customer Service Executive

**Integra Estrategias is seeking a Sales and Customer Service Executive in Cuauhtémoc, Mexico City** ------------------------------------------------------------------------------------------------------- **A leading multidisciplinary company specializing in human capital is looking for your talent as:** **SALES EXECUTIVE FOR HR SERVICES AND CUSTOMER SERVICE** ***Requirements:*** * Bachelor’s degree in Business Administration or International Business. * Proficiency in Excel and CRM systems. * Experience in sales, particularly in corporate environments, accounting firms, notary services, and business insurance. ***Responsibilities:*** * Managing and monitoring the client portfolio. * Maintaining and strengthening client relationships. * Tracking the sales process. * Managing and updating CRM systems or databases. * Identifying sales opportunities and expanding the client portfolio. * Providing customer service via in-person interactions, phone, email, and chat. * Offering advisory support and meeting each client’s specific needs. * Transferring calls to the requested departments. * Monitoring case follow-up. ***We offer:*** * Salary: $15,000 NET. * Statutory benefits. * An outstanding commission scheme. * Flexible working hours from Monday to Friday, 8:45 am to 5:45 pm. * Work location: Cuauhtémoc, Mexico City. **If you are interested, apply through this channel and we will contact you shortly.** **Desired education level:** Higher education — incomplete **Desired experience level:** Expert level **Departmental function:** Commercial / Sales **Industry:** Consulting, advisory, and business services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6953fd2341000043005c3d1f\&source\=indeed*

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico

$MXN 15,000/year

Indeed

Monitor

STEELE, FIRST CALL SEGURIDAD PRIVADA SA DE CV is a leading company in the business risk consulting and management sector, with over two decades of experience in the market. We are proud to invite committed professionals to join our team as **MONITOR** at our Call Center located in Jardines del Pedregal, Álvaro Obregón, CDMX. **Position Requirements:** * Customer service experience — monitoring * Live near the southern area or have no issue with commuting. * Minimum 1 year of experience in the field **Position Responsibilities:** * Respond to panic buttons and monitor via GPS. * Provide support during emergency situations for our clients. * Conduct risk analysis across different regions of the country. * Prepare reports. **What We Offer:** * Total compensation: $15,500 to $16,500 gross monthly (comprising salary, attendance bonus, and food vouchers). Compensation is determined based on fulfillment of the above requirements. * We offer 3 shifts: morning, afternoon, and night. * One day off per week (non-rotating). * Statutory benefits from day one (IMSS, INFONAVIT, FONACOT, profit-sharing, Christmas bonus, vacation, etc.). * Life insurance with 12-month coverage. * Uniform provided in the first month (pants and shirt). * Paid training in the field and on topics of interest. * Permanent employment contract with the company. "At Steele, recruitment and selection processes are free of charge and operate on principles of respect for the individual, society, and the environment, without distinction based on religion, gender, sexual orientation, socioeconomic level, ethnic origin, disability, or other factors." Please share your updated CV; we will contact you by phone call or WhatsApp. Job type: Full-time Salary: $15,500.00 — $16,500.00 per month Benefits: * Food vouchers Application question(s): * Estimated commute time? Experience: * five: 1 year (Required) Work location: On-site employment

C. Lava 284, Jardines del Pedregal, Álvaro Obregón, 01900 Ciudad de México, CDMX, Mexico

$MXN 15,500-16,500/year

DIGITAL CUSTOMER SUPPORT649606234256661225

Indeed

DIGITAL CUSTOMER SUPPORT

At Healthatom, we are revolutionizing the healthcare industry by leveraging technology as a powerful tool. That’s why we’ve developed solutions that streamline the day-to-day operations of hundreds of clinics, medical practices, and healthcare centers. As Healthatomers, we share a common purpose: improving the quality and accessibility of healthcare for people. We operate in over 20 countries and serve more than 15,000 customers—but we won’t stop there; our growth is unstoppable! If you’re seeking an exciting challenge and want to be a key player in this incredible story, now is your moment to join us as a **Customer Support Specialist**. You will be the primary point of contact between Healthatom and our customers, responsible for delivering exceptional customer service by efficiently resolving inquiries, providing technical assistance, and effectively managing issues. **What You’ll Do:** * Respond to customer inquiries and requests promptly and professionally across multiple communication channels. * Provide technical support and resolve issues related to our products or services. * Escalate complex or critical issues to the appropriate internal teams and ensure proper follow-up until resolution. * Accurately record all details of customer interactions in our management systems (Intercom \- Hubspot). * Maintain an in-depth understanding of our products, services, and processes to provide accurate and helpful information to customers. * Collaborate with other departments to identify and address recurring trends or issues affecting the customer experience. * Contribute to enhancing support resources—such as user guides and FAQs—to empower customers to resolve issues independently. **All You Need Is...** * Experience in multi-channel customer support (email, phone, chat). * At least 2 years of experience in customer service or client support, preferably within a technical support environment. * Strong verbal and written communication skills. * Proficiency in Office suite (basic Excel). * Basic knowledge of customer support software tools (CRM) and ticketing systems. **We Offer You!** * Hybrid work model (90% remote). * Health benefits. * Additional paid days off. * A young and dynamic team. * An excellent work environment. * Training. * Career growth opportunities. * Longevity bonus. **We’re waiting for you! Apply through this channel and we’ll get in touch with you.** Position Type: Full-time Salary: $10,000\.00 per month Education: * Completed high school diploma (preferred) Work Location: Hybrid remote in 06600, Juárez, CDMX

Havre 41, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico

$MXN 10,000/month

Telephone Executives ATC Fixed Shift649606195006731226

Indeed

Telephone Executives ATC Fixed Shift

**HR CONNECT S.A. DE C.V. is seeking Telephone Executives ATC Fixed Shift in Iztapalapa, Mexico City** ----------------------------------------------------------------------------------------------------- ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Follow-up and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **Requirements** Completed high school education (certificate required) Minimum of **1 year** of experience in Customer Service within a **multichannel call center** Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus ### **What We Offer?** Statutory benefits from day one Food vouchers Life insurance **$1,000 retention bonus** upon completing 3 months Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired Education Level:** Upper Secondary **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Consumer Services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69529dc66c000034005151b0\&source\=indeed*

Cda. Melchor Ocampo 244, Constitución de 1917, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Customer Service Executives649606194702111227

Indeed

Customer Service Executives

**HR CONNECT S.A DE C.V is seeking Customer Service Executives in Coyoacán, Mexico City** ----------------------------------------------------------------------------------------------- **JOIN OUR TEAM!** **Who are we looking for?** Individuals with a service-oriented vocation, excellent communication skills, and experience in customer service to provide support through various channels. ### **Requirements** Completed high school education (certificate required) Minimum of **1 year** of experience in Customer Service Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service attitude and customer orientation ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Follow-up and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **What do we offer?** Statutory benefits Food vouchers Life insurance **$1,000 retention bonus** upon completion of 3 months Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and join our team! **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Consumer Services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69529b3c6c000034005150d5\&source\=indeed*

Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Telephone Executive atc649606194848031228

Indeed

Telephone Executive atc

**HR CONNECT S.A. DE C.V. is seeking a Telephone Executive atc in Benito Juárez, Mexico City** ------------------------------------------------------------------------------------------- ***Telephone Executive atc*** Are you passionate about helping people and do you have customer service experience? This is your opportunity to join a solid team with stability and excellent benefits! ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolving questions regarding online purchases Tracking and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Invoicing ### **What We Offer** Statutory benefits from day one Grocery vouchers Life insurance **$1,000 retention bonus** upon completing 3 months Job stability and an excellent work environment ### **Requirements** Completed high school diploma (certificate required) Minimum **1 year** of customer service experience in a **multichannel call center** Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and become part of our team! **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Manufacturing, Consumer Goods *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6952a0ca6c000034005152f8\&source\=indeed*

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

$MXN 1,000/month

Customer Service Representatives649606194393611229

Indeed

Customer Service Representatives

**HR CONNECT S.A DE C.V is seeking Customer Service Representatives in Miguel Hidalgo, Mexico City** ------------------------------------------------------------------------------------------------------- **JOIN THIS GREAT TEAM!** **Who are we looking for?** Individuals with a service-oriented vocation, excellent communication skills, and experience in customer service to provide support through various channels. ### **Requirements** Completed high school education (certificate required) Minimum of **1 year** of experience in Customer Service Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service attitude and customer orientation ### **Main Responsibilities** Customer service via **phone calls, chat, and email** Resolution of inquiries regarding online purchases Follow-up and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing ### **What We Offer** Statutory benefits Grocery vouchers Life insurance **$1,000 retention bonus** upon completing 3 months Job stability and an excellent work environment **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and become part of our team! **Desired education level:** High School **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Consumer Services *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69529ed541000055005c05a4\&source\=indeed*

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

$MXN 1,000/month