Description
Job Summary:
We are seeking a customer service professional to handle inquiries, resolve issues, and coordinate with departments, contributing to the company's success.
Key Highlights:
1. Effectively manage customer inquiries and issues
2. Coordinate with different departments to resolve concerns
3. Analyze service trends and propose improvements
**We are looking for a person for the Customer Service role at Procables de México S de RL de CV.**
**Responsibilities**
* Effectively manage customer inquiries and issues.
* Coordinate with different departments to resolve customer concerns.
* Analyze customer service trends and propose improvements.
* Maintain an up-to-date record of customer interactions.
* Serve customers in person, via email, phone calls, or messages.
* Prepare reports.
**Benefits**
* Monthly take-home salary
* Weekly payment
* Statutory benefits
* Schedule: Monday to Friday, 8 AM to 6 PM
* Saturday, 9 AM to 2 PM
* Work tools
**Requirements**
* Prior experience in customer service.
* Familiarity with communication tools and CRM systems.
* Ability to work both remotely and on-site.
* Problem-solving skills and attention to detail.
Employment certificates from most recent jobs
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This opportunity to contribute to the success of Procables de México S de RL de CV is unique and offers room for professional growth.