Systems Assistant

Description

Job Summary: We are seeking a professional to provide technical support for hardware and software, monitor network infrastructure, and assist in web development, with a focus on problem resolution and continuous improvement. Key Highlights: 1. Technical support and operation of hardware and software 2. Infrastructure and network systems monitoring 3. Junior web development with PHP, JavaScript, and Vue Main Responsibilities **Technical Support and Operations** * Handle basic hardware and software incidents (PCs, laptops, printers, network, WiFi). * Track internal tickets with a solution-oriented and organized attitude. * Maintain equipment ready for use: formatting, backups, diagnostics. * Document solutions and processes to improve response times. **Infrastructure and Systems** * Monitor the overall status of the network, access points, routers, and servers. * Assist with configurations, adjustments, and preventive maintenance. * Collaborate on improving the company's technological environment. * Web Development (Junior Level) * Perform minor adjustments in existing projects developed with PHP, JavaScript, and Vue. * Collaborate on integration with web platforms such as WordPress and WooCommerce. * Support tasks including testing, debugging, and technical documentation. * Learn good programming practices and participate in code improvements according to internal guidelines. **Essential Requirements** **Basic knowledge of:** * PHP, JavaScript, and familiarity with modern frameworks (Vue.js or React). * HTML/CSS and frontend fundamentals. * WordPress / WooCommerce (management, plugins, adjustments). * Experience or clear understanding of end-user technical support. * MySQL database handling at the level of basic queries. * General networking knowledge (IP, modems, routers, WiFi). * Ability to resolve technical problems patiently and judiciously. **Desirable (not mandatory)** * Familiarity with REST APIs. * Experience using Git. **Interest in improving internal automations or processes.** **Basic knowledge of Linux and server environments.** Employment Type: Full-time, Indefinite term Salary: Starting from $12,000\.00 per month Benefits: * Company parking * Free parking Work Location: On-site employment