**CONSORCIO JURIDICO SINERGIA EMPREESARIAL is seeking a Call Center Supervisor in Benito Juárez – Nezahualcóyotl, State of Mexico** --------------------------------------------------------------------------------------------------------------------------------- **Salary:** 9,000.00 (MXN) – 12,000.00 (MXN) per month Job Description: Join **CONSORCIO JURIDICO**. We are professionals specializing in managing **delinquent portfolios** for nationally recognized financial institutions. We are looking for a **SUPERVISOR FOR A TEAM OF TELEPHONE EXECUTIVES** If you are motivated by exceeding targets, developing talent, and optimizing processes, this is the right place for you. Your responsibilities: * **Team Management:** Monitoring and evaluating group and individual performance, as well as providing constructive coaching to improve team skills and results. * **Strategy and Execution:** Implementing strategies and techniques to enhance collections management and agreement achievement, ensuring monthly targets and objectives are met. * **Problem Resolution:** Managing and resolving operational issues and telephone service problems. Requirements: * Prior experience supervising executive teams *(1 year)* * Knowledge and proficiency in Excel * Experience using call management tools * Experience in collections * Completed high school education We offer: * Base salary of $9,000 + commissions. (Earnings exceed $12,000) * Professional development opportunities Position Type: Full-time Education Level: * Completed high school (Preferred) Work Location: On-site employment **Desired Education Level:** Higher education – degree holder **Desired Experience Level:** Expert level **Departmental Function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Collections experience * Excel knowledge * Problem solving *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=695571423e00003200db02e0&source=indeed*