Job Summary: We are seeking a dedicated and organized receptionist to join our team, serving as the first point of contact for the hospital and providing friendly, professional service. Key Highlights: 1. Warm and welcoming work environment 2. Promotes professional development and growth 3. Proficiency in computer systems and microservices **Hospital Sierra Madre** was founded in May 2006 with the aim of fostering the development and growth of the healthcare market, offering high-quality, compassionate service to the entire Monterrey community. We take pride in providing a warm and welcoming work environment, and we seek someone who shares our commitment to excellence in customer service; therefore, we are looking for a dedicated and organized receptionist to join our team. Responsibilities: * Serve as the first point of contact for our hospital, presenting a professional appearance and delivering courteous service to all patients and visitors. * Maintain an organized and professional atmosphere at the reception desk. * Manage telephone calls, email, and other communication channels effectively. * Coordinate appointments and ensure smooth communication with our medical teams. * Operate computer systems and microservices to ensure accurate patient registration and follow-up. Objectives: * After 3 months, the employee must be able to provide clear and accurate information to patients. * After 6 months, the employee must fully master the internal appointment scheduling system, supporting the Admissions Department. * After 12 months, the employee must possess comprehensive knowledge of corporate memberships and demonstrate proper handling and integration of new clients. Requirements: * Minimum education: high school diploma. * Prior experience as a receptionist or in a similar role. * Excellent communication and presentation skills. * Demonstrated ability to maintain an organized and professional environment. * Basic computer skills (Microsoft Office suite) and switchboard operation. * Availability to work one of the following schedules: Monday–Friday, 9 am–7 pm, and Saturday, 9 am–3 pm; or a 12-hour shift schedule, working alternating days from 8 am–8 pm. We Offer: * Benefits exceeding statutory requirements. * Hospital discount membership. * Subsidized cafeteria. * Uniforms. * Personal accident insurance. * Funeral expense coverage. * BBVA payroll deposit. If you believe you possess the qualifications needed to excel in this role and wish to become part of our team, we look forward to receiving your application. Hospital Sierra Madre is an equal opportunity employer. We believe diversity in our workplace makes us stronger and we proudly foster an inclusive work environment. Thank you for considering this opportunity. We look forward to receiving your application.