PHARMACY MANAGER

Description

Job Summary: Supervises and manages branch team activities, ensuring implementation of protocols, customer service standards, and process execution. Key Highlights: 1. Lead the branch team and ensure customer service standards. 2. Supervise processes, metrics, and inventory management. 3. Evaluate staff and identify training needs. Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce exceeding 20,000 employees. We are the leading national pharmacy chain. Join our team! **Job Mission** The mission of this position is to supervise and manage activities carried out by the branch team, ensuring proper implementation of protocols and customer service standards. Supervises flawless execution of current processes and policies, contributing through actions that generate higher profitability and expense control. **Job Description** Key Responsibilities \- Ensure quality standards in service by monitoring flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Execute actions to ensure inventory accuracy, product facing and arrangement, as well as branch order and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. Bachelor’s degree in economics or administration preferred. \- 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you—truly! We promote and verify adoption of measures supporting equal opportunity and elimination of all forms of discrimination across our recruitment processes and workplaces. We will never request any payment as part of the recruitment process; please exercise caution and avoid fraud.