Description
Job Summary:
We are seeking a professional to provide technical support, install and configure equipment, perform maintenance, and assist with network and systems administration.
Key Responsibilities:
1. End-user technical support (hardware and software)
2. Installation and configuration of computer equipment
3. Basic preventive and corrective maintenance
Education: 7th semester or later in Systems Administration Engineering, Software Technology Engineering, or Computer Science Bachelor's degree
Work Location: On-site – C. Hermenegildo Galeana \#3335 Col. Del Norte, Monterrey, Nuevo León
Working Hours: Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 1:30 PM
Salary: $11,500 MXN per month, paid biweekly (Banregio)
Benefits: Statutory benefits (100% IMSS coverage, profit sharing, uniform, preferential pricing)
Gender: Male and female
Responsibilities:
* Basic end-user technical support (hardware and software).
* Installation and configuration of computer equipment.
* Basic preventive and corrective maintenance of equipment (computers, printers, router, etc.).
* Assistance in network and systems administration.
* Updating computer equipment inventories.
* Assisting with documentation of processes and manuals.
* Managing, tracking, and resolving support tickets with external agency (Sysop).
* Performing on-site corrective services, installations, and troubleshooting.
* Network connectivity (Wi\-Fi, basic cabling).
* Time clock system support.
* General data entry and analysis.
* Finished product inventory support.
* Excel usage (pivot tables and dashboards).
Desired Knowledge:
* Alpha ERP system operation
* CCTV support and operation
APPLY VIA WHATSAPP OR SUBMIT YOUR APPLICATION THROUGH THIS PLATFORM
Employment Type: Full-time
Salary: $11,500\.00 MXN per month
Benefits:
* Discounts and preferential pricing
* Flexible working hours
* Option for indefinite-term contract
* Free uniforms
Work Location: On-site employment