Objective: Ensure proper data exploitation and timely delivery of periodic and ad-hoc reports in accordance with established SLAs, while keeping SOPs and report layouts up to date. Address requirements authorized by BPM and drive improvements and optimizations to enhance the efficiency and value of reports and assigned activities. Responsibilities: * Extract and exploit data from internal and/or external systems. * Prepare periodic reports on time, in the correct format, and in compliance with SLA requirements agreed upon with stakeholders or functional owners of the report/activity. * Generate ad-hoc reports requested by users, subject to prior agreement between the BPM Manager or BPM Coordinator and the end user. * Maintain up-to-date SOPs and layouts for all reports and activities under responsibility. * Address user requests, subject to prior authorization and agreement between the BPM Coordinator, BPM Manager, and the end user. * Continuously seek improvements to reports or assigned activities and propose such improvements to functional owners. * Propose optimizations and standardization of redundant reports/activities or those that do not deliver value, aiming to increase organizational operational efficiency. Requirements: * Completed undergraduate degree. * English proficiency: Intermediate/Advanced. * Excel proficiency: Advanced. * Knowledge of Python. * Knowledge of Power BI.