Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant to provide customer support, manage quotations and orders, use CRM systems, and assist with billing and collections tasks. Key Highlights: 1. Key contact point for customers and suppliers 2. End-to-end management of quotations, orders, and deliveries 3. Use of CRM to optimize sales and service processes JOB DESCRIPTION *Location: Near Valle Oriente in Monterrey,* *A leading company in the distribution of supplies, spare parts, and equipment for ventilation and air conditioning systems is seeking an* ***Administrative Assistant*** *to join its team.* **Key Responsibilities:** * Serve as the primary contact for our customers, providing support and resolving inquiries via email, messages, and phone calls. * Prepare accurate quotations, track customer orders, and coordinate deliveries to ensure customer satisfaction. * Use CRM to maintain up-to-date customer information and optimize our sales and service processes. * Assist with billing, collections management, and accounts payable processing, ensuring accuracy and timeliness in these areas. * Maintain smooth and professional communication with our suppliers, managing requests and ensuring compliance with agreements. * Administer the petty cash fund and oversee proper management of office operational expenses. **What We Are Looking For:** * Completed technical degree or bachelor’s degree in Administration, Accounting, or a related field. * Minimum of 2 years of verifiable experience in similar administrative roles. * Proficiency in Microsoft Office suite and familiarity with accounting systems such as Contpaq, SAE, etc. **What We Offer:** * A gross monthly salary of $14,000 MXN. * All statutory benefits, including IMSS, Infonavit, vacation bonus, paid vacation days, and Christmas bonus, plus profit-sharing. * Monthly bonuses for punctuality and attendance, recognizing your commitment and dedication. * Medical expense insurance and life insurance for your peace of mind and that of your family. *If you meet the requirements and are excited about the opportunity to join our team, we invite you to consider this excellent position. Join us and contribute to our success!*