**Profile: Application Support Engineer for Human Resources Systems** **Required:** * +1 year of experience in application or operational system support. **Experience in:** * Support of administrative systems, preferably ERP or Human Resources systems. * Support and handling of incidents in production applications. * Incident resolution. * Service request management and follow-up (tickets). **Skills:** * Self-taught * Problem-solving * Logical and analytical thinking * Autonomy * Teamwork * Effective communication **Desirable:** * Knowledge of SuccessFactors system * Knowledge of the Human Resources field **Experience in:** * Configuration and administration of content and information within systems. * Role and permission management * Monitoring of data integration between systems. Job type: Full-time Salary: Starting at $15,000.00 per month Experience: * Support of ERP or Human Resources systems: 1 year (Desirable) * Incident support in production applications: 1 year (Desirable) * Ticket handling and follow-up: 1 year (Desirable) * SuccessFactors system knowledge: 1 year (Desirable) Work location: Hybrid remote in 64060, Obispado, N. L.