**Requisition ID:**46381 **Job Location(s):**Apodaca, MX **Employment Type:**Full Time **Segment:**Group Functions CEO **Job Function:**Human Resources **Work Location Type:**On\-site **The Impact You'll Make** As our **Team Lead, Workforce Administration**, you’ll play a key role in ensuring a seamless and positive experience for employees throughout their journey at Danfoss. You’ll lead a dedicated team across North and Latin America, driving excellence in employee data management, preboarding, payroll coordination, offboarding, and continuous improvement of processes and service delivery. Your impact? You’ll ensure data accuracy, compliance, and employee satisfaction through efficient operations, proactive stakeholder management, and a focus on team development. Thanks to your leadership, our shared services will deliver consistent, high\-quality outcomes that support Danfoss’ commitment to operational excellence and a strong employee experience. You’ll collaborate closely with HR Partners, Centers of Excellence (COEs), and IT teams, taking ownership of knowledge management, process optimization, and continuous improvement—helping us move toward a more efficient and employee\-centric future.**What You’ll Be Doing** * **Lead and develop** a service\-driven team of six Coordinators and Specialists across the Americas, fostering engagement, accountability, and continuous growth. * **Oversee daily Workforce Administration operations**, ensuring accurate and timely data management across preboarding, payroll coordination, and offboarding processes. * **Monitor and improve performance metrics**, ensuring service quality, issue resolution, and customer satisfaction through proactive coaching and communication. * **Drive process and knowledge management excellence**, developing user\-friendly HR content, updating knowledge bases, and standardizing global\-to\-regional practices. * **Implement and enhance shared service processes**, identifying opportunities for centralization, automation, and scalability to strengthen operational efficiency. **What We're Looking For** * **Bachelor’s degree** in Human Resources, Business Administration, or a related field. * **5\+ years of HR experience**, including at least **3 years in management** within Shared Services or similar environments. * Strong understanding of **HR regulations**, data accuracy, and process compliance. * **Bilingual proficiency** in English and Spanish (Portuguese a plus). * Demonstrated ability to influence, coach, and build relationships across multiple levels of the organization. * Excellent **communication, problem\-solving, and analytical skills**, with sound judgment and discretion. * Experience with **knowledge management systems** or HR content development is preferred. * High motivation, positive energy, and the ability to thrive in a fast\-paced, evolving environment. **Core Competencies:** * Employee Experience Management – Develops strong relationships and drives improved outcomes. * Delivery Excellence – Understands stakeholder needs and ensures accurate, timely delivery. * Operational \& Process Excellence – Continuously improves and standardizes processes. * Solution Design – Identifies issues, designs, and implements practical solutions. * Knowledge Management – Promotes effective creation and use of knowledge content. **What You'll Get from Us** * We promote from within and support your learning with mentoring, training, and access to global opportunities. * You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work\-life balance. Your well\-being matters to us. * We strive to create an inclusive work environment where people of all backgrounds are respected and valued for who they are. * You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great **Location:** Apodaca, Nuevo León, México **Ready to Make a Difference?** If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. . Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off\- and on\-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district\-energy infrastructure for cities. Our innovative engineering dates back to 1933\. Danfoss is family\-owned, employing more than 39\.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.