Join our team at Reman Group Automotriz, dedicated to engine remanufacturing. We are currently looking for a Customer Service Representative **Job Requirements:** * **Proficiency in English (fluent and conversational)** is essential. * Minimum of 1 year of experience in customer service. * Ability to solve problems and handle difficult situations. * Strong verbal and written communication skills. * Customer-oriented with the ability to work under pressure. * Proactive attitude and willingness to learn. **Main Responsibilities:** * Address and resolve customer inquiries through various channels (phone, email, social media, etc.). * Provide effective and efficient solutions to ensure customer satisfaction. * Record and follow up on customer requests. * Meet department goals and performance metrics. **Additional Benefits:** * **Savings Fund:** 3% of monthly salary. * **Punctuality and Attendance Bonus:** Monthly bonus of $600 for meeting punctuality and attendance requirements. * **Statutory Benefits:** Includes all statutory benefits (IMSS, vacation, vacation premium, Christmas bonus, etc.). **Work Schedule:** * Monday to Friday from **7:30 am to 5:30 pm.** Employment type: Full-time Salary: $18,000.00 per month Benefits: * Company phone * Free uniforms Workplace: On-site position