Job Summary: Responsible for responding to and addressing guest repair requests, performing preventive maintenance, and ensuring compliance with safety and quality standards. Key Responsibilities: 1. Maintain equipment and respond to guest needs. 2. Ensure compliance with safety and quality policies. 3. Cultivate positive working relationships and collaborate as a team. **Additional Information** **Job Number**26017962 **Job Category**Engineering & Facilities **Location**The St. Regis Costa Mujeres Resort Cancun, CARRETERA PUERTO JUAREZ\-PUNTA SAM SM 001 MZ 002 LOTE 07, Isla Mujeres Zona Continental, Quintana Roo, Mexico, 77520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves on equipment. Maintain appropriate maintenance inventory and request parts and supplies as needed. Record information regarding calls not completed prior to shift change. Comply with all company safety and operational policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and obtain required certifications; store flammable materials safely. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; protect company property. Greet and acknowledge all guests in accordance with company standards; anticipate and fulfill guest service needs; assist guests with disabilities; express genuine appreciation to guests. Ensure adherence to quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; listen to and appropriately respond to concerns raised by fellow employees. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance. Climb up and down regular stairs, service ramps, and/or ladders. Reach above shoulder height and below knee level, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors. DESIRABLE QUALIFICATIONS Education: Diploma from a technical, trade, or vocational school. Relevant Work Experience: Minimum 2 years of related work experience. Supervisory Experience: Supervisory experience is not required. REQUIRED QUALIFICATIONS License or Certification: Valid driver’s license *At Marriott International, we are committed to providing equal opportunities, fostering an inclusive environment where everyone feels welcome, and facilitating access to employment opportunities. We actively promote a workplace that values and celebrates the diverse backgrounds of our associates. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels & Resorts, blending timeless glamour with a forward-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains steadfast in its commitment to unconditional service—anticipating guest needs and delivering it flawlessly through a team of warm, sophisticated hosts who seamlessly merge classic elegance with modern sensibility, along with exclusive butler service. We invite you to explore career opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.